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    Bridgewater Capital

    4.4 (7 reviews)
    Closed • 8:30 am - 5:30 pm

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    Neighborhood Lender

    Neighborhood Lender

    (5 reviews)

    Dilworth

    Andy Wilfong with Neighborhood Lender was suggested to us early in our homebuying journey and we…read moreare thankful that we had him guiding us along the way. Multiple times during the process, he took time to chat through complex topics to ensure we understood what we were signing up for and feel assured in our decisions. His approach gave us confidence that we secured the best rate available and that we are well positioned for refinancing in the future. He was also extremely responsive during the last and quickest days of buying a home. If you're looking for a broker who is knowledgeable, transparent, and truly advocates for your best interest, we would highly recommend him without hesitation.

    I hear commercials for Neighborhood Lender all the time on WBT and decided to give it a try when…read morethe rates went down. I have to say the hype is legit. Refinanced our home and locked in at 3.75 fixed for 30 years. This saved us about $250 a month! We had tried this a few years back and could not get a call back for anything. When the rates went down again I looked into them again and discovered the individual that was unresponsive didn't appear to be there any longer. This second attempt went off without a hitch. Emails were responded to, phone calls were returned and the level of service was fantastic. We didn't pay a dime in closing costs and they were not rolled over into our loan either- they cover them! We had to come out of pocket for a new appraisal but we were paid back at closing. I would recommend them if you are looking to refinance at a lower rate. They also came right to our home for the closing, it literally couldn't have been any easier!

    Johnatan Romero-Movement Bank - Team Romero has partnered with the Levine Cancer Institute as part of their #closings4cancer movement.

    Johnatan Romero-Movement Bank

    (1 review)

    INCREDIBLE!! This is by far the BEST IN CLASS lender in the Charlotte area - Call Team Romero and…read morework with the BEST! I started my loan with a different bank and the process was slow and frustrating. The communication was bad and after 6 weeks, they told me they were unable to approve my loan. My Realtor recommended I contact Johnatan for a second opinion and I am SO GLAD I did! Not only did Johnatan get my loan approved in 10 calendar days (What!? This alone is crazy!!) but he did it with my complex situation as a self-employed buyer purchasing in a condo with a complicated situation. These are MAJOR hurdles for any other bank but Johnatan and his team made this look EASY! This mortgage company simply does the process VERY differently than any other bank - you can see their process here... https://www.youtube.com/watch?v=uRCxTTaUYMA&t=4s Give yourself the gift of receiving phenomenal service from Johnatan and his team, they will get you to the finish line without having to deal with the nightmare service I experienced with other lenders.

    From the owner: My name is Johnatan Romero and I am a Senior Loan Officer with Movement Mortgage. (NMLS: 177961) I…read morehelp homebuyers like you find a mortgage solution that works for you, not against you. I am passionate about helping you build a better home for you and your family. My goal is to bring your family home faster. My team is able to achieve this through our 7 day processing standard, reducing stress for you. My team will ensure the process moves rapidly and accurately while striving to exceed all expectations in the home buying process.

    Bank of America Financial Center - Storefront

    Bank of America Financial Center

    (7 reviews)

    As always say, customer service is so important. I have my BOA account open in California…read more Surprise me that there left hand does not know what the right hand does. When I call their phone for service, firstly it takes forever to get through, then a robot talking to us, after a long while, hang up, then took some skill to talk with a human who has no feeling. Sorry, we cannot do this or do that. Good lord, what is the purpose of hiring people who have little knowledge and wasting clients' time and their time. Most of their time, if you travel like me, beware they will hold onto your credit card, bank card and you have no help oversea. So I decided, I still have to go to a real bank. As I live in Charlotte, they could not have access to information from California. When I went to the branch at Freedom Drive, their staff has been very patient to call, check for me. Since they know me, things get easier. If the staff are having the same kind of attitude like those over the phone service, I'm afraid, BOA may have closed half of their business. If someone can let me know which bank has better service, Not HSBC that I will never go in US, that will be very nice.

    Statement says "Total Balance due" ...paid that exact amount 2 days ahead of due date. Next month…read morestatement shows payment now $0.00 balance but they then added $6 " interest fee". They call it a "residual" fee! Total BS! (Is a punishment for paying in full!) 20+ years as a customer but it's Bye Bye time now. Cancelled it.

    Bridgewater Capital - mortgagebrokers - Updated September 2026

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