Yes, This is my first time in assisted living care,…read more I'm really satisfied with the staff and the care they offer, For me, I had a really bad infection; they provided new, ( brand new equipment ). up-to-date, What I would call "state of the art" (medical equipment), To be honest, I was a little skeptical at first!!! but no more, (Being my first time, for my type of care). I also, would like to take this opportunity, to thank staff ( RN's CNA's /to Office Administration to Housekeepers... for (their/ my care ) and wish everyone ( staff at Coqutina Medical Facilities ) a safe, New Year 2025

Depends on what wing you're in. The employees do not care about the quality of work they do. At…read morefirst it didn't smell too bad, the last couple of days we're getting over bearing.

This place should be shut down. Everything, from cleanliness to staff to care for patients to food…read morewas unimaginable. I was shocked how bad this place is. After spending 5 weeks visiting a loved one there daily, nothing changed, no matter how much attention was drawn to the issues. Staff was downtrodden, impatient, non-attentive and rough. There were so many issues, one cannot begin to tell the full story. Do everything you can to not let your loved ones stay at Indigo Manor.

Too many things wrong to list! It would take me too long to describe how bad this place really is!…read moreHorrible care! I will say that after my husband's 1st night there, he had blood all over the bottom of his light blue pajamas & a big bandage on one butt cheek! Oh, there's more! But, this kind of says it all! If you care about your loved one & want the security of knowing they're safe and being well cared for, this isn't the place!!

If I could give this facility zero stars, I would. My family entrusted this facility with the care…read moreof my grandfather during the final days of his life, and what we experienced was heartbreaking. The facility was filthy. There was what appeared to be a blood stain on the floor, the sink was covered with grime and trash, flies were flying around inside the facility, and the walls were caked with dust. The overall cleanliness was completely unacceptable for any healthcare setting, especially one providing end-of-life care. We were told my grandfather would receive 24-hour care, yet we found him left unattended in the common area, without clothing from the waist down and covered only by a thin blanket. No patient deserves to be treated with such a lack of dignity, especially someone in hospice care. The room he was assigned to housed three other patients. There was no privacy, no peace, and no sense of comfort. End-of-life care should provide compassion, dignity, and a calm environment for patients and their families. This facility provided none of those things. We ultimately transferred my grandfather to another hospice provider where he was given a private, peaceful room and received the compassionate care he deserved. The difference in the quality of care and environment was night and day. Based on our experience, I would never recommend this facility to anyone. The conditions we witnessed were shocking and unacceptable for a place responsible for caring for vulnerable patients. Families should not have to worry about basic cleanliness, dignity, and compassionate care during one of the most difficult times of their lives. I sincerely hope no other family has to experience what ours did.

essional of them. I really don't recommend this place They…read moredo have another blind person patient which I don't know how he is being treated . I can go on and on, but if you can see, walk, talk, and have family . Please go visit first , at first they were all happy , nice helpful friendly that lasted for almost 2 weeks , please read reviews , go visit the place ask and ask all the questions you need and please if you have family have them visit once a week. GOODLUCK

you love someone do not send them here! My mom sent there due to a fall . When she needed changing…read moreit took hours. CNA also left her on toilet and never came back so mom went to her bed by herself which would of been their liability if she fell. She was very weak. No communication between staff infact the care team invited me to a care plan meeting while she was being released. Furthermore the place smells of urine bad thru out the whole building. I feel the staff bullied my mother and it's a shame a certain CNA didn't get fired. Glad my mom is home she's definitely a lot safer

My grandparents just moved in here back in March. Since then, I've been unable to visit them until…read morelast weekend on Mothers Day. I've got to say I was quite impressed at the level of care they are getting. Their clothes were clean, hair was washed, they looked well-groomed (haircuts and shaved), and they got new glasses. When I arrived, I was surprised to find that they weren't even in their room. They were out on the porch enjoying the scenery and landscaping. My grandpa was telling me about all of the birds he's been watching for the past few weeks. I haven't seen them so happy in such a long time. I'm forever thankful for Oakwood Garden of Deland. PLUS: This is a very secured nursing home. There wasn't a single exit that didn't need a code to get through. This is wonderful since my grandpa has dementia and is always talking about "Escaping Jail." The Bad: The aisle ways are constantly crowded with residents, carts, and personnel. Its a challenge to walk through.

Stay away from this place, my husband was in here and my family went to visit while I was working,…read morethey went into the room & my husband had a blank stare in his face, he told them he did not want to be there and slowly told my family what they had done to him. Between 2 of their CNA (or whatever they are called) took it upon themselves to pull his arms and yell in his face, they were so close that my husband said he was spit on while they were yelling. I immediately took him out and did not let him stay another day, I complained and they told me they were looking into it and never called to give me any updates. If you don't believe me then walk in unannounced and then ask your loved ones what they really think of this place. Take care of your family at home, don't leave them with someone who doesn't know or care about them. Horrible, horrible place.

I have visited many nursing homes in Central Florida as a caretaker for my Mother, who at one time…read moreor another was in 3. This facility his head and shoulders above any that I visited. The care and concern that all staff members have for the residents is in comparable. This is a small facility, 40 beds, but the staff was very adequate. The building was spotless and odorless. Each resident had their own TV, the rooms were large, beds modern and comfortable. Large closet, two dressers, plenty of wall space to hang pictures. Excellent social director, and therapy staff, who knew and were concerned about all the residents. I was lucky to get my Mother in this facility.

Seaside Health and rehabilitation does not have a 5 star rating it's a Terrible facility I put my…read moremom there for rehab she was only there 2 hours. Filthy facility and untrained staff that are only there to collect a pay check. Np patience and the food is terrible. No one has a phone and they leave people in urine covered blankets that only gets on the floor that no one seems to care about. Pull reviews up google the good reviews are obviously from staff because there's no way they'd get 1 star. Save yourself and your family and run far away from this place! Seaside Nursing and rehabilitation and a Psychiatric ward all in one. Zero stars.

Please don't bring your loved one here! Every one of those bad reviews are correct!!! neglectful,…read moredirty, uncaring And the state needs to shut them down! Social services do not respond to phone calls, texts or emails, especially if you're complaining about the facility. Just read the reviews for yourself. Please do not send your loved one here, I can only hope and pray that my mother does not die as I diligently try to get her out! My mother has been there 4 months, since her second week of being there, I've been begging And fighting to get her out. They claim they can't help me! If anybody reading this can direct me to anyone who can help me get her out, pinkorchid74@yahoo... Please send me an email! May God bless the soul who reaches out to me and may God bless each and every human being and sweet loved ones sitting up in that facility that are being neglected current day.. unfortunately, it has forced me to give a one-star rating when they deserve 65,000 negative zeros.

This review is for the memory impairment unit. My family is absolutely thrilled with the care and…read morecomfort they are proving my mother. My mother has dementia and is severely impaired but both my parents strongly resisted needed care. Things peaked to a crisis and we had to have our mother admitted to the hospital until we could find her safe care. Freedom Point was the first place we toured and we were stunned at how beautiful, the facility and how engaged the residents appeared. They were able to admit our mother in just a few days and from the minute she walked through the door, she hasn't stopped smiling. The worked with us on every step and were patient and caring. This place is awesome!!!

Excellent care. Everyone is respectful and treats you well. They follow through with everything…read moreordered by the doctor. Even with Covid restrictions they find a way to entertain you. Including going room to room offering daily puzzles, snacks and if needed to be escorted into the Vogue room for music. Pt was excellent. A guest can buy lunch or dinner and have dinner with you. It should be ordered the day before. The patient has a menu to choose from weekly. The kitchen has orders to dietary requirements. The doctor comes in once a week but is on call. There is a physician assistant that also makes the rounds. Excellent. When there is a shift change the nurse on duty comes into your room and introduced themselves to you. They all seem like o care.

I have been employed with onyx for 8 years, I love everything about this company and my job. I am a…read moreCNA. I started out as a home health aide, Colleen the owner has ALWAYS been encouraging to her employees to better themselves, so much so that she convinced me I could become a CNA, so I took the necessary classes and tested with the state, and became a CNA, to which Colleen said, " now it's time for you to become an RN! " . She always, always has her employees safety and well being in mind. I found my calling and I am lucky/ blessed enough to find a company to work for that I love. I strongly encourage anyone looking for a GOOD job, to come to Onyx. We have MANY employees who are amazing to work with. We are a true "family" in every sense of the word.

My Mom resides in the Daytona Beach area, and I live in Massachusetts. It's been extremely…read moredifficult coordinating her care from long distance. We had an agency for a couple of years that was absolutely horrid! I knew they were awful, but kept hoping they'd improve. Finally we had enough and I happened upon Onyx. I can not express how thankful I am! This agency is all I had hoped for and more. The owner is a wonderful lady with excellent credentials. Unlike the last agency we had, she puts her caregivers through up to date training, and they are all so reliable and professional. When I call I'm treated with respect, so unlike the last agency. They were always unpleasant and hurried. They are nurses at Onyx, and their experience in the field certainly shows Her aide has been outstanding, and works extremely hard to help my mom. The last agency all the aides wanted was to be taken to a restaurant or watch television. I have been desperately hoping for a little help with my mom, and Onyx has provided more than a little, they are life savers!!!

My husband and I moved here from the Villages. We love it...all the activities, meal choices and…read morelong term care quality for my husband. So glad we came when we could take advantage of all the activities and make friends.

I have visited my parents here since 1999. Each visit meant hearty meals, friendly interactions…read morewith others, and going into the nearby towns for church and shopping, movies, and concerts. It was also nice to head down to the pavilion at times, and get haircuts at the beauty parlor. Now my folks are deceased, so there'll be no more visits. Still, I intend to move there myself, since it has so much to offer.

My husband spent two months here after back surgery. First he wasn't getting any rehab so I had to…read morecall and remind them that's in their name. Then they scheduled appointments with his doctors and their transportation person wouldn't show up and he missed the appointments. Then they would order things like a four wheel scooter for him, but nobody would follow up on it, and the order was canceled twice and after three weeks, I was told by a man named Mr. Ramsey that I would need to deal with his physician myself! They were done with him now that he was not a resident. He spent most of the time in his room, depressed, and it was pitiful from one day. He called me and thought he was having a stroke and I had to call back and find the nurses station because nobody had responded to him! If you care about someone, do not send them to this place!!! I would rather keep my loved one in the backyard then send them here! Be forwarned...

My mom had a great experience here in 2015, but let me just say that the pandemic hasn't been a…read moregood thing for this facility. My mom was here for about three weeks, and we are so relieved she is now back in her assisted living facility. First, the great: the PT staff is amazing here -- many of the same staff who were there in 2015 were still there, and mom couldn't say enough good about them -- caring, competent, compassionate, patient-centered. Her weekday CNA, Millie, was an absolute gem, and cared so well for my mom. Thanks to Millie and the PT folks! And now, the awful: The weekend "staff" was appalling. Mostly agency staff who didn't know patients and, frankly, were either overworked/understaffed and/or didn't care. Mom waited extended periods of time for pain medication, her calls to the bathroom went unanswered for long periods of time (leading to accidents), and she was left on the toilet for 40 minutes one evening. Responses to our complaints were, for the most part, curt and uncaring. Discharge was a complete disorganized mess. I've worked as a long-term care nurse, and I know this job is hard. I know the system is set up to not work well, and it's even harder in this environment. But a little bit of caring and compassion goes a long way, and we saw it only in a few pockets at Carlton this time around. (And no, I don't want to talk to someone at Carlton to resolve this; they had their chance when my mom was there. Take a hard look at yourselves, folks.)