AVOID LIKE THE PLAGUE!! I am a paralegal. I booked a webinar for my boss. We knew he would not be able to attend the live broadcast due to being in court. I specifically called to ask if the webinar would be available after the live broadcast. They assured me it would, for up to 30 days and he could view it anytime after the live broadcast.
2 days before the class started I called because my boss had not received the .pdf materials for the class. I was promised by Robert (who is supposedly the owner) that he would have them to me by the day of the webinar. That did not happen.
I called again twice and finally Robert sent me the materials. Only it was the materials for the wrong class. After another series of emails, he managed to send me the correct materials.
Except the link for the webinar does not work. I must have spoken with Robert on the phone 5 times and sent 5 emails. He constantly gave excuses about talking to his "IT people" but never did make it work. He never followed up with me, I always had to chase him down. We paid for a product we were never able to use and the "owner" obviously couldn't care less!
Finally after 2 weeks of this, I called to request a refund. Apparently this Robert guy is the only guy who can handle those as well and what a surprise, he never returned my phone call.
I eventually had to file a dispute with our firm's credit card provider to get a refund. This company is a joke. read more