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Bridgecreek Memory Care

3.0 (2 reviews)
Open • Open 24 hours

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Brookdale Senior Living Geary Street

Brookdale Senior Living Geary Street

1.5(10 reviews)
9.8 mi

I wish it were possible to give zero or negative stars…read more Anyone thinking of moving into Brookdale Geary Street - or any Brookdale property - should first read the Washington Post article that details dangerous staffing conditions as a result of Brookdale's staffing algorithm. The algorithm leaves facilities perennially short-staffed, which is what we have experienced during our loved one's nearly two years at this facility. There are wonderful caregivers, servers, cooks, receptionists, and other staff at this facility. Unfortunately, they usually leave within a few months of hire. They must be worn down by a staffing plan that asks them to do more than is humanly possible to provide the care needed by residents. Many days, you will see temp agency staffers roaming the halls, instead of Brookdale employees. Given the complex needs of residents in Assisted Living facilities, having people who know your loved one and know their needs is so important. In contrast to our appreciation of Brookdale staff, we were consistently frustrated by the rotating door of administrators who provided leadership for the facility . There have been about 7 executive directors or interim directors across two years. These folks would often duck and almost run into their office, rather than talk to residents and loved ones. Even though the care plan detailed how often our loved one's apartment should be cleaned and how often she would get shower help, it was not unusual to go weeks before services were rendered. We would consistently need to 'fill in' for lack of care, which is very different than the pitch they give you ('Wouldn't you like to go back to being a family member, rather than caregiver?' Why, yes, we would. But Brookdale's inability to deliver on contracted services made this impossible.) You can search the facility's history with the state of Oregon. They were recently barred from moving in new residents from late April through early September 2024, because they could not pass state inspections.

If you have other options, do not placed your loved one here…read more We removed my father as soon as possible after he experienced a drastic change in condition days after being admitted. Brookdale could not provide the staffing levels to provide him the care he needed. He was not bathed or groomed and my family had to step in and provide 24/7 1:1 care for him until we informed the Long-Term Care Ombudsman and got licensing involved. This facility cannot provide a safe level of staffing or the bare minimum support for ADLs required by the state. If this is your only option, you must consistently be an advocate for your loved one. Get every decision from them in writing, including changes in care plan. You should receive advance notice of this change in care plan. We did not. Involve the Long-Term Care Ombudsman if they are causing harm and placing your loved one at risk.

Bridgecreek Memory Care - retirement_homes - Updated May 2026

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