While I was happy with the variety of shoes and the helpfulness of the associate, I will not order…read morefrom them again. They ordered the wrong shoe size for me and would not refund the shipping. It was not my fault and if I reordered the shoe I would have had to pay the shipping again. I was afraid to order and get the wrong size again.

From the owner: At Shoe Dept., you can find brand-name shoes, the latest trends, handbags and fun accessories at…read moreaffordable prices for women, men and kids. We're a family-friendly footwear store with 1100+ locations carrying well-known brands for everyone such as Hey Dude, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

I was looking for a couple of new pairs of shoes, and was tired of going to places where the staff…read moredidn't know any more about the shoes than I did. Shoe Fly has very knowledgeable, friendly and helpful staff. I worked with Beth and bought two pairs of shoes. After a couple of days, one of the pairs didn't feel quite right, especially on my right foot. Returning those and exchanging them for another pair was as easy as it could possibly be. They have a good selection of shoes and with the service, provide a very good value. Highly recommend!

Super true customer service especially with employee Demere …read more Other shoe stores never measured, nor fit my foot -never assisted with a shoe horn -never helped. If you have any issues, you will not be disappointed here.

Wow. Just Wow! A gem of an amazing shoe store. The entire staff was family and all truly…read moreknowledgable. My wife has been managing a Morton's Neuroma since January. Vince's set us up with a nice variety of Birkenstock and Altra to get her sorted out. They make custom insoles and have the largest selection of Birkenstocks we have ever seen! We are huge Altra fans and they have the best selection we have ever seen. They only sell shoes that are good and healthy for your feet. If you are having any sort of foot/shoe issue, make the trip to the special store. They sell shoes that are shaped like human feet - There are not many shoe stores that do that! (And none with a selection as good a Vince's). Go to here. You will likely need to take a number (yep! they actually do that), but it will be worth every second that you wait. Today was crazy busy but the entire staff worked with us untill two hours after closing to make sure we had what we needed. This is the best place to by Birkenstocks (trust me).

Personal Service like the Good Old Days! They actually fit the shoe to your foot! I would take my…read morechild there and now take my grandchildren. 45 years later and it's still the best place to go!

Great store has everything you need hats shirts shoes pants beauty supplies at reasonable price…read more Great customer service and they knock money off at register if you purchase a nice amount of clothing

That got that drip though ..: we came in to get a funeral dress and our Ohio gear before heading…read moreback to Tennessee . Y'all hating on this Burlington but it's better then the Bellevue Tn location . Be grateful

Poor customer service! Debbie needs fired! She was very rude and unprofessional! Corporate will…read moredefinitely be hearing from Me Monday morning!

I found the shoes I wanted quickly. I thought the store was organized well. The customer service…read morewas great. Overall a very positive shopping experience

I bought $85 Puma shoes for my son. He wore them for 5 weeks and then the glue on the side of both…read moreshoes started to let loose. I went back to this store to get a refund or replacement shoes, but was told since the shoes were worn outside, she could not issue me a refund or replacement shoes. What? So to get a refund I can only wear shoes inside my house? Who wears their shoes inside only? Shoes are not supposed to fall apart after only 5 weeks. I have been a customer at this store for many years but will never go back. Horrible customer service, If I could give zero stars, I would.

Good selection / knowledgeable sales team/ decent prices. I have a wide foot and Reyers has a large…read moreselection of wider widths. Been going there for years.

Full service with measurements, feels and styles formed and women. Complete knowledge of products…read morein the store.

Went with dad to return a suit guy was super nice and gave no problems and answered few questions…read morewe had ty

0 out of 10 would not recommend. Wouldn't answer the phone when I called to confirm. Then told me…read moreit was broken after I drove an hour to pick up my order. Let's pretend it was broke (doubt it) HOW DO YOU RUN A BUSINESS WITHOUT A PHONE?!??