faulty machine broke my car mirror, owner promised he would take care of the damage. after a week…read morehe calls me saying he can only cover half which I felt was unfair. i told the owner I'm taking my business elsewhere to which I received a very angry call. would not recommend going here

The perfect car wash experience. Strong pressure washer, consistent foaming brush, and I was able…read moreto give my car a great detailed wash in just over 10 mins for only $10. If you're a former Super Wash visitor like I was and you're also unsatisfied with the changes they've made, Ultimate Car Wash is the replacement you're looking for. They have the *correct* payment system that Super Wash did before, that charges you based on the total time that you're there. Cannot recommend this place enough.

Will, was nice and well mannered. He was very detail oriented I also was able to get a membershipread more

Went for a car wash today at Raceway in Fox Lake. I paid for the superwash which is suppose to…read moreinclude an undercarriage wash. No undercarriage wash was done. The dirt on the undercarriage wasn't even damp or any signs of water on the dried dirt let alone washed off. This is the second time this has happened. Time to find a different carwash.

HUGE line as it was warm out. The line went quickly and my car was cleaned and sparkling. The $16…read morewash is worth the price for an express wash. Will always return.

They try to hide the $4.95 wash so you spend at least $10 their wash not only does a mediocre job…read moreit scratches the hell out of the paint. So much dirt and debris on the wash spinners.

Thought I'd share in detail my experience from today…read more I arrived at 12:59 PM and there was nobody in line in front of me, additionally no cars on the line getting washed. There were 4 cars in the bays getting dried and the interiors cleaned. I asked for a #4 (The Ultimate) I walked in to pay and when I came back to the windows at 1:03 PM, my SUV was in the tunnel and being vacuumed and the mats were being cleaned. During the colder months they apparently move this step inside in order to stay warm. With 3 kids and a 3 row SUV, this process took a little while but that was expected. Two guys were working on this By 1:08 PM my car was starting to get washed. Another car came in behind mine and stalled my SUV being washed for 6 minutes. By 1:23 PM it exited the wash tunnel and was put in an indoor bay to dry and clean the interior. Two guys worked on drying, wiping down all doors and the door frames, cleaning windows inside and out, cleaning the dash, steering wheel, cup holders, center counsel, replacing mats, polishing the rims and tires, going over spots missed vacuuming. Literally watched one of the guys pick lint off of the back seat. The entire time my car was in the bay, these guys were working on it and doing something. By 1:42 PM I was returned to my car, handed them the claim check and a tip and was on my way. That's 43 minutes total for the entire process and aside from the 6 minute stall, my SUV was being worked on the entire time. This is not a gas station car wash. This is a hand carwash done with attention to detail. Bring a book and relax. Again people, go at a non peak time and be patient. If there is something you notice wasn't cleaned, ask them kindly to go over it. If you didn't pay a detail, however, don't expect ever crack and crevice to be spotless.

We have gone here for years with great results. Lately, it has been in decline. The sign and…read moreexplanation of the sign in the restroom is enough to cause concern. I thought the sign must have been meant to read "paper towels" instead of "toilet paper." Where else would you dispose of used toilet paper? The person at the desk confirmed that used toilet paper should be put in the trash. Really? Now think about it, do you want people with this mentality in your car?

I go to this car wash every week and I bought a gift card for my son and so far I'm not able to get…read morea refund. It turns out my son doesn't want this gift card because he is possibly moving it's for $80 and I need a refund. So far I've talked to two different people and I have not gotten anywhere! Do you know how much money I have spent at this place? Over years and years. I sure hope they follow through with my refund!

Absolute rip off! The car wash itself is no good and leaves the back of your vehicle extremely…read moredirty. Which I already knew but decided because it wasn't a convenient location that I would run my vehicle through real quick get out and take care of the back myself. I paid additional money to get my tires cleaned, but you guys scrub my lights and one tire. $16 and it looks like a four dollar car wash.

I had my car detailed inside and out and also I had some scratches on various places on my car that…read moreKen was able to get out. Ken came out to me to look over the car and give me a quote. I asked if he could send me an email detailing what we discussed and the price. He followed through with all my requests. He and his wife came and got the car. He kept me informed throughout because he knew how important this car is to me. Ken and his wife did a beautiful job, my car looks brand new. I also asked for a receipt which he emailed to me before he left. He had the car for two days. Thank you Ken for following through with my requests and bringing my beautiful car back to life.

I was in a time crunch to get my car ready to drive to a convention in Nashville with a couple of…read moregirlfriends. My van was in BAD shape! Several trips to the beach, Northwoods, the fact that I'm a visiting nurse, 4 kids, 2 Granbabies...well you could only imagine! Ken worked TIRELESSLY and got my van looking brand new!!!!! I will definitely be following his recommendations in getting it cleaned every few months!!! It looked better than NEW!!!! Exceeded my expectations tenfold!!! Ken and his sweet Dad were so friendly, polite and respectful as well! This is one of the good guys!