Portia and Scarlett's owner had came out to Los Angeles for a trunk show in January of 2021 and…read morebeing my wedding was at the end of May I needed bridesmaid's dresses. I found a dress that was new to their collection so the owner told me I could create the dress in any color I'd like, I picked it out and fully paid for it and was promised the dress would arrive end of March- early April. 1. The dresses didn't arrive till second week of May 2. They were complete garbage it literally looks like a child glued on the feathers for a school project.

I would give 0 stars of i could! I will give them 1 star…read morebecause they were able to change the size for me after i had placed the order i realized i had ordered one size to small. They easily changed that for me with no hassle. Ordered online a Sienna bridesmaids dress in the color nude and they sent me the color stone instead. When I contacted the company they assured me that they had sent me a nude dress yet the dress was not nude color and the tag even says it was stone. I had sent them several photos and they would not admit to the mistake. They did not offer to send me the correct color dress. Not only that the dress smelt horrible when i received my package,smelled like fish. The dress wAs not made that great either Made poorly especially the sleeves. * I hope this review catches their eye so that they can create a better customer service for future buyers.

Australian customer service makes me so upset but this store takes the cake…read more Don't expect to even be acknowledged by the girls that work here. In fact I was in the store for 10 minutes and the worker pushed past me to PUT CLOTHES BACK ON THE RACK!!! I remember I bought a dress from here recently. Paid $185 for a lace dress. Wore it out once and all the lace is peeling off. So do NOT waste your money here, it is so not worth it. Plus the girls that work here are from a certain ethnic background and speak in a way that makes me ashamed to be ethnic. Makes you wonder if they even finished primary school. They also look like snooki from jersey shore - not a classy look. *shudders* The store is just an embarrassment. Enter at your own risk. The workers make you feel as if they are doing a favor by even being awake. And god help you if you ask them for some assistance. Their favorite answer is "whatever is there that's the only size we have, bro" *vacant expression, streaked fake tan* One star for the fact that...hmmm I don't even want to give one star.

From the owner: For the fashionable, the flirty, the cheeky or just the downright sexy... The Doll House girl is…read moreeffortlessly chic, and loves to mix and match her outfits to express her fabulous personality.