Almost ruined my wedding!
I ordered a dress in February 2014. Dress didn't arrive until January 2015 and it looked nothing like the sample I had tried on. Fabric, colour, sizing all wrong. It was completely substandard to the sample I tried on. It looked hideous on me. Like a big white potato sack. I was horrified.
They tried to fob me off for about a week but thankfully, because I had photos of me in the sample dress and photos of me in the botch job dress, I was able get my money back and at the last minute had to buy a dress off the rack in a different shop. My wedding was in March so I didn't have to time to order a dress. Which I was very upset over.
What really annoys me, is that the girl in the shop knew full well that the dress was a disaster and tried to brush it off. Called me up and told me that my dress was "ready for collection". But when we went in it was hanging in a changing room in a strange way, not hung properly, probably so I couldn't see the full extent of how bad it looked. Then she told me to "bear in mind that it hasn't been pressed out yet".. this was the same woman who told me it was "ready for collection" a few days previous. She obviously was hoping and praying that I'd just go in, bag it up and leave without a fuss!
And it didn't stop there. When I went in to try on the finished dress and expressed my concern, she told me that it would "all be sorted in the alterations".. which would be another €250 at least on top of what was already paid!!! For one thing, I thought it was "ready for collection"? Also, she tries to extort even more money out of me for this botch job?!!!!
Horrible experience to have in the weeks leading up to my wedding!! She had zero regard for me or the fact that my hard working Mother was paying for my dress. We were just a nuisance to her. Turns my stomach when I think of it now.
I would never recommend this place to anyone. Avoid like the plague. read more