This hardware store has it all! My family has been using Big John's in Cedaredge for years now for…read moretwo reasons: 1) knowledgeable, friendly staff; and 2) they have always had great variety and selection at very reasonable prices. We have depended on Big John's for paint, electrical, plumbing, patio furniture, propane, home and auto cleaning supplies. The store's holiday supplies are second to none too! Thank you Big John's for all you do.

Always have what I need, answer the phone without a computer!read more

I have had problem after problem at this store. It's a small town outfit and not what you would…read morecall managed well. I could deal with that... but what I am unwilling to deal with is being shown to the parking lot and given a "talking to" when I did not pick up my paint on time after a family car accident. I am not saying they knew about the accident, but when was the last time you were taken to the parking lot and reprimanded for not picking up an order? The paint was on sale but not instock. I tried to prepay but was told no. They mixed the paint without reaching me on the phone first, and then when I came in later and bought said paint out of the oops section (at a whopping 5% extra discount) I was taken to the parking lot and called out on not paying full price... when the paint was on sale in the first place. I ended up with a 30 instead of 25% discount. Horrors! That's worth losing a long term house flipping customer! So, unless you enjoy being reprimanded for shopping... I'd skip Big John's.

My experience was totally different. The people in the store were knowledgeable and friendly. I…read moream from Canon City and felt no outsider prejudice. The pricing was the same.

My first visit here was a very good experience. The staff was very friendly and helpful directing…read moreme to the products I wanted and assisting with lumber selection. This is how a business is successful. Thank you guys!

They have everything construction related and readily available to offer great customer service.read more

Delivery has been backed up since COVID. They are friendly, knowledgeable, and patient. Love…read moretheir store.

From the owner: Builders FirstSource is the nation's largest supplier of building materials and building products…read morefor builders, contractors, and remodelers, providing trusted products, industry expertise, and support for new construction, remodeling, and home improvement projects. Our Grand Junction, CO lumber yard serves customers throughout Clifton, Palisade, Fruita, Loma, Glade Park and surrounding Western CO Area. We provide framing lumber and other essential building products to support residential construction and remodeling projects. With reliable service, convenient pickup and delivery options, and knowledgeable local expertise, we're proud to be known as builders' first choice.

The emergency after-hours number listed for this company doesn't work. We came home to a house that…read morewas full of natural gas and had to call Xcel to rush over to turn everything off. We called Comfort Air first, three times and left messages on their emergency number. We finally heard back 6 hours later and the installer said that he couldn't do anything about the leaks because he didn't have the parts to fix it. Xcel found two leaks that were created from the day before when our new $4,000 furnace was installed. The technician from Xcel showed us where he could put his hand down and feel the gas rushing out. The other leak wasn't as significant, but was still needing to be repaired. Luckily our pets weren't dead from being exposed to natural gas for two days and our house didn't blow up. We could lost everything including our lives. Very disappointed that the furnace wasn't inspected for any leaks after they installed it. They didn't do a soap and water test, otherwise they would've found the leaks immediately. The NEXT day we get a call and someone said "I hear you think you have a leak?" Actually, we DID have a leak and Xcel had to come out and shut it all off and label our house as a hazard zone. The way they communicated was not welcome after we could have lost everything. Extremely upsetting and disappointing. They sent two guys out to fix it the next day and they apologized. I am disappointed that their emergency number, which should be for emergencies like this, didn't get through to anyone for several hours and when it did... they said they probably didn't have what they'd need to fix the problem till the next day. We're grateful that our furnace is installed and working, but very disappointed in the company because of the oversight that could have been carltastrophic to our lives and home.

BEWARE This company is an absolute joke! Their work, if you can call it that, is full of amateur…read moremistakes ex: incorrect installation, the wiring was faulty (like idiot faulty) and they didn't even turn on the unit before they left to see if it worked! I mean come on, who doesn't turn it on to test it. Someone who just doesn't give a sh$@! WORST of all is their customer service, which I promise you will leave you frustrated and in a "uncomfortable zone" which is in this case a 95 degree home. They literally blocked my number so they didn't have to come up with more excuses. What kind of company treats costumers like that? One that won't be around for long!