They provided a detailed explanation of their service model. They also sent this very quickly. They…read moredid not provide an estimate, which I can understand since they have not been to my house.

We have a hundred year old house and have some seasonal pears that go along with that. I saw the ad…read morefor Rose Pest solutions on Fox 6. We wanted something pet and people friendly. I called and got talked into the maintenance package. I asked right away if I could cancel at anytime. She said yes but didn't explain there is a $150 termination of contract fee. It's important to read disclosures when you get them. We decided to do it because the monthly fee adds up to what you would spend at Starbucks for a month. And then they take care of all bug problems you have like around the exterior as well as the earwigs and any other household pests you encounter included. We have a follow up in 2 weeks. They send you a prep sheet of how to make your house ready for your service. We put our pets in another room for a hour. There was no smell or residue. Our person was professional and explained the whole process.

I called Orkin Mt. Pleasant for a quote on bed bug spraying. A salesman came out and quoted me a…read moreprice of $4,000. My whole house is 750 square ft and none were found outside the bedroom. I declined. He then called his manager who said $2,900. I don't know if I was told this because I am older or what. Needless to say I got 3 treatments from another company for MUCH less. Beware Beware

From the owner: With over 125 years of experience, Orkin is one of the longest-standing pest control companies in…read moreAmerica, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offers targeted treatments for termites, ants, rodents, cockroaches, spiders, bed bugs, and more. Whether you need to exterminate an infestation or are looking for pest prevention, Orkin's residential and commercial plans fit your needs. Plus, with our 100% satisfaction guarantee, you can count on us to get the job done right. Choose Orkin for a reliable, expert pest management company you can trust.

I have used Spectrum multiple times. Extremely knowledgeable, very communicative, and fairly…read morepriced. The service is top notch. We have ants that come back every year. Once Spectrum has visited they are gone for the season. Never fails. The process is really efficient too. You sign up for some times on the website, they text you with the confirmed appointment, and then you get a reminder text, and then an "on my way" text. Brent rolls up, does his work, and you're bug free. I highly recommend Spectrum for anyone with creepy crawlers they want gone.

I contacted Spectrum Pest Control and was pleased at the…read more professionalism starting with their website and continuing with the rapid response by Brent Towle who is the owner/operator and a Master Technician to boot. Brent gave a thorough assessment of our mouse problem along with recommendations. In our case the mice had long gone so a clean up was all that was needed. Brent was knowledgable and thorough in his explanations. I would recommend him highly.

This company is wonderful. They are so efficient and thorough, plus extremely kind, respectful and…read morefriendly. After nine years of using them, I have never once had a negative experience.

I can't give them enough stars! Used them on a recommendation of our sons who had squirrels in…read moretheir chimney. Last Fall we woke up to noises in our attic and insulation on part of a lower roof. Nathan came and diagnosed the problem right away. Red squirrels made a home! Humanely (and that was important) trapped 2 and relocated them. These people do a great job and have a heart for the animals as well. Recommend without hesitation. Update 2/4/2026: Had them back again for a mice problems. Solved immediately. Can't recommend them highly enough. Ryan was the tech and he was also excellent!

Didn't take care of my mice but tried to sell pest control. Proceed with caution. Very fast…read moreresponse

So here's the thing with Orkin…read more First of all, when they sent the document basically wanting blanket auth to charge anything they wanted on my card...no. I refused to sign that, instead I pay by check for each service. You need to know your rights - you are NOT required to give them a credit/debit card nor should you. I understand in this era of fast payments you don't want to write a check - you go right ahead and give that card while they charge endlessly to where you're forced to do a stop. Go right ahead. I digress. Second, the techs (both of them) were respectful, polite and seemed to want to do the best job. The problem is procedure. Orkin is a "spray and pray" service. They don't triage to understand EXACTLY what's wrong. They'll tell you "oh, that's a free service if you want it", then charge you to fix it. So the spray guys are essentially just spraying chemicals with unknown health impacts to the residents and without understanding whether it's even necessary to begin with. The first guy was specifically told that I needed to understand how insects are even getting in to begin with. He said he would look around. After he was done, he mentioned he had placed stick traps and to keep an eye out. The problem with this: he placed stick traps at two of the window wells that, when the wind really kicked up, I observed that basically there was a 6-inch gap between the floor joist and the well glass, such that you could even stick your arm completely out. He never brought this to attention, but it means there was no way he checked. I remediated these myself with R38. Insects are still present outside with no noticeable decrease. 90% decrease of insects inside the basement (after my insulation install). So that was $150 for (basically) four stick traps that cost about $20 total. Second guy comes, and I tell him to just spray the outside since the inside was an oversight of the first guy and not an actual interior infestation. He shakes his head (at the ineptitude of the first guy), apologizes that happened, the proceeds to spray. The problem with this: he never asked about specific types of insects. The invoice said that he sprayed for spiders only. While it is true that there's a bit of a spider problem, there are way more problems, such as flies that congregate around the outdoor lights, ladybugs (this is a BIG problem), silverfish, and other crawly type insects. So another $100 for a service that didn't cover the actual problem. Someone reached out after I submitted a service review, and I explained the oversight of the first guy (the second guy was just doing his job and never made any direct promises or statements of what he would do). She says, basically, that they don't look for problems, they just spray, it's another group that actually looks for problems. Just like it's another group that does sealing, etc. I told them to cancel immediately (and they don't have my card, so they don't have a choice in the matter). In summary: Orkin's "spray and pray" might work for less aware homeowners, maybe? But it's not the right answer. What they need to do is create a task force approach: - Assessment guy (or gal) goes out there WITH the spray guy (or gal) and WITH the insulation guy (or gal) to do a walkthrough of all known problems. - Assessment person makes a plan with the other two about how they're going to solve the problem. - Between the three of them they rotate visits doing their thing while Assessment person continually checks for needed adjustments to the plan, until the situation is solved. I know why they don't do this. It's because their charges are 95% labor. To do it right, they would need to charge you $500/visit, and they know most homeowners won't do that (because most homeowners won't pay unless and until they know it's fixed). The way you solve that is with a lien if they don't pay. Either way, I would never recommend this. And I'm aware that Terminix and others do basically the same thing.

I agree with everyone who shared about friendliness. Plus they a can only do the best they can do…read moreconsidering environment. I was irate about results before I researched I shouldt have mopped the same day. My bad. Yelp however won't let me review yelp. They are not subject to their own game. And they won't let me edit destroy or .. edit my rude uninformed review.

This is the second year we have used Rick from Safeway Pest Management. Great prices, successful…read morepest management and Rick always keeps us informed when he is coming--if he is running late--and explains thoroughly the treatment. HIGHLY RECOMMEND!