As a new patient I made a consult appointment as my primary doctor retired. The website was easy to navigate and the location was perfect. On my appointment date with medical history and current labs n hand, I found the staff very thorough and Doctor Stein exceptional. I was allotted all the time I needed to fill in my history as well as his review of my paperwork presented. Very impressive! I definitely made an important decision to have this office and doctor include me under their care. read more

Frequently forget to refill prescriptions. They never pick up the phone. And Brian Stein is far from knowledgeable. In the waiting room, friends of the doctor/staff are regularly seen first. After waiting over 2 hours for my last check up, I decided to find another family doctor. read more

I've been a patient of this practice since I was born, but Dr. Stein is the third doctor to own it since I've been going there. The practice started with Dr. Greenwald, and then went to Dr. Alan Shakt before Dr. Stein bought it when Dr. Shakt retired. Dr. Stein has owned the practice for a good couple of years now, so I know him pretty well. This practice is located on Morrell Avenue just off of Frankford, in the medical building next to the shopping center with Mr. Chicken It's on the left if you're coming from Frankford Ave. Conveniently, there's also a place to get blood tests done in the same building, just a different suite. Dr. Stein is a family practitioner who graduated from the Pennsylvania College of Osteopathic Medicine (PCOM) about 11 years ago or so, so he's still pretty young. He's extremely nice, and he spends quality time with each patient, with his attention fixed firmly upon the patient during the office visit. He doesn't rush you in and out like a lot of doctors, and he listens carefully as you describe your symptoms. He's very careful about giving antibiotics only when needed, and he is extremely well-informed about the latest medical issues. He's very helpful with diet information, and he's particularly good and readjusting my spine if my back hurts (I'm young, I know, but I have back issues sometimes). I also trust his referrals to specialists because he knows his stuff. He's also got a cool PDA type of thing that he uses to enter prescriptions electronically, and *poof* they zoom through the air and print out at the front desk. That way, the pharmacist can read the prescription. He's also really available when the office isn't open, for emergencies, and he has coverage when he's not available. So, even though he's a solo practitioner, he's very accessible. His staff is also really, really nice. I've known some of them since I was really little, and the others have been there for a long time. It's a good sign when there is little staff turnover at a business, I think. I just have two tiny complaints. The first is that I sometimes find it difficult to get through on the phone when I call to make an appointment. It seems like it's always either busy or I get the answering service even though the office is open. My second complaint is that I always have to wait a while when I come in for an appointment. It's not unusual for me to get called back 30 minutes after my appointment time. I suspect that it's because Dr. Stein does spend so much time with each patient, but sometimes I'm in a hurry and it's annoying. My parents go here, too, and my mom once complained (firmly) to Dr. Stein about it, and it was like she kicked a puppy. He's far to nice to yell at. Honestly, though, these two complaints are extremely minor because I am happy to have a doctor whom I can trust and who I know cares about me. On a final note, I'll leave you with a story. I moved to Connecticut for two years for grad school, and, my first week there, I got the most awful stomach bug I've ever had. I threw up nonstop for hours, and I didn't have a doctor up there because I'd just moved, so I called Dr. Stein. I told him what I was experiencing, and he wasted no time in calling a prescription to the nearest pharmacy for a medicine that would make me stop puking. And it worked. That's a doctor who cares because he made no money from me on that call. It's not like he could charge my insurance for an office visit. He's the best doctor. read more

Let me start off with the doctor himself. In my opinion he is by far a poor excuse for a doctor, mannerism is by far the worst I have ever come accross!! His staff is the same, you call for appointments or referrals and the office personnel treat you like a piece of shit!! No manners, no care about your well being, no sympathy, just plain rude! The doctor apparently doesnt care, because he is allowing his staff to treat his patients like that. My opinion, since he became a private practice,which after that all went down hill, he expected his patients to pay him 3k just tp see him, otherwise you need to see the nurse practitioner, which i rather prefer to see anyway.,At least she has manners and showed interest about my problem. This doc deserves no stars . Stay clear, unless you want problems.!! read more

I rarely write reviews, but after reading some of the unfair reviews below, I felt compelled to do so. I am a medical professional as well as a patient. Therefore, I have a unique perspective. Have I ever had to wait for my appointment, the answer is "yes", but this is not a problem unique to Dr. Stein's practice. Time management and balancing quality time with your patient's is always a challenge. As a prior reviewer (Stacy) stated, Dr. Stein spends as much time as is needed to address your medical concerns and if this causes him to go over in scheduled time, so be it. I say this to any patient that does complain, "You will not be complaining when he spends a little extra time with you". In addition, as a fellow medical professional, I can truly state he IS knowledgeable and frankly, it is insulting to state otherwise. read more

Excellent! Dr Stein is personable, knowledgeable, and kind. I am baffled at the poor remarks. He has ALWAYS treated me with respect and courtesy. He has helped with my medical issues several times and I have recommended him to many friends who are very happy with him. read more

IN MY OPINION, THIS DR. IS ONE OF THE BEST THAT I HAVE EVER SEEN. He was friendly, had a great bedside manner, and most of all very knowledgeable. I saw him for a problem that I had with my stomach. He diagnosed it perfectly, treated my problem, and it worked. He even followed up and wanted to make sure that I was ok. As far as the staff is concerned, they are very courteous, helpful and friendly. I have spoken with several of my friends and strangely, they use Dr. Stein as well and are very happy with him. This guy is a fantastic Doc. He is really a good guy and a great doctor. The staff is excellent as well. For the first time in a long time, I found my doctor. It's Dr Stein. I don't know BB, but unless he or she provoked the office in some way, this is not the doctor that we use. There are other reviews on Dr. Stein, All Good. read more

Ive been going to Dr Stein for about a year now and i could not be happier with the service i receive from him and his staff they are friendly and always have a smile.i have never waited my appointments are always on time i would recommend Dr Stein to anyone looking for a doctor. read more

Dr. Stein is a great Dr. His office staff is the best around. They are very caring, helpful and always smiling. They are a pleasure to deal with. read more

the only reason i gave this dr one star is because he went to medical school.. thats about it . after my family physician went out of practice, i have been searching for one year. all the family physicians i called denied me service because they said i had too many health problems.. after this dr came highly recommended. by my pain management doctor.. it took a month to even get through for an appointment only to have the nurse call me back and tell me the doctor doesnt want to treat me, doesnt want me as a patient because i have too many issues and too many medications.. i have good insurance.. even with that i cant find a doctor. i am a diabetic with copd and some other issues which have never been addressed. this doctor wouldnt even see me once to see if he could help. imho he sucks as a doctor and as a human being... thanks for nothing doc. read more