I cannot recommend Kathy at Cause and Effect Dog Training enough! When we first reached out, our…read moreSpringer Spaniel, Checkers, was fearful, anxious, and often growled at my spouse and sometimes even at our kids. We had already tried multiple trainers, different techniques, and even followed our vet's suggestion to try antidepressants--but nothing was helping (in fact, the medication only made things worse). The moment I spoke to Kathy on the phone, I felt confident she truly understood the problem and could guide us in the right direction. And she absolutely has. Over the past year, Checkers has made tremendous progress thanks to Kathy's knowledge, patience, and the clear guidance she gave us. We followed her suggestions carefully--even switching vets based on her recommendation--and the results have been life-changing. Earlier this year, we had to travel out of the country and trusted Kathy to board Checkers. During that time, he developed a beautiful bond with her partner Dan. This was nothing short of amazing, as Checkers has always been fearful of men. Watching their relationship grow has been such a gift. With Kathy's help (and the influence of her own two balanced dogs), Checkers has learned how to be a dog--something I once thought might never happen. He now participates in pack walks and can even run off-leash in the fields, something I couldn't have imagined a year ago. If you're struggling with your dog's behavior and feel like nothing is working, do yourself and your dog a favor and call Kathy. She and Dan have changed our lives, and I am endlessly grateful for the care and dedication they've shown to Checkers and to us.

Kathy had great techniques and homework for me and my husband. She was punctual in every session…read moreand gave us constructive feedback. I really think having the training sessions with Kathy helped us bond with our dog more. It was a really rewarding experience. I absolutely feel more confident about my communication skills towards our girl Cub. Thank you for helping us work with her Kathy!!

I came to the Berkeley Humane Society after being told they were providing a free health clinic on…read moreSaturday and Sunday, December 6 and 7. This included free spay and neuter services with advanced sign-up. The staff and volunteers were absolutely amazing--so kind, organized, and genuinely helpful throughout the entire experience. One of the sponsors was Tony LaRussa and LaRussa Rescue, along with other rescue organizations. Tony and his wife were there during our visit, taking time to chat with people and personally thanking everyone for coming, which was incredibly touching. I've been wanting to visit this shelter for a long time, and I'm so glad I finally had the opportunity. The dedication and compassion of everyone here truly shows. An amazing place filled with amazing people.

Phenomenal Shelter!!!…read more My partner and I started off fostering dogs and ultimately foster failed. We worked closely with Ian who was phenomenal, supportive and so responsive. They gave us all the supplies (food, toys, advice, leashes, etc.) we needed to give our foster pooches what they needed. We fostered a sweet girl for nearly 4 months until she found her forever home, which was difficult for us but so rewarding to be a part of her journey to a home and family who could give her everything she needed. We fostered a bit more and ultimately foster-failed and have had our boy Rickey (formerly Kona) for nearly a year! Rickey has been the most perfect pooch we could've asked for. I am so appreciative of Berkeley Humane, Ian, and the whole team. Cannot recommend this shelter enough! Foster and/or adopt from Berkeley!!

Gusty us AMAZING!!!!! We saw great results after just 1 session and learn tons with each followup…read more If you keep up with her lessons you should see great behavioral improvement and management. Our dog was already amazing, but Gusty helped with the transition of our older rehomed puppy to our family. Something to note about the Bark Busters philosophy- it uses positive reinforcement with solid results...and also acknowledges that your dog is still going to be your dog. Their personality is their personality... so they teach you how to work with the dog that you have instead of the dog that you think you should have.

Their 'training' is entirely anchored on fear-inducing techniques. We were given a contraption that…read moregenerates a harsh noise, and my dog was visibly terrified every time the trainer used it on her. All this while they constantly reassured us all their techniques are based on positive reinforcement - what kind of positive reinforcement is centered around fear?! It gnaws at us that we ever decided to go with this service. My dog - and every dog - deserves better.

Jayne is amazing! I actually called Jayne bc I was worried abt my young pom bc he jumped on another…read moredog on one of our walks. I was so worried and embarrassed! I called my vet as soon as i got home! My vet suggested I call this particular behavioral trainer she knew and so I did. (It wasn't Jayne). This behavioral trainer told me I should return my dog to breeder. I should never fall asleep with this breed on my bed (Pomeranians) as they could bite my face off. She continued to tell me all these horrible stories abt poms. I was so confused and upset when I hung up. My husband insisted I get another opinion. I found Jayne's info online the next day and called her. She came over same day because she knew how upset I was and she wanted to meet my fur baby. Needless to say, she is amazing! I am so happy I made that call! My pom is now 5 yo and he is fabulous! Sweet, entertaining, and so well-behaved because of Jayne's training!

We found Jayne through Yelp, and from the moment she arrived for our consultation, She was…read moregenuinely excited to meet us and our dog, making the experience comfortable and enjoyable. Jayne was highly professional, easy to talk to, and went above and beyond by offering additional helpful information for our dog, which we truly appreciated. We highly recommend her program to anyone looking for quality care and expertise. Thank you, Jayne, for your amazing customer service!

I would give 500 stars instead of 5 stars if I could. My young, rambunctious Great Dane Otis and I…read moreLOVED the BravoPup class run by Anna Carlson. We took her Dog 1 and Dog 2 classes in Rockridge. Anna's methods are totally fun, totally force free - and they totally work! We had been having trouble with Otis's recall and after only our first 2 classes Otis had a super solid recall - seriously, wild horses couldn't keep him away when he hears his recall word. Anna later helped me with private sessions acclimating my older dog to a new rescue dog. It was miraculous how quickly and effectively Anna was able to diffuse the situation and get my older dog to be calm and relaxed in the presence of the new dog. Anna really knows what she's doing and it's obvious she has a special talent for reading dogs and figuring out stress free ways to guide them into the behavior we want. Updates to follow - I'm so impressed with Anna, we'll do more private sessions to help me continue to improve the behavior and happiness of my 3 Danes. PS: Check out this photo showing how happy Otis is with his off leash time now that he can be trusted to come back.

Out of all the dog trainers I have gone to with all my dogs, Bravopup is the best place! The owner,…read moreSandi is super informative and she can really tell you more about your dog and what struggles she sees while you're at the training. My dog Kaya has gone through many classes at Bravopup and has even completed her canine good citizenship class there! Sandi really ensures success with you and your pup. I would highly recommend trying this dog training out and see for yourself why everyone here on yelp gives this place 5 stars!

We had adopted our Kody boy 8 months ago from a shelter. It was a very hard five months trying to…read moreget him settled with a routine. We all had different ways of how to train him and it was causing a rift in the family. I was turned down by some trainers until I came across Jonathan Wong's page. He was local, he was fast to get back to me and he was willing to give us a chance after everything I told him. Kody still has a long way to go and I will continue with Jonathan as his trainer, but it is night and day after three months of training with Jonathan. He was dog and people aggressive, to the point we had to avoid them entirely. We can now go for walks, albeit we move opposite of any dog and can keep walking without any barking or pulling. He was always actively pulling on the leash and bad at recall. He is loose leashed now and responds with recall with our daughter. In the end I had to get use to the idea that Kody was a crate or muzzle dog when it came to large crowds or people in our home. I felt awful but Jonathan was so supportive and positive as I came to terms with it. I hope as we continue to train with Jonathan and Kody builds his confidence that soon things might change for him. Jonathan has such a kind soul and so encouraging when it comes to both us and Kody. I cannot thank Jonathan enough for what he has done for us. He left solid foundations for us to grow on. Kody is such a sweet and smart boy, and we always want the best for him. Jonathan truly is the best.

Jonathan was very, very good. My spouse and I found a puppy not to far from our house. The pup was…read morehiding in a bush and upon pulling him out and knocking on various doors, posting on social media, and check if he was chipped, we concluded someone had just left this pup. After deciding to keep him and not knowing anything about dog training, we decided to look for some formal training classes. The group class at PetCo did not fair too well so private lessons were the next step, We had one assessment lesson and four lessons afterwards. The things we learned, the questions Jonathan was able to answer were all fantastic. The pup is about a year old now and if we did not have formal training, who knows what state his behavior will be. We are very grateful for the time, care, and lessons we were given to help train our dog and perhaps look forward to a couple more lessons here and there.

Pat is fantastic! I…read moreenrolled Harley, my very reactive doxie puppy, in one-on-one sessions followed by a 2-week board and train program and it was the best decision I've ever made. Pat uses these awesome analogies to help you understand the way dogs think and react. You can tell he is extremely knowledgeable and breaks down the training process in a way where it's straightforward for both you and your pup. I can see how it may be awkward to meet a total stranger who is then teaching you how to train your "child", but it never felt that way with Pat. He is super down to earth, hilarious and extremeley personable. I continue to use his dog sitting services until this day and I can tell my Harley girl adores him!

10/10 experience working with Pat both in group and Private classes…read more Pat responded initially with clarity and a clear sense of what we needed along with options for working together We got 5 private sessions with and a bunch of group sessions for once our dog was ready for it. Throughout the entire training process, Pat was incredibly helpful and had a guiding voice that helped Gator but also us on how to be the best pet parents! We're still working with Pat and probably will be for some time and the best praise I could give him is that our dog is in love with him and always so excited to see him.

Due to several errors by my past, long time vet services, I decided to move on. It seemed kinda…read morehopeless as so many now are a different style than what I enjoyed throughout a long life. "Old fogey", I was beginning to think. There's hope! I just had my first appointment with my two dogs -- a full on 80 lb. Rhodesian Ridgeback and a mutt half her size. I didn't have to wait weeks for an appointment, either. Just walking in the waiting room felt different. The staff so polite. The system well set up. Nobody waiting long periods just to pay the bill! Clients helping me with the door, my hands busy with leash and cane. The examination room was spotless. Various staff of different specialities were universally patient, precise, willing to listen, had good questions and gentle with both dogs. Approached each slowly enough to become a friend, establishing trust. Good eye contact. Not a single fault among any, including the Vet herself. I see that there are complaints regarding tests and charges. My former vet used the same amounts so I suspect the big jump is universal and has to do with updated science. Likely the outside lab that does the tests is in control of those prices but for markup. My former service providers were definitely odd about my refusing the second round of repeated tests for a condition that is incurable "just to see" rather than renew a prescription from their own service given a little over a month ago that worked perfectly. They then handled my cancer ridden dog roughly twice -- the second time staring directly at me. Of course, this brought on more lesions within hours with this histamine-oriented cancer. But I digress. This new vet does not deserve the distrust I see in the comments. You know, we always learn more about the critic than about the topic. Resistance to antibiotics is a multi species danger that has increased tremendously in the past several decades. Confirmation is a major way to guard all mammals and other species from antibiotics becoming entirely ineffective for all of us. Over the counter antibiotics contribute too. If there isn't a regulation already for testing, there should be. In the mean time, my new vet has prescribed what is likely ok -- but must be sure -- antibiotic until the test results come through. Since urinary tract infections are dangerous for the elderly (again, humans and other mammals alike are at increased risk) this is the professional, medically sound approach. Lastly, I'll remark on the follow up email and phone call. So impressive. Making sure (since the email asked for a response) that I had received it (such a polite way to put it), a phone message was recorded during a meeting I was attending. I read the original email and returned the call. Everything is settled, a prescription is filled and awaiting pickup. That's real care for the dog involved and an efficient, reasonable system. So maybe I'm not an old fogey in this area after all. Thought myself spoiled as the childhood vet was head of Ohio State University Vet school in Columbus. There are still vets who are patient, professional, honest and who have good bedside manner... Yay!

Kind staff, but a frustrating and disorganized urgent care experience…read more Our visit took about 1.5 hours. Even though we completed intake over the phone, we were asked to fill out the same information again on paper, and we weren't seen until ~15 minutes after our scheduled time. We also spent a long time waiting due to a lepto test. We were initially told results could take up to 30 minutes and that the assistant would check with Dr. Holliday to see if we could leave and come back. About 20 minutes later, we were told we only needed to wait 10-15 minutes total--by then, we had already waited most of that time unnecessarily. Follow-up was the most frustrating part. The front desk was responsive through the online portal, but not helpful--they repeatedly said they would "leave a note for the doctor" or were "waiting for the doctor to finalize their notes." We later found out test results were available on Tuesday but weren't released to us until Thursday. For an urgent care visit, this delay felt unacceptable. We requested SOAP notes and lab results on Monday for insurance purposes and had to follow up multiple times to get documentation that should have been readily available. The medical care itself seemed thorough, but the administrative side was lacking. Given the cost (urgent care exam alone was $147), I expected a more efficient and timely process. Overall: kind staff, but poor follow-through and delayed communication. For urgent care, I expected a much greater sense of urgency.

Our dog, Maggie (2yrs - Cockapoo), is coming home tomorrow after a 2 week board and train and I…read morecouldn't wait until then to write a review for Bryan. Bit of background: Maggie has done 12 weekly group training sessions with another trainer and is generally well-behaved. However, she doesn't read the social signals from other dogs well (ex: when they want to be left alone), tends to jump on everyone at all times, doesn't respond to commands unless there's a treat involved, and lacks confidence. What I enjoyed about the program is that it includes several in person training sessions during the B&T. We got to see Maggie's progress as time went on and most importantly, we were trained on their behavior psychology and how to become the leaders of our pack. I will say I was nervous about implenting the ecollar but Bryan has demonstrated that it is a safe and effective training tool-- I got to see it used as a tool for correction that Maggie actually responded well to. Maggie is coming home tomorrow and hand-off includes an in-home training sessions to ensure her progress doesn't regress which I appreciate. From what I've seen, Maggie has become more confident, responds to recalls in distracting places (no treats involved), learned to self-soothe, and plays/greets other dogs/people with manners. Truly the best investment I've made in my dog and I'd highly recommend Mutt and Tumble to all dog parents!

I worked with Bryan to help my doodle, Ruby, with selective reactivity. Ruby has always been very…read moresweet and highly obedient -- I've done a lot of positive reinforcement training with her -- but when it came to reactivity, that approach wasn't working. If anything, it sometimes amped her up more. Importantly, she wasn't reactive across the board. She was totally fine on dog walks and at parks. The issues showed up when she was on leash passing dogs, when she felt territorial, and especially with dogs or animals on TV -- she would charge the screen. It felt unpredictable and like it was getting worse, not better. I was nervous about changing approaches because I'd had a bad experience with board-and-train in the past, but I knew I needed to rethink how I was helping her. We started with several in-person sessions so I could fully understand and feel comfortable with the training philosophy and how e-collar training would be introduced. That foundation made a big difference for me. After that, Ruby did a three-week board and train. When she came home, there was a noticeable shift. A few weeks later, while I was out of town over the holidays, I had her go back for an additional week, which also went really well. After the board-and-train, Bryan also did a lesson with my parents in the East Bay, who are Ruby's primary caretakers when I'm out of town. That follow-through meant a lot -- making sure everyone was aligned created real consistency for her. The results have honestly been transformative. She still has occasional moments (as all dogs do), and I keep the e-collar on her to reinforce boundaries, but the trajectory has completely changed. For example, she now sees dogs on TV and doesn't react -- even without the collar on. She sat through the entire Super Bowl, ads and all, without charging the screen, which felt like a major milestone. I can now take her to cafés, and for the first time, I genuinely believe one day I'll be able to bring her to work. Instead of her reactivity escalating, it feels like we've unlocked a new, calmer path forward. The only area for improvement would be communication during the board-and-train portion. I'm used to receiving frequent photos and videos when my dog is away, and updates were more limited -- typically one photo or video per day when I prompted, usually at the dog park. I would have loved more visibility into what her training days looked like, especially footage of the specific reactivity work (like TV desensitization). Overall, I'm incredibly grateful. Ruby is still her sweet self, but with clearer boundaries and far more confidence. That step change has made a huge difference for both of us.

I have brought my dog to Happy Hound for over twelve years, after we tried another doggie day care…read more The staff at Happy Hound knows and cares about all the dogs, they have a thoughtful system for placing every dog in the appropriate group based on the dogs' energy level and temperament (mine is cranky with other dogs and wary of people), and the staff (all great) really understand how to accommodate different dogs -- no matter the size, breed or personality. For years my dog was there five days a week as I commuted into the City, and I always knew she was safe and happy there. Really the best facility for boarding dogs. M.A.B.

Update following the owner (Suzanne)'s response:…read more I appreciate the business taking the time to respond. I want to clarify a few points for transparency and for prospective customers considering Happy Hound. My concern was never the existence of a first-day assessment fee, but the value delivered. I have used dog daycares across NYC, Chicago, LA, and San Francisco and have never encountered one that charges more than a standard daycare day for a first-day evaluation. In many cases, the first day is complimentary. That context shaped my expectations going in. When I called to book, the 3:00pm time slot was the only option presented to me by Happy Hound. At no point during booking--or after the tour--was it communicated that the daycare credit would apply the same way regardless of whether my dog attended for a full day or only a couple of hours. Without that clarity, it is entirely reasonable for a new customer to assume that paying for a full day would result in receiving a full day of care. That is where the communication breakdown occurred. I am not disputing the sequence of events shared in the owner's reply. My concern is with the policy itself--specifically, requiring payment for a full day of daycare while not delivering a full day of service when scheduling limitations come from the business. The outcome was that I paid for care my dog did not receive. A prorated refund for the unused portion of that day would have been a reasonable, customer-oriented resolution. Sharing this simply so other prospective customers understand how the onboarding process and policies work in practice.