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    Brian Empey Physiotherapy

    5.0 (2 reviews)
    Closed 8:00 am - 1:00 pm
    Updated 3 weeks ago

    Services - Brian Empey Physiotherapy

    Physical therapy

    Therapeutic massage

    Brian Empey Physiotherapy Photos

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    7 years ago

    Clinic is amazing. All the therapists are great. I loved the massage I received. Front desk staff are very helpful

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    12 years ago

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    Martin Cole Podiatric

    Martin Cole Podiatric

    1.0(1 review)
    2.8 km

    Giving him one star because there is not a lower rating. If you need a podiatrist, find a different…read moreone. My son and I both need special arc support for our feet, which is why I came to him. He is rude to the extreme! We had two appointments and never coming back! If you have the time to read through I'll explain why. The first appointment was short. He saw our feet and gave us insoles and I was paying in under 10 minutes all together. Even though it was short, my son got upset because the doctor kept repeating the same joke, implying my son was a baby. My son tried to tell the doctor he didn't like it and telling him to stop but he continued. After we left, my son was annoyed, with reason, because the dr was rude. I tried to assure him that maybe the dr was trying to be friendly and maybe give him another chance next time. Benefit of the doubt. Second appointment was way worse. He greeted my son with the same rude comments about him being a baby. My son just rolled his eyes and did not speak to him. These days, most schools ask for inside and outside shoes. When I asked him for more than one insole pair he said my son could just change them. I know his routine at school, some days he needs to change shoes four times a day and he would be missing on activities because he is taking an extra time changing the insoles of his shoes four times a day! I told the doctor my son definitely needed more than one. He immediately replied in a very rude tone "I guess you are rich then! Do you have too much money?!" Several times. Because of his age, I tried to be patient and ignored it. I explained my son's routine in detail - which I shouldn't have had to do - until he said "Fine! I'll see if I can get you another pair" Then, when it got to me, I had to have mine changed because they weren't working. He immediately suggested custom ones. The most expensive kind that require a cast. I asked if I could have more than one pair out of the same cast. He said "Sure, how many would you like?" "Three", I said. "Yes, we can make that." I phoned my husband to let him know about the expense. A two minute polite conversation. "Hunny, the dr saya this procedure costs around $500. Is that ok?" "Yup, most is covered by insurance" "Can they make more than one?" "Yes, I checked." "Ok." He proceed to do the cast. After he came back I double checked that I could have the three pairs and he said, one more time. "Wow! You must be really rich! Sure! I can charge you $500 for each since you have so much money! No, you only get one! Now come on! This is my drinking time and you are taking too long!" (Appointment had lasted 25 minutes up to that moment) And he stormed out of the room to talk to his assistant. The office is small and he was talking very loudly telling her "She is just trying to make this hard for me! Charge her more! She was even fighting with her husband about money in my office!" The worse customer service I have EVER had.

    From the owner: If you suffer from chronic back and neck problems, see our podiatrics at Dr. Martin Cole Podiatric…read moreCorp in Victoria. Our dedicated team offers treatment solutions to address your aches and pains cause by sports injuries or other types of accidents. Call the office today to book a meeting and speak with one of our doctors.

    Brian Empey Physiotherapy - physicaltherapy - Updated May 2026

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