It's difficult to collect all of my thoughts on how much Brian helped us through the process of buying our first home. We came into the experience worried, overwhelmed, and completely disoriented, but Brian steadied us, pointed us in the right direction, and ultimately clinched the deal for us on an incredible home.
There are two outstanding features of working with Brian. The first is that he is a fantastic advocate. He took the time up-front to truly understand what we were looking for - even when we didn't know it ourselves. We visited a variety of homes quickly and early and really discussed the positives and negatives of each. It became clear that he had been paying attention because as we started earnestly considering options, he was just as quick (if not quicker) than us to identify where a home would or wouldn't work for us as we visited them. His points were insightful, forthright, and always in our best interest. He genuinely and obviously was looking out for us.
The second outstanding thing about Brian is that he is a bulldog when representing you in negotiations. The home that we found and fell in love with was, of course, a hot property that caught the eye of a large number of people. Ours was a standard mortgage-backed offer in a sea of probably 10 offers, some of which were all-cash. I honestly didn't think that we had a chance; we only went forward with making an offer in the first place because we knew that we'd regret not trying. When the first offer the seller accepted fell through, though, Brian was on his game and convinced the seller that, as they'd just experienced, an all-cash offer was not as much of a guarantee as it seemed, and that it was better to go with the offer from the people who were clearly working to be both up-front and professional. He talked them past demands on removing contingencies. He talked them into giving us a little more time for inspections. He kept everyone calm and on the same page. He did all of that without us needing to come up with any more money or take any scary risks. I don't think my description here does it justice, but Brian really got in and fought for our case and ultimately made it work, despite there being nothing on paper that would make our offer stand out.
Since we bought the home, Brian has followed up a few time to make sure that everything has worked out. We had a couple of home warranty claims and he was surprisingly able to find time to help us through them.
Honestly, I think the secret is that he just cares, as a person. Pair that with his skills and professional experience, and what you get is a really great experience. Brian really is the best. read more