I haven't had hair love like this in so long. I took the plunge and finally visited a salon after a 7 year hiatus. I made my appointment for a Saturday and slept in past my alarm... great first impression. I was late and so nervous to meet with my new stylist, Michelle. She looked past my tardiness and listened to my every concern. I'm thinking I may have found "the one" for my hair. After we spoke about what I wanted, the first question she asked is "what's your budget?". I was taken aback by the question because it was so thoughtful and real of her to ask. I knew what I could afford and she was willing to work within my budget. She was easy to get along with; the conversation didn't feel forced or routine. It was natural. The salon itself is beautiful. It's clean with high industrial type ceilings. The walls aren't cluttered and the shelving tastefully displays their products in a non-in-your-face kind of way. The end result made my eyes tear up! I haven't felt proud of my hair in a really long time. It would usually take 3-4 weeks after a salon trip that I'd finally start to like my hair again. The colour would be washing out, the cut slowing growing into something less blunt and choppy. This time, I left the salon SO HAPPY. I don't want my hair to grow out or the colour to fade. I absolutely adore everything Michelle did to make me love my locks again. Seriously 10/10. Not once did I feel like she was trying to sell her products or line to me, not once did I feel ripped off or overcharged. Above all of this, Michelle took the time to answer all my questions and really explain to me how I can style my hair on a day to day basis. She walked me through blow drying, curling and product application. I now feel confident and excited to try new things. Looking forward to my next visit already! read more

I have been going to Jennifer Roy for close to 10 years. That alone speaks volumes. I am VERY particular about my hair, in particular, my colour, and Jen is the BEST there is when it comes to colour. When Jen opened BD North I was thrilled as her talent as a stylist, colourist and teacher could now be translated to a whole team. BD North is a rare salon where customer service and education are a top priority. Jen will always be my #1 stylist but her team is so incredibly talented if she can't fit me in I would happily go to any one of them. My most recent appointment was Wednesday, November 1st, 2017 when I went in for the big CHOP. It is something Jen and I have been talking about and planning for the last year. My hair went from close to my bum to just past my shoulders and turned out better than I could have hoped. That is the kind of service and talent you get when you go to BD North. read more