Disgraceful!!! Poor quality work poor communication disrespectful manager!…read more I will not go there ever again! They have NO interest in looking after their clients!

Something similar happened to me with Ivors. I rang and found the staff friendly and informative, I…read morewas looking for a Stile chainsaw and was quoted 670 euro but said he would give it to me for 650. 20 euro off I thought and the guys dont even know them, how nice. But then I rang around and found a place in Gort which was selling the SAME saw for 520 euro!!!!!! After also buying the usual bits and pieces, oil, jerry can, etc the total came to 570 euro. So I really cant see why Ivors feel that they can over charge by so much, had I bought the saw and bits and pieces from Ivors I would imagine the final price would be around 700 euro!!!! Lads there is a recession on at the moment, stop trying to rip us off.

On 28 april 2011 I purchased a new chainsaw from Ivors in Shantalla in Galway. Unfortunately as I…read morebelieved this was a reputable dealer I didn't really shop around beforehand. The cost of the chainsaw was €370 (down from €390!). On returning home I was informed by a friend that he had purchased the chainsaw in question (Proplus 20'') very recently for somewhere in the region of €200. I didn't believe him 'til I checked around. The exact same chainsaw is available from one outlet in Cork for €194 and was advertised in Heiton Buckley on 17 May for €169. I should also mention that I received the chainsaw without a box, instructions or the extra tools and safety equipment which should come with it. I contacted Ivors and after numerous efforts finally got to speak to the owner. He was both arrogant and dismissive - he shouted at me that I was paying for the spare parts which he keeps in stock as he was the sole dealer and he had other customers to deal with, bye bye. Of course I since discovered that most dealers carry spare parts. A case of buyer beware I suppose!

This company takes the award for the worst customer service and follow up i have received in 30…read moreyears. After submitting a scooter the first time for some minor repairs and service when i collected later that day they informed me they had forgotten to do the service. Perhaps i should have learnt a lesson but needing some more repairs and exhaust replacement i put it in again. About a week i was advised. 1 week passed no exhaust. 2 weeks. Several phone calls from me. Estimated 120 euro plus about 50 on top. Six weeks later and after hearing excuse after excuse. Had to come from uk. Then dublin. Dependent on courier. Couldnt guarantee when courier would load. Sob story about wrong exhaust ordered. Asked for call back for updates but no phone calls ever made to me. I had to call every time. Seven times at least. Totally unacceptable. Spoke with owner Ivor. No help or courtesy. Main lady on phone explained she was sick for several weeks. Nobody else could do her job. I explained its not too hard for SOMEBODY to pick up phone. I should have been wary when i heard a jet ski had been kept with no repair for nearly six months. Final result. After demanding scooter to be repaired or removed by 5 pm later that day. Scooter was delivered next day. Work was completed at a cost of 320 euro. Exhaust is noisy - in fairness maybe its my older 04 model. However - let the buyer beware. Sorry Ivors. Your service sucks and i will be removing the ivor new licence plate you kindly put on the bike. Moto pit stop Ranelagh. You have always set a professional standard and excellence. Use others at your peril and great inconvienence.