very happy with Middletown Animal Hospital Everyone was friendly and the Vet is the best. Honest…read moreand caring. I highly recommend and will definitely return. Thank you for all you do.

If you have a dog with cropped ears that need attention, I wouldn't recommend this place. My dog…read moredeveloped an ear hematoma. The vet drained it, it refilled. They drained it again, and it refilled again. Now his ear is huge, so I go back, only to be told they couldn't get him in until July 13, TWO WEEKS away. I ended up ordering the same butterfly needles they used the past 2 times from Amazon. A pack of 50 cost $27. I should have gone straight to Midgarden. They charge $38 for propofol and $200 for the surgery, which includes cephalexin and trazodone. I'm in over $100 these past 2 visits and his ear is still filled with fluid.

The staff is incompetent! I have called 2 times about a couple issues about my pets and no call…read moreback. This most recent call was on 9/3/24 about getting flea medicine for my 4 dogs and the employee who's name is Rachel said she could schedule to get my dogs in on 9/13/24! My dogs have fleas all I need is medicine! She said she'd call me back and never did. I was warned when I moved here to NOT use them but, I gave them a try. They are just incompetent to say the least. DO NOT USE THIS VET

This is the very best care for your pets at a surprisingly affordable cost. Dr. Combs was so…read moreattentive, intelligent, and kind. My little pug, Stitch, was treated like royalty. All of the staff were so friendly and the receptionist even went the extra mile to coordinate the next three follow up appointments with Dr. Combs given my busy schedule. I'd give 6 stars if I could; fantastic place to take your four-legged family!

I've had a good experience with Dr Chip, and he took good care of my dog but I had a horrible…read moreexperience with Dr Hiegel. Dr Hiegel didn't offer any real knowledge, for even the most basic questions. I asked her about dog food and she said she doesn't know what kinds are out there. She barely touched my dog and didn't seem to want to spend the time on the exam. I saw what seemed to be a daycare dog standing out in the rain the whole time I was there (it didn't look like it was enjoying it). The entryway is crowded and the front area staff never seem very interested in helping anyone. Everyone is nice, I just think this vet is very overpriced for mediocre care and lack of true engagement from the staff.

This has been the best vet I have ever used. I started taking my dogs here after sky high prices at…read moretrying other places. The thing I love about this business is they don't try to do a bunch of things to drive up costs. For example when my one dog couldn't walk instead of trying to do xrays, etc they put her on a steroid and pain pill to see if that helped first. It did! A very similar situation happened with my French Bulldog recently. They are very good about trying to see if other options work first before doing things that will cost an arm and a leg. I can't recommend them enough!

We've been going here for years with our past and present labradors. Luckily, we've only had to…read moretake them in for a couple sick appointments over years, other than that it's just been their yearly check ups. This was our first emergency. When we have had to call for illnesses, etc...it always seems to be the same woman that answers the phone. She is the reason we have decided to leave. Our labrador recently had a bowel obstruction. He suddenly began vomiting large amounts of poop one Thursday evening. I called the vet first thing in the morning at 8 AM, when they were supposed to be open. No one answered until 8:20 AM. The receptionist sounded like I had woken her up and very put out that I was bothering her. I explained that the dog was vomiting poop, would not eat a single bite, would not drink, hadn't pooped that day and didn't really want to get up at all. She said the doctors weren't in yet and she would call me back. At 8:45 AM I got a call back. She offered an appointment at noon, but I felt he could not wait until noon and asked if I should just take him to an emergency vet somewhere? I felt I had to plead my case as to why it was an emergency that he be seen right away. I told her I was concerned he had a bowel obstruction. The receptionist finally, after going back-and-forth with the doctors, begrudgingly agreed to let us bring him in. After that, the entire visit was stressful because we felt like we had forced them to see him. He did have a bowel obstruction and had to have surgery. We were happy with the physicians and their interactions with us and his treatment. He seemed like he had recovered well until he began having the same exact symptoms two weeks later. I called and it was the same receptionist Who answered. Speaking like I woke her up and she's annoyed that I am trying to make an appointment. She does not seem to care about animals at all. When asking questions she has to put you on hold and ask the doctor, which is fine, but I have a hard time believing that the doctor knew that he was vomiting poop again after having bowel surgery for an obstruction, and was not concerned. During this particular conversation, I explained that he had just had surgery two weeks ago and was having the same exact symptoms as before. I asked if it was OK if I gave him some nausea medicine or if they recommended I didn't? She said the doctor said I could give him the nausea medicine but if he puked again to bring him back in. That was at 3 o'clock. I gave him the nausea medicine and he vomited immediately after so I called back and told the receptionist what had happened. At this point it was 3:40 so the receptionist didn't offer for me to bring him in because they close at 4. I asked if the doctor knew that he was vomiting poop? And she said "yes, I told them last time you called." I asked if they were concerned that he could have a twisted bowel after the surgery he had and she said "no, that hardly ever happens in dogs, but I'm no doctor." I don't know about dogs, but in humans a twisted or obstructed bowel can be life threatening. I said, "if he continues to vomit like this throughout the night should I just come first thing in the morning? And she said she had an opening at 11." So if anything surgical needs to be done, he would have to go to a different vet because they close at noon. Because of this one receptionist, we decided to start going to a different veterinarian. I don't wanna have to feel like I have to plead my case as to why my dog needs to be seen, especially when I know that it's an emergency. It is very disappointing because we like the doctors. I actually felt guilty like we had forced them to see our dog. And he probably would be dead if I hadn't. luckily This is the only time we've had an emergency. But the few times I have had to have them seen for illness over the years. It's often been the same receptionist and it's just not worth the stress when we can easily go somewhere else

I have taken all my pets to Dr Burke ever since she took over the current location. Everyone is…read morealways very nice and helpful.

we have taken all 3 of our beloved furry babies here and over all we have been very pleased. They…read moretook care of them and the time we were traveling and were across the country .. they were very understanding. They gave the med's even though my mom wasn't able to bring her in which was so amazing. Putting the dogs comfort first. we brought here in immediately when we returned back. years later it was time to say goodbye to our baby . She had been paralyzed for years and was suffering. They made it that hard heart breaking day as easy as it could be. They sent us a thoughtful card and wild flowers to plant as a remembrance. the only thing i don't like about this place is since covid you can't come in with your pet. When it's saying goodbye to your pet visit of course they let you come in. They have you come in the side door.

We've been coming here for years. The folks are nice. They treat our dog like she's their own. As…read moreof past year, we have been here a number of times due to our dog is getting kind of elderly and has been having some spine issues. Back when we could go in to the building, the place was always tidy, the rooms were painted welcoming colors and the staff was always friendly to our pet, and us and that's how it should be. They are here to help them deal with whatever and explain to us what might be going on. Commend them on this. Now we pull in, if they don't come out immediately, we just call the number, give them our dogs name and the spot # we are parked at. It's a little odd but it is what it is. Hopefully this virus thing will be over soon and we can get back to normal.

They are the best! Can't say enough good things about Mike, Jim, Paula, April, Stacey.read more

no I do not like or would recommend. u never know what the price is gonna be. or if what's getting…read morefixed is what the problem is

I was very disappointed in my "non experience". I couldn't even get an appt. I had taken dogs to…read morethis vet multiple times over the years, several years ago but they claimed I wasn't in their system so it became a problem. They acted like they were too busy or not willing to see my dog because I didn't have records available (dog was rescued from someone who couldn't keep her). I was really shocked and upset with the treatment. No one likes to feel they are being a problem when they just want to help a pet. Didn't seem to fit the personality of a true Miamisburg Viking. Shame on them.

I'm sorry, you just won't find a vet, or vet techs that show your animals the amount of love, you…read moredo, when they're in their care! They are truly awesome. If I said Dr White was the only doctor to handle Cisco, it wouldn't mean much to anyone...except those that knew him!! LOL

We moved here very recently & didn't have a vet yet. We don't even have doctors for ourselves yet…read more But my senior cat needed help right away, and this place took us in at the last minute & took care of my Salem. And found a serious underlying problem that could have been life-threatening if left untreated. I'll never bring her anywhere else. Forever grateful to Dr Moore and her staff. HIGHLY RECOMMEND.

Dr Moore and Dr Ashley are simply amazing!!! They got beyond what you could ask for in vets!! My…read morepets are loved on and the techs and vets know who they are when we come in. (Maybe that's due to the frequency lol) but honestly. I have 2 very anxious dogs. So much so I've had to try various vets to try and find one they dont have to be drugged just to go. Moore vet is the place! They got excited to get in the car now to go. It isn't because they are given treats, its because they are handled with love and care. The vets take time to listen. I had an Incident where i had to take one dog to medvet emergency and the next day the same issue with my other dog during office hours where Moore could see them. They got far better care for a lot cheaper at Moore than at medvet! I'd recommend them 10 fold!!

I cannot say enough great things about Monroe Family Pet Hospital and, in particular, Dr. Jason…read more From the moment you walk through the door, it's clear that this isn't just a veterinary clinic, it's a place filled with people who genuinely care about your pets and the families who love them. The entire staff is welcoming, professional, compassionate, and always willing to take the time to answer questions and make you feel comfortable. Dr. Jason is simply outstanding. He combines an incredible depth of knowledge with a level of compassion and bedside manner that is rare to find. He takes the time to thoroughly explain diagnoses, treatment options, and recommendations in a way that is easy to understand, never making you feel rushed or pressured. What stands out most is how much he truly cares. It's obvious that every decision he makes is driven by what's best for the animal. Whether it's a routine checkup, a more complicated medical issue, or simply helping nervous pet owners feel at ease, Dr. Jason consistently goes above and beyond. He treats every pet as if it were his own and every client with kindness and respect. As pet owners, our animals are family, and finding a veterinarian you can trust completely is priceless. Monroe Family Pet Hospital has earned that trust time and time again. If you're looking for a veterinary team that is knowledgeable, compassionate, responsive, and genuinely invested in the health and well-being of your pets, look no further. Thank you, Dr. Jason and the entire Monroe Family Pet Hospital team, for all that you do. Our family is incredibly grateful for the care you've provided, and we wouldn't trust our pets with anyone else. Highly recommended!

If your not rich or have have ALOT money to spend at that moment they let your babies DIE.they did…read moremine

Always very thoughtful of my fur babies. I respect her for not doing unneeded expensive procedures…read moreon my babies.

Thank you, Dr. Robyn, for your kind and compassionate caring for our old shepherd mix, Otis…read more Before, during and especially end-of-life experience was outstanding. All staff was very understanding and went out of their way to answer any questions and advise us. Along the same lines, we never felt that we were being 'sold' extra unnecessary expensive treatment that we are quite sure we would have through our old vet. We drove 40 minutes each way for every appointment and need our dog had and passed many other vets along the way, Well worth the trip. When we get our next dog, we'll be back!