I was heading down to Miami for vacation and booked Miami On The Water through the Capital One…read moreportal using my Venture X. The experience was advertised as three hours with unlimited food and drinks, so I figured, why not?
Parking was pretty easy. I parked at Bayside Marketplace and walked over from there.
Let's start with the GOOD because the boat crew was easily the highlight of the experience. Everyone was super friendly, laid-back, accommodating, and entertaining throughout the entire trip. They really worked to get everyone to loosen up, mingle, and have a good time. By the end, people were definitely enjoying themselves!
They also delivered on the "unlimited" part. There was plenty of food and drinks available throughout the trip, so you could absolutely get your fill.
Now for the areas that could use some work.
Check-in was pretty disorganized. It wasn't clear where we were supposed to wait, who we needed to speak with, or exactly how the check-in process worked. A little more organization and signage would make a BIG difference.
The drinks were also extremely watered down. I know we're on a boat, but I didn't expect the cocktails to contain this much additional ocean. I could barely taste any alcohol.
Seating was another issue. There simply wasn't enough for the number of people booked, so there were plenty of times when I was standing around. I understand the experience is designed for people to mingle, dance, and hang out, but having more places to sit would definitely improve the three-hour experience.
Finally, the food was pretty limited and basic. We had wings, hot dogs, and chips, and the quality of the wings in particular wasn't great. When something is advertised as unlimited food, I wasn't expecting fine dining, but a little more variety and quality would go a long way.
Despite those issues, I DID have fun, and a huge part of that was because of the crew. They really made the experience enjoyable.
Would I book Miami On The Water again? Maybe. With a smoother check-in process, better drinks, improved food, and more seating, this could easily be a much better experience. But that crew? They were awesome!