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    Breakthrough Rejuvenation

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

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    7 months ago

    Attentive, friendly, team-oriented staff; highly knowledgeable professionals in hormone therapy.

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    SSM Health Medical Group - Patient room

    SSM Health Medical Group

    1.0(2 reviews)
    4.9 mi

    An amazing nursing staff but that's not enough. In two appointments he was a combined 1.5 hours…read morelate. The nurse did 99% of the appointment independent, I saw him for about 30 seconds. Left after he was an hour late to the 2nd appointment. They also sent in the wrong supplies so I didn't get correct wound care products sent home. Dr. La Cruz was not accessible in the my chart app or phone, he's letting nurses run his clinic.

    After years of being a patient of Dr. Ganz I am no longer. I called in on Monday 3/17/25 to get an…read moreUS and was told they would get with my provider. Tuesday nothing and spoke to the manager Tanya. By Thursday 3/20/25 at 3PM I still had not heard anything and called the office and was told they still hadn't received communication from the provider. I was told I would hear something by the end of the day. I just took off work and made an appointment for 3/21/25 after my US they cancelled my appointment with Dr. Ganz due to a delivery which I understand. I called today 3/25/25 and again spoke to Tanya about my concerns. Tanya blamed Dr. Ganz and refused to allow me to transfer care. Tanya then said since they can't meet my need they will terminate me as a patient and she will no longer allow me to schedule with their office and said she was ending the call since she would no longer be assisting me. I wasn't yelling or raising my voice. I had legitimate concerns and instead of trying to resolve it I was terminated as a patient? Tanya refused to fill out an OFI report which is an Opportunity for Improvement report against a situation. Tanya then refused to get me to her manager.

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    McGregor Veronica MD

    McGregor Veronica MD

    1.0(2 reviews)
    12.4 mi

    Dr Mcgregor is very condescending. Has no patience. I was newly diagnosed. I would send my mercy…read moremessages because your could never get through the office without leaving a vm. Her response would be " Not related ". Another response. " Jennifer please we have discussed this." Or she wouldn't respond. She has mentioned 2 times to me about second opinion because I wasn't understanding my diagnosis. I am a Mercy Co worker she should know better to treat her patients this way. The office staff is very nice. Just can't deal with Dr Mcgregor's Arrogant titled self.

    Hospital testing found 3 nodules in my thyroid, My primary care doctor referred me to Dr…read more McGregor's office for follow up and possible biopsy. My doctors office told me to be seen asap. The Staff at McGregors office said they could get me an appt. in 7 months. They didn't read my findings and I explained to them that I have a very bad family history of cancer and my brother was diagnosed with some cancer and died in 5 months, so I can't wait 7 months to find out if mine is cancer. They said they would talk to the doctor and get back to me. Nobody called back until I called again and left another detailed message on the answering system, with all of the information. A week later I still have no appointment and was talked to very rudely by Destiny at McGregors office. I asked her if they had told the doctor about the nodules and the cancer in my Father, Brother, Sister, Cousin, Uncles, Grandfather. I also shared that our family was asked to be in a study at SLUH, due to all of the cancers and deaths of my immediate family. We have missing 53 something and mutations. When people are scared they could have cancer, you should not make statements like do you want the appointment or not, and I am not going back and forth with you maam. Completely unacceptable, insensitive treatment of a scared patient. If you can't be compassionate with the patients you deal with daily, especially ones with high cancer risks who have test results of a negative nature, then you need to be fired.

    Breakthrough Rejuvenation - weightlosscenters - Updated May 2026

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