I decided to leave 3 stars because the staff were very kind. But, honestly, I feel as though these…read moreUrgent Care Centers are a mere money grab. I went in for ear wax removal (both ears). They were able to get about half of the ear wax out using the spray bottle method? Then they kind of gave up because they said the wax was impacted and I was told to just throw cap fulls of hydrogen peroxide in my ears. I left and immediately made an appointment with an Ear Nose and Throat Specialist. They were able to see me the next day and completely cleared both of my ears of ALL the wax, using a suction tool. I will never again go to any urgent care center. I now have to pay TWICE for the same service. I am just going directly to Dr's offices or the ER from now on.

Was sent here by the btistol urgent care to get xrays. I got here at 130, they tell me the…read moretechnician doesn't come in till 2pm now it's almost 3pm and I'm still sitting here. They said the technician is running late! Not sure how long I'm gonna be here waiting. I should've gone to the one down the street, but who knew.​

I came to Grove Hill to see Dr. Katarzyna Wadolowski when I got some crazy poison ivy, and the…read moreentire process was perfect. Everyone in the office was super nice, especially Dr. Wadolowski, it was pretty easy to make an appointment, and my poison ivy retreated.

I moved here from out of state13 years ago and needed to find a PCP for my insurance. I called Dr…read more Holmes' office because it was local to our new home. I figured I could switch if I didn't like her once we were settled in, but I was pleasantly surprised. I liked her a lot! I have always hated going to doctors and would put it off as long as possible, but Dr. Holmes made me feel totally comfortable. She is very personable and spends time with each patient without rushing. She takes the time to answer any questions you might have, and I never feel rushed. She explains everything in easy-to-understand terminology, without talking down to you like you're a child. She is very knowledgeable in all fields and explains the options and tells you what she thinks is the best option for you, without "telling you" what you "have to do". I really like her ... and that is saying a lot, coming from a lifelong "doctor hater"! LOL!

I've never met a more arrogant "professional". I accompanied my late mom to Holmes's office on…read moremany occasions. I found it amazing how the doctor would never even look my mom (or me) in the eye. She seemed too busy to care, and ANYTIME my mom had an issue and called the office, Holmes's canned response was "GO TO THE E.R.". I also found it interesting that she has no "rights" at the Hospital of Central Connecticut. I mean, what's up with that?

Very professional and super nice. In and out. Also very clean. Called in prescriptions within 30…read moreminutes. I would recommend.

Everyone was professional, helpful and friendly. I was seen quickly, and was impressed with how…read morethorough the APRN was. DOCS in Southington is my preferred walk-in.