The therapist was very good, professional and had a great bedside manner…read more However, the arrogance, rudeness and lack of respect for me as a patient and lack of regard for my payments and the unaccounted for charges and what appeared to be a lack of a regular cleaning procedure was unwarranted. I was over charged repeatedly with the warning that it would take 4-6 weeks to process the refunds. For several weeks the clerk refused to check and see what my actual co-pay was- when she finally relented, she seemed embarrassed to find that it was only 3.00, and against my better judgment, I decided to continue with my treatment there. I had started at their other location, loved my therapist- then one day she was gone and I was handed off between different assistants each time, that didn't even take the time to find out what I was suffering from before they put me on equipment that would have further damaged my condition. I had a serious car accident and was barely walking on my own, having recently graduated from a wheel chair, to a walker and was afraid of falling as we were required to share much of the equipment at the same time. It was suggested that I might do better at their smaller location. I really liked the therapist as well, at the new location, it was much smaller, and didn't feel as much like a "factory " for lack of a better word. The therapist took his time a gradually worked me up to more intense workouts. On my very first visit though, and subsequent visits, the clerk would take my credit card ( they are not permitted to take cash) and hold it on the other side of her desk until I had signed the receipt, instead of handing the credit card and drivers license back right away. We are talking about a 3.00 charge. They weren't going to treat me until it was paid, so I'm not sure where the concern was, but the lack of trust of their patients, from the very beginning, was evident. I was there twice a week for many months, but was regularly charged 20-35.00 per visit for my co-pay, even though I reiterated that my co-pay was only 3.00. I was told by the very rude and caustic clerk that they were allowed to hold that much. She vacillated between being snarky, sarcastic, and actually yelling at me. I took this poor treatment from their administration for as long as I could because I believed that my therapist was doing me some good and I very much appreciated his efforts. I was in a lot of pain and it was difficult to fight. I also quietly asked them to please clean the equipment handles after each use. The patient demographics in this location are mostly elderly people who may have reduced immune systems. They couldn't seem to find the antiseptic wipes, but eventually came around, and stated wiping equipment down for me. I'm not sure it was an overall practice. Eventually they stopped cleaning the equipment after each use. I started wearing gloves when I became sick several times after my visit. I don't know if my illness was attributed to the lack of sanitation, but it didn't seem worth the risk. The clerk could barely control her contempt. Then in January, the clerk asked for a large deductible. I had already met my deductible through several other Dr visits and let her know. She seemed upset, so I paid it. Of course, we were back to deducting the 3.00 co-pay from the large hold, which conceivably could take many, many months to use up. I let it go- then caught Covid. The last outing was at PT - but it is hard to say where it came from. I finally recovered and was on my way to therapy when I received a call from the clerk. This was the last straw - we now had a misunderstanding over the appointment time. I was very careful to write the time on my calendar, and my fiancée, who could hear the conversation which was on speaker phone, also wrote it on his calendar. The clerk had called and said that I missed the appointment- that it was a half hour earlier than I had recorded. I told her that I had made the appointment through the main office as this clerk was out due to the snowstorm and the office was closed. The other clerk said that she had already checked with the clerk that made the reservation, and said that I had insisted on the earlier appointment. This is non-sensical as I had no other appointments that day and I typically like to keep appointments at the same time- less chance of missing it- why would I change just one appointment time for no reason? I sensed an ulterior motive behind this so I asked the clerk point blank, if she was trying to end the relationship? She said, with a gleeful cackle- that yes- that this would be my last warning. I then spoke to the Therapist, expressed my gratitude for his treatments and said I would find another therapist. Life is too short I really wanted to love this practice- but I believe that the corporate culture was intolerable.

This is a cautionary tale. 1. Do not believe all the 5 star reviews. Not even the Pope gets…read morenothing but 5 star reviews. Read your paperwork they get you to sign while you are ready to get therapy--I wish I had. Billing comes a month later so you do not know how much you are being charged until it is too late. Some of the other negative reviews are spot on, you wont see them on their site. I was told several times they checked my insurance and the MOST I would be charged is $35 per session; they never told me my insurance (High End) would charge $70 toward my deductible. They NEVER told me they would charge several hundred for "The Evaluation" at the beginning--a joke. Sessions were never an hour, the last one I was cut short 15 minutes because a new cllient was waiting for a eval. I did not continue with this group.

I Highly recommend Encompass in Stuart' ,Fl I have been…read morehere transported from Ambulance. The Rooms are Spacious. The Staff were All Fabulous. The Physical Therapy When I went were Spectacular. Turns out when I left I had a Bad Infection that's why I couldn't Work Out. I had issues before I went. Went right from the Hospital. I can't Rave about Encompass Physical Therapy Enough. My Stay was Amazing. Can't get any Better than this Place. Top Notch I Highly recommend Encompaass.

I highly recommend Encompass PT. I had hip surgery, and because of the care I received before and…read moreafter, my health and physical improvements have been exceptional. The front desk staff has been incredible, especially with scheduling, billing, insurance, communication, courtesy (just top-notch customer care). Everyone is extremely helpful, kind, and responsive and have gone out of their way to accommodate me. Thank you all for what you do and for giving me back my golf game! (Grateful)

I was in a Work related Accident over 26yrs & I would not see anyone else. Sophia is Kind & is One…read moreof a Few Doctors that Actually Listens to me. Even though I'm in Horrible pain 24hrs a Day She really tries everything to make my Daily living as manageable as she can. The Front Staff is also Very Friendly & has helped anyway they can if I ask.

Tatiana is fabulous as the front desk person…read more This PT site is located within the Quarterfield area of medical offices. Plenty of parking and a Pharmacy is located on the first floor.

Wouldn't recommend them aEVER again Doctor Charles Simmons if yu wanna call him that. Never looked…read moreover my mri report used me as a pin cushion then when it came time for me to make the appointment they had no idea the procedure that I needed. If that isn't a red flag to get the FUDGE out there I don't know what is. Do better Clearway no wonder why they are 3.8 stars all they are is trying to MILK your insurance money

DrFoo is a very patient and caring man . He has explained what he is doing during pain injections…read moresessions. He discusses what I might be able to anticipate, what the timeline is regarding when I might be able to feel more relief etc.

Dr. Rowe and his team are amazing!!! A BIG thank you for…read morethe care I received as his patient. He has a beautiful office and it's extremely well kept. My first day, he did a consultation. He is thorough and listen to your main concerns. He is knowledgeable and understand how to care for your concerns. He has a calming and informative demeanor. His care is welcoming and I was able to trust in his care. His front desk staff are beyond amazing! Always find a smile and conversation topic to make appointment go at ease. They are knowledgeable with insurance and base on what I've witness they provide accurate information. I was referred by my attorney due to a car accident. Even the financial process the front desk was able to provide feedback. They're prompt to every appointment and accommodating to your schedule. They take the time to get you know you and you get to know a little about them. Care: I went in due to headaches I've been experiencing on a daily basis. Neck pain, my left leg was causing me issues, and lower back pain. During my initial consult he knew the headaches were directed from my neck pain. He directed my care to the problem areas. Towards the end of my care the pain had been resolved. I could go days to weeks with no signs of headaches. (When they did arise it was due to my eye sight) I never felt he was forcing things on me and his recommendation always help with my issues. Extremely grateful for my care and receiving a wonderful experience. Thank you! Dr. Rowe's office is highly recommend!

I made an appointment with Dr. Rowe as a new patient, based on another one of his patient's…read morerecommendation, because I was having pretty bad back pain. I am normally a bit hesitant about seeing chiropractors, but decided to go for it. I was able to get an appointment the following week- they offered me several different days/times- and I completed the new patient paperwork packet found online. When I arrived, they were very friendly and organized. They processed my insurance and went over my insurance benefits with me ahead of time, which was great. Dr. Rowe was great- he spent some time examining me and explaining what was going on. After we came up with a plan, he asked me if I wanted to start treatment, and I said yes. We did some electrotherapy, stretching, and manipulation. I walked out feeling great, and he's fixed about 85-90% of the issues/pain I was having! I'm going back next week- he thought I'd need a few visits to fix it- and he gave me a few exercises to do at home in the meantime. Overall, two thumbs up!

As a klutz, I fell and broke and tore ligaments in my foot and sprained my ankle a few months back…read more Someone had told me "if you can walk on it it's not broken" so I walked on it for five weeks before going to the doctor and I learned that no, you absolutely can walk on a broken foot. Pro tip. Anyway. After two months in a boot my foot was worse than it was before (from my perspective) in that parts that didn't hurt before the boot did and of course I'd lost ALL strength and range in it. How much was from the boot and how much from the original injury hard to say. Anyway, it was at this point that my doctor recommended PT and sent me to Optimal. Hadassa took my case and she is great; over the past three months or so she's gotten the strength and range of motion in my ankle back to what it needed to be. I still have some issues with the foot that I think are deeper (pun intended) than what PT alone can resolve so I'm off to get a second opinion on that. But, I highly recommend Optimal if you need PT. I've worked mostly with Hadassa but also with Paula and Nicole, and all are excellent therapists as well as kind and caring people. What really makes Optimal stand out though is the people and the environment. I've been to probably half a dozen PT facilities over the years and as far as I can tell they've all been good at what they do, but not going to lie, it's usually boring as heck doing PT. But you won't be bored at Optimal. There is just something far more *social* about Optimal than any of the other PT places I've been, that's totally separate from the quality of the therapy (which of course is there, and is the most important thing) - but I can honestly say I never *looked forward* to going to PT before. But I've gotten to know the therapists and their assistants and even several of the other "regulars", and now that I've been released I'm going to miss hearing about everyone's adventures. I've learned it's absolutely possible to be both professional in medicine and have fun doing it, so Optimal is going to be my PT of choice next time I break myself. Which, who are we kidding, probably won't be that long since I'm a klutz.

I went to Optimal Physical Therapy in the aftermath of a severe ankle sprain. The therapists there…read moredesigned a PT regime that's absolutely enhanced my overall health and my ankle strength. The therapy setting is friendly and the staff knowledgeable and helpful. The therapists periodically reassess clients' progress adding and subtracting exercises to help clients get stronger. Best of all, smiles and laughter abound. This is a great place.

I've been going to chiropractic practitioners on and off for probably close to 20 years. I'm a…read morestrong believer in evidence-based medicine and I've been skeptical or have had limited success with chiropractic until I went to see Dr. Hands. I had been disappointed within the past few years with a (different) Bowie-based practice but gave it another shot with Precise after a strongly positive word-of-mouth recommendation. If you are in any sort of pain-- back or neck or shoulder or feet or even wrist-- please make an appointment (also easy to reschedule if necessary). Dr. Hands is very knowledgeable beyond just chiropractic manipulation-- he augments adjustments with exercises that are essentially physical therapy. If you keep up with them on your own, you will experience relief. His goal is to quickly return you to painless functionality for sports or everyday life. Dry-needling treatments have been life-changing. It's also worth mentioning that Dr. Hands is really a great guy. Pain relief is my goal and I'd take it even if it came with terrible bedside manner, so this is just a pleasant bonus. He is friendly, funny, and he always asks follow-up life questions (he must take notes but even so, it feels great to feel memorable!)

I started having lower back pain that would shoot down my right leg. It hurt so bad that sometimes…read moreI would bending my neck or knees for fear it hurting so bad I also could not stand and wash dishes for very long due because my lower left side of my back would hurt so bad. I was seeing him twice a week to get my back from stop hurting. He not only adjusted me, but also gave me exercises to do in between appointments to keep myself mobile. Within two months, I was back on track and the pain is almost completely gone.

This facility has the basic and location is great proximity to my home as well as a host of…read morerestaurants, outlet shops, Walmart Costco etc.. Staff is friendly and very helpful, will work with what works for you.. Equipment is basic nothing state of the art so it gets the job done. I've seen progress with many of their patients. Clean restrooms, tidy facilities and they disinfect everything after each patient.

Broke my foot back in June 2023. Everyone from the front desk staff to the doctors is nothing…read moreshort but amazing. The service and the treatment plan I received is unmatched.. Definitely would come back and refer more patients as well