I came back as a walk in visit to fix my temporary crown that cracked over the weekend, and this experience was much better than my initial one. I arrived around noon and Noemi helped schedule a same day appointment since the dentists were out for lunch. When I returned later, Debbie went over and showed me the documents before I signed anything, which made me feel a lot more comfortable. I also spoke with a family friend in dentistry, and they reassured me that the procedures they proposed were actually necessary, which helped ease some of my concerns. During my visit again, Dr. Gaffino explained that my pain was due to the tooth needing a bit more shaving since I couldn't feel it while numb from the other day. Once she adjusted it, the pressure and ache went away almost instantly. The whole visit was quick, efficient, and I walked out with no more pain/discomfort. Overall, I appreciated the improved bedside manner, communication, and quick and effective work this time around! This visit felt much more helpful and fair. read more

I was in the area and walked in. The front office was friendly and answered my questions. I ended up scheduling an appointment that day and was scheduled later that week. My exam went well and the staff was great. I very much recommend this dental office. I go back next week to finish what needs to be done. read more

Front office staff is friendly. Dr. H is kind and very careful in her work. I highly recommend her.

I'm pretty new here, but so far so good! Dr. Gaffino is knowledgeable, professional and is very patient. The staff are friendly. I would also like to acknowledge Salvador ( Dental Assistant ) for his professionalism and awesome personality. I feel comfortable here. Thank you everyone! read more

I went to Dr. Iyad Sood with the hopes of successful osseous surgery and bone graft replacement. In a nutshell, he surgically replaced the wrong bone graft area even though he had the teeth chart outlining which bone graft area to fix. His assistant is incompetent and not to mention, Naomi (front desk) tried to nickel and dime me for more money since I needed to come back to fix the original mistake that Dr. Sood did! Insurance was not going to cover the procedure so I had to pay out of pocket! I said no and left. I felt compelled to come back and write this review years later after I was reminded recently of my terrible experience. I'm sure there are many others who have no idea. I don't want anyone to experience what I did and waste thousands of dollars. Stay away from Dr. Iyad Sood for malpractice! He has practices around LA and OC area. read more

Amazing experience! I have such a fear of the dentist and the team here is so welcoming and friendly! They took such good care of me and making sure I felt comfortable. They truly make me look forward to each appointment! And my teeth are looking great! read more

The care given to my Mom by Dr. Gaffino and Sal was incredible. They did a phenomenal job giving my Mom her smile back with a new full set of dentures. My Mom was extremely pleased with the look and fit. She was very happy with the care and friendly environment. Front office staff was great. It was the best experience she has had in years. Thank you all of you for taking such great care of my Mom. I was only going to take her to the best. And I did. read more

Beware of this office. They are money hungry and scammers. They will tell you that you need an emergency root canal when you truly DON'T(red flag #1). They will tell you that your insurance doesn't cover a certain service or that your insurance only covers a cheap crown (another lie). The new staff isn't what they used to be anymore. The old personnel was replaced. Please avoid this office as they are looking to rip off all of their customers to make more money. When in doubt, always call your dental insurance carrier and file an appeal or grievance so they can help advocate for you. read more

As someone who hates the dentist, this place changed my mind. They were so welcoming and understanding of my needs. Debbie at the front was so sweet and very helpful. Alexa was nothing , but kind, patient and understanding to my situation. She was super easy to talk to and provided great quality of care. Dr. Gaffino was honest and straight up about what needed to be done. I trust her and her diagnosis'. I don't feel like I am being taken advantage of like I have with other dentists. It was like a breath of fresh air for me and I am happy to be going back. :) read more

Very nice staff but super expensive. Used up $1200 of my insurance for just a first cleaning and liquid antibiotic that was sprayed over my gums. read more

I didn't have to wait long and everyone was so friendly. Everything was explained to me, and I understood clearly what needed to be worked on. I'm new to the area and glad I came in. read more

I recently changed to them because I moved to the Fullerton area they were kind and friendly but very expensive. They said I needed a root canal and a crown this is an expensive procedure and nothing in my mouth was hurting so I decided to go to my trusted family dentist that I have went to for 8 years for a second opinion and the orthodontist saw NOTHING that needed to be replaced for a crown or root canal not even a filling!! Be careful this place is a scam, will not be going back to them again. read more

All dental offices are expensive and this office is no exception, but the doctors and the technicians are extremely knowledgeable and professional. Their equipment is state-of-art art which is another reason for the expense. I would recommend this office but please make sure you request less expensive options for all services, if you want to bring down the costs. read more

I came to Brea Dentists for an emergency appointment on a Saturday morning. I booked online and they quickly called to get me set up and checked in. The front desk was very professional and checked my insurance and told me the cost for the evaluation before I came in and then for the treatment before the dr started. I saw Dr Mina Hashemian and she was amazing. She had a great bedside manner. I needed a novocaine shot which always stresses me out, but she had a great technique and I barely felt it. She did a quick and simple procedure and felt better almost immediately. I was very apprehensive to go to an unknown practice for an emergency because I had a bad experience in the past, but Brea Dentists was absolutely amazing! read more

I've been going here for a couple of years and love the staff. Medical services are usually pricey in just about any office however, if you're looking for true customer experience to match your dollar then this is the place. The staff has been great on every occasion during my visits. My interactions with RDH Ayalit never disappoints! Ayalit not only ensures you're comfortable in her chair but confident in her job. Thanks Brea Dentist Team read more

My dentist is Dr Barbara Gaffino for my routine check ups. This recent visit I had Ayalit as my hygienist. She is the best. She provided the dental care to me like her own family member. She explained each and every question with nice explanation verbally and with pictures for better understanding. She is very gentle and takes time to make pt feel very comfortable. read more

My husband and I have been going to Brea for several years. The office gals are great, the hygienists are gentle and the X-ray tech is always gentle with the sensitive areas in my mouth. Dr Gaffino treats her patients like family. It is always a pleasure and I never feel judged because I didn't floss enough!! ;) read more

Cancelled my appt last min when it was so hard for me to take the time off. Very disappointing and then giving me attitude and asked why last min cancellation. Do not recommend this place. read more

My husband and I both see Dr. G for all of our dental treatments and if she saw children, I would bring our entire family here. From the front desk, Kiki, Laura and everyone here is awesome! I don't know who enjoys coming to the dentist ever, but Dr. G and her team do their very best to work quickly, explain everything in detail, and I couldn't feel a thing when getting my fillings. From my experience, the treatment plans are honest, and I definitely appreciate the thorough explanations of the procedures being done. Never have I felt forced or thought that I was being overcharged, especially for the quality of work they do. read more

This office is always so welcoming and so sweet it such an awesome experience. Especially after being scared of the dentist for 15 years after a traumatic experience with my previous dentist! Dr Gaffino was very HONEST in what my treatment plan would look like for me. I loved that she made sure to break down each concern based on priorities which made me feel more at ease knowing I have options and time. Overall the employees are so welcoming and gentle it's awesome !! The front desk girl and I share the same name which is fun !! 10/10 recommend!!! read more

went in for a deep cleaning and was asked for a copay of $1000+ this place also had extremely shady workers that will laugh and talk about you behind your back and they try to get you to get procedures that you dont even need. do not come here. read more

Debbie at the front desk is so damn amazing. Super friendly especially with kids and is just an awesome person and always very helpful. The whole staff was great, they made my visit super quick and efficient. I know people put bad reviews especially with the prices but I thought their quality of work is well worth it. I will always be coming back 10/10 read more

I certainly don't appreciate their recommendations on the unnecessary and overpriced treatment.

It's been a long time since I've been to a dentist but this place made me feel at ease. Thank you Dr.Kamal for the clean up! And thank you kiki for the help read more

You come here for quality care and professionalism. The staff here are incredible and always welcoming!

If I could leave zero stars I would. I came to Brea dentist for a root canal procedure. The doctor and endodontist told me everything went smoothly and they put a porcelain crown over it and I was done with everything same day. About a year later I developed what I thought was a pimple on my gums above the tooth that I had a root canal on. I went back to Dr Gaffino and she refers me to an endodontist stating that I have an abscess. Dr Gaffino would not prescribe me antibiotics even though I was in so much pain. I went to go get a second opinion and they gave me antibiotics saying I had a severe infection. It turns out there was a file left in my root from the root canal and nobody told me. I ended up having to have the tooth pulled. I will definitely be reporting this business to the dental board for negligence. Also the office staff is rude. read more

This Dental office treated me like a plague, not sure if it was because my quality insurance or what- the dentist didn't even give me the decency of a civil conversation to turn me away, she sent her nervous male nurse I left confused (and in pain) found an excellent dentist not far from Brea Dentists. read more

Wen to the dentist today for the first time ..... in a while. I was worried since I know I need to go regularly and had concerns I hadn't taken the best care of my teeth. Kiki was the assistant and Dr. Gaffino was the dentist. I can't say enough great stuff about them and the entire staff. The receptionist were super nice and helpful. The office was clean and my appointment was on time! The worked efficiently and made sure I was calm and comfortable. She is very to the point but in a great professional way . My wife is going here and I will be a regular! Thanks so much ! read more

Loving this dental office. It's been a while since my last appointment (post COVID). Their are some new faces in the reception area but I was very happy to see Dr Gaffino. Luckily I only needed a cleaning. The office is spotless and very clean, and they follow all the guidelines from the pandemic. read more

I called a few days ago to make an appointment. The woman I spoke with (I cannot recall her name) was very polite and friendly and was able to fit me in for an appointment that was supposed to take place this afternoon. This morning, I received a voicemail asking me to reschedule because Dr. Gaffino needs to leave at noon (it's a Friday). I call back and they ask to place me on hold because the woman (Noemi, a different person than who I spoke to originally) is with a patient. 6 minutes later, no assistance, so I call back and Noemi answers again. I tell her I was on hold and she just says, "Oh, how can I help you?" She obviously finished with the patient and forgot about me and didn't even apologize. I tell her that I received a call to reschedule and she tells me that Dr. Gaffino needs to leave early and can I reschedule for this morning. I tell her I have a meeting and ask if another dentist is available this afternoon and she says no, I would need to come back on a different day then. At this point, I'm pretty annoyed and just decline to make an appointment and hang up. I really don't appreciate dentists who cancel appointments day of, especially on a Friday, to leave early and then have no other dentists to offer to you so you can keep your appointment time. I moved my work schedule around to accommodate this appointment and don't appreciate being treated as if my time is not also valuable. Will not be coming here as a patient if this is how they treat you before you even come in. read more

Honest review, I haven't been to the dentist in over 10 years, and it was my first time last year, and I needed lots of work done, down to fillings, root canal, and having my wisdom teeth pulled. Dr. G explained to me everything crystal clear and where to begin. I arrived at my appointment a few minutes early, and I was able to be seen right away. The overall staff were very polite and helpful. Some of the staff members that stood out to me were Saul and Laura, the dental hygienist. She was so gentle and thorough and didn't take too long, which is perfect because I get nervous when it comes to cleaning due to bad experiences in the past. But I have been coming to Dr. G ever since and have even recommended my sister. read more

This is my fav dentist! I love them here! Close to my house, hours and CARE!!! I won't be going anywhere else. Have had issues in the past and I am so happy!! Thank dr. Gaffino and staff! U are all amazing! read more

I've been coming here for a few years. The Dr. and staff are very friendly and do good work. The problem is the recent upselling. I've had 3 or 4 crowns done in the past 2 years. The average cost for a crown was approximately $600 or so. This was for a porcelain on metal crown. The other day I went in for a check up and they recommended 2 more crowns. This time though they stated only the Zirconia crown will be offered at a price of $1,400 each. My wife had her first visit the same day and had no issues with her teeth but they recommended $2,000 of services. Unfortunately the wife and I are retired and on a budget and can not afford these prices. Very nice people and good work, but we will have to go somewhere else. read more

Even the absolute best dentist in the world would never make this place worth the profoundly incompetent front office. I scheduled a check-up and cleaning online for today at 1pm, last week. I was emailed the confirmation of the appointment. Today, I called at 9:05 am (and was placed on a "brief hold" of 10 mins before speaking to a female staff member) to confirm that there was a hygienist. I have showed up to the same check-up and cleaning appointment before and was told there was no hygienist. The staff member confirmed she saw my appointment for a check-up and cleaning but said she needed me to first set up an account on their new online portal. I clarified I just needed a regular cleaning, the one that my insurance covers for free ,3 times a year, and again asked to confirm there was a hygienist. Her response, "Well I don't know what type of cleaning you want since I can't see your online profile yet." Note: I have been a patient for years. They have all of my info and in 2022, I can't believe that it was beyond comprehension that the office should have called me to ask what type of cleaning I had requested when I scheduled the appointment, so they could schedule the proper hygienist. Instead, they will not lift a finger for the customer, and are fine with making the customer come back a second time to complete a simple check-up and cleaning. My husband has also had multiple issues with this office canceling appointments as well as trying to move his appointment times to earlier in the day, as if clients don't have jobs to pay for their Delta Dental PPO plans! The office nickel and dimes you even when you point out that your specific dental plan covers "3 free cleanings a year, at no cost." They still tack on their "small fee". It's not about the amount of money. I'm left with a bad taste in my mouth and another missed cleaning due to their incompetence. Please go somewhere else. read more

I have been coming to this office for the past year and they do such a great job! I love how friendly and helpful the front desk is. They always greet you in when you arrive and they make sure you get checked in promptly. They also call you and text you in advance when your appointment date is getting close which is really helpful. The office itself is really clean and the dentist and hygienist are really nice and professional. They accept all types of insurance and I think they even have payment options for the people who don't have insurance as well. Overall great office and would 100% recommend coming in to this dental office if your in need of dental work or just need a check up. read more

Amazing service and flexible hours! Also the dentists are specialists so you will not be running around to different locations for service. They are part of a network so if you need service closer to work or home, the staff will accommodate you. They are great at communicating and available to answer questions. I haven't had a problem with them at all. I first saw them for an emergency then transferred my family care to them. The facility is clean. The staff is great. It's comfortable considering you are at a dentist office! read more

I don't know where these guys went to school but I think every dentist should go there. Competitive prices and a friendly staff are always nice, but even nicer are the professionals who will explain what they're doing and why without trying to force too many sales on you I was able to schedule an immediate appointment because of a dental emergency and Dr. Phan got right to it, unfortunately not all the work could be done in one day (something about me accidentally biting my tongue off? Lame) so I also saw Dr. Jasdeep the very next day, I messed up and got to my appointment literally 2 and a half hours early and they still took me in! And thank you to Alyssa and Christina (I'm so sorry if I misspelled your names!!) For helping me figure out my insurance and being so patient with me. It's nice knowing I found my new dental office read more

Unforturnately, i have to downgrade my previous review due to the recent consult i had with the on-site oral surgeon. I was quoted over $3,200 dollars (out of pocket) for a procecure that other dentists in the area are quoting me $1,080 for. To make a long story short, the on site oral surgeon here was recommending bone grafts. After seeking 2nd opinions from other dentists, this is not medically necessary for me. Kinda sucks to have a medical professional straight up lie to your face about the condition of your health in an attempt to up-sell a service to you. We're supposed to trust these people. One thing I will stand by is dr Gaffino's expertise. I've always had a pleasant experience with her at this office. Just be aware of any recommendations the other doctors give you here. read more

Would not recommend, very pushy to make sales and I left more confused than with answers.

I came into this establishment today and I'm embarrassed to say it was my first dental visit since the pandemic. I was really nervous that I would need a lot of expensive treatment as I am so cavity prone.. I saw Dr Gaffino for an exam. She was very thorough and put me at ease. Luckily I didn't have any cavities but I did need a deep cleaning. The lady at the front desk discussed the fees with me and what my insurance covered. Thank God I have decent insurance.! The hygienist was able to do the deep cleaning the same day. I have to say that she did an extremely good job! I will definitely be back for regular check ups. Thank you Dr Gaffino and team! read more