I was deployed for almost a year and used Pro Property Management. I have to say they a very user…read morefriendly, attentive, and their communication was spot on. This was my first experience with a property manager and would recommend them to anyone who is looking for professional perfection! Thank you!!!!

Very professional and honest. I am the property manager for the Fairfield county area and I have…read morevery good relationships with all my investors. In fact I make them feel like I was their working partner with their properties.

Dan is responsive and polite. He got back to me right away when I contacted him for A/C vent and…read moredryer cleaning. He gave me a real estimate on the phone, not mumbo-jumbo like some of the services advertised in Val-Pak mailers. He called to confirm the service the day before, gave me an 11-1 time frame for the next day then called about 30 minutes before arriving and arrived a few minutes before 11! He and his work partner were friendly and explained everything they were doing. They kept me updated during the job and took before and after pictures. I am thrilled with the work and the customer service I received. I'll definitely use them again.

Dan (Carroll's Handy Service) does a meticulous and complete job cleaning/sanitizing HVAC Air Ducts…read moreand Dryer Vent. Explains the entire job/problems and takes his time, not rushed. Very easy to communicate from start to finish. I had this done before by another vendor- absolutely no comparison to Dan's thoroughness, knowledge, and equipment. Very fair pricing too. Highly recommend!

Bee is amazing to work with! She helped me find tenants for my one-bedroom apartment in Bridgeport,…read moreand the whole process was smooth from start to finish. She's detail-oriented, professional, and really driven to make sure things get done right. What stood out most was how responsive and organized she is in her craft, and you can tell she genuinely cares about her clients and their properties. I'll definitely be considering Bee to take over full management of my rentals in the near future.

This is the worst company ever.They don't manage anything,just take money from the condo owner's.I…read morehave lived in Bostwick Arms in New Milford.People consta dumping huge furniture in the dumpsters garbage being thrown outside the dumpster because of it they never call back or stop it.

most of the time communication simply isn't there. when it is, it is condescending and unhelpful…read more the small silver lining to this whole ordeal is that I now have an excellent example for my kids of how NOT to handle a situation in which you've made a mistake and should simply apologize and offer to help, rather than point fingers and dodge blame.

They do not return deposit. Do not show receipts because they did not need to clean. Just don't pay!read more

just renews our lease very happy here ... a few little things new tweeking here and there ....read more

I am not a tenant, but, am trying to get information about renting a specific unit and called…read more475/480-9674 and Karen answered. Very, very rude. I've read references to rudeness in other reviews - the Mgt Company for this apartment complex really needs to send their customer facing staff to customer service training.

Property manager Luis Ferrera is a bully. I have had 2 phone conversations with him over the past…read morefew months. In both calls he was unable to have a normal conversation. Instead he put me down and insulted me, and he has no idea what customer service even is. If I spoke like that to my clients I would be fired. Today he called me a fool for reaching out regarding a snow plowing issue. He continued by saying that I am not allowed to "complain." The interesting thing is that I have lived in this complex for almost 6 years and there were no issues with maintenance or snow plowing until Luis took over. It is hard for me to understand why Matt Felner has this guy. He is awful.

Absolute worst management company. Condo associations should look elsewhere. Unresponsive staff,…read moreincrease fees continuously and receive kickbacks from most of the service companies. Now they are charging excessive fees for the processing of HOA fees to the tune of and additional $3.25 a month.

Easy, quick and clean . He showed up and was prompt . I'd certainly use him again . I'm glad I…read moredon't have to now because he took all the junk

Gary and his team were incredible. They got to our place early and went straight to work, and did…read morenot stop. They were friendly, honest and respectful of our home. We got so much done in the hours we hired them. We were amazed, and the entire process felt liberating and rewarding. We will definitely hire them again as we sort through this journey of letting things go.