Great nice facility clean state of the art facility nice folks and a caring atmosphereread more

From the owner: At Encompass Health Rehabilitation Hospital of Waco, patients receive focused inpatient…read morerehabilitation care from a team committed to guiding them through the challenges of recovery. We learn what matters most to you and design a personalized plan to help you regain your maximum amount of independence. Patients take part in three hours of therapy a day, five days a week, supported by 24/7 nursing care and frequent physician visits. Our commitment to safe, high-quality care is reflected in our accreditations from Joint Commission in Stroke Rehabilitation. Patients also have access to support groups, onsite dialysis, and therapy animals that support recovery, confidence and independence.

Everything!!! From the nursing staff to the kitchen staff to the CNA's everything should change…read more The place is filthy. They almost killed my mother. The care is horrific. The people are mean no one cares.

Some of the nurses and aides are amazing and treat patients as if they were family. Others are rude…read moreand inattentive. No online portal available to see progress of patients. If you aren't physically there you will never know how your family member is being care for.

I've worked in ER for 10 years and I've encountered all types of nurses of all styles and…read moreexperience. This nursing staff is one of the happiest, most helpful staff I've seen in a long time.. The care they give is phenomenal. The building is always clean with no bad odors, which is sometimes hard to find in a nursing facility. I would absolutely recommend this facility.

Husband (60s) was here for rehab. Care here is hit or miss. Jake and Justin were amazing. The girl…read moreMA, (withholding her name), was not. My husband needed help getting to commode. She was busy and said that he could soil himself and she would change him. Every time he needed assistance when she was on duty, she never answered the call light. Sent employees looking for her and they could not locate her. I had to assist him myself. My husband has always handled business himself, but after 3 days here, they put him in diapers. Nursing is so-so. My husband had a bandage put on his arm so tight that when I came in the next day, it swollen to twice it's normal size. Speaking with administration over any issues, they gaslight you and make it sound as if it is you, not them. The business admin acts like he has a medical degree and doesn't even have all of his facts straight. He gets about 10 minutes of rehab a few times a week and only once a day. The food sucks (I tasted it). Even a lady down the hall was yelling for help. She called me into her room when I walked by and asked me to help get her out of that place.

Don't let the older facility deceive you. The staff and management really care for the residences…read morehere. My daddy is in the secure hall 200. We know all the residents because they've all been there so long. It's a hard when you can keep them safe anymore, but this has been better than I expected.

I have never been so upset and concerned as I was when I found out what this place really is. It is…read morenot a place to take anyone you love because they will mistreat them and do whatever they think is best for the facility rather than the patient. They have put elderly people in psych wards simply to get rid of them and rush them out of there before anyone can press charges because they have a lot of stuff to hide! This place needs to be demanded and looked into.

Don't let your loved one go here. My mother in law was sent here after she fell and fractured her…read morehip, and had to have surgery. The staff doesn't care, call buttons going off at the nurses station, and staff is just hanging out chit chatting & laughing. The nurses are annoyed when you ask for help, or when you ask questions about the care. We were lied to, blatantly. My husband works for a hospital corporation, and he is spreading the word to the directors of Inpatient Rehab, and Orthopedists to NOT send your patients there!!

The first person you'll be greeted by when you enter is Elizabeth. Her smile and kindness will let…read moreyou know you've found the right place for your loved one to rehab and recover. We were quickly introduced to Diane who helped us through the process of having mom transferred from another facility that was not a desirable place to be. When we arrived day of transfer we were greeted by Tess, assistant business manager, who graciously assisted with all intake paperwork. She explained everything well and asked questions to our mom in a gentle and compassionate manner. All the staff has been kind and friendly and placed a priority on generous care and recovery for mom. What more could we ask for? Additionally the facilities are modern and clean, and it is one patient to a room also for privacy. After extremely poor experiences in two other facilities the last two years, we would wholeheartedly recommend Advanced. Who you trust with the care and recovery of those you love is an important decision. With Advanced we have felt the right decision was finally made.

At the moment there is a change in upper management, so everything is hectic. There are some…read moreamazing nurses and CNAs who are employed there, but the care that is truly needed is not being met due to staffing shortages. Also the pay rate needs to be increased, as the saying goes...you get what you paid for... the current employees are not being paid what they are worth. They do the best they can, which is all they can do.

Best of care for our mother. Dedicated staff. Caring…read more Attention given to the needs of each person.

The staff here really cares a lot. I heard about them by word of mouth from a friend whose husband…read moreturned his life around after coming here. My relative also was able to heal and transform himself through this program. So many success stories I have heard about and encountered first hand. I think it is really all about the staff. They are top notch and truly care. I think that made all the difference, to have that kind of support from experts in this field who actually want to help others. Highly recommend!

From the owner: Since 1985, Summer Sky, a Texas drug and alcohol addiction treatment center, has served the…read morephysical, spiritual and psychological needs of over 10,000 patients who have struggled with drug and/or alcohol addiction (both male and female, adults and adolescents) and their concerned families, friends and employers. Our Texas-based alcohol and drug treatment center is privately owned and operated. Summer Sky strives to offer a family-like environment for our patients.

I like this place. They treat my friend so well and she always seems happy. Of course she's…read moreself-sufficient for the most part and able to go out to the store or to eat with me or other friends. She never has any complaints.

There is a lady who works here on the weekends who must be on some power trip. Her name is Rhonda…read moreand I have never seen anyone get so angry over an employee's adult child bringing them something for dinner. She was yelling at this lady and her daughter in the middle of the hallway, in front of other employees and residents. She did not give either of them a chance to speak and had a horrible attitude the entire time and refused to believe negative comments about a male nurse who was not doing his job. This woman clearly has some power issues.