This doggy daycare is great! They're local and convenient plus they charge very reasonable prices…read more My dog who hates being home alone is safe and happy at DoggyDay Inn, and now I don't have to worry about the house being torn up while I am away. My dog always comes back home tired and relaxed.

I'll start off with the basics: The groomer asked what I wanted with the groom and I was very…read moreclear. Don't do a full body hair cut under any circumstances, just a sanitary trim around the paws, ears and eyes. When I picked up my dog, they had shaved her underside, given her a full body cut and chopped off all her whiskers. If that were the only issue then I would walk away from this knowing that the groomers simply just don't know how to listen to what pet owners want. That was the least of my concerns. My dog has gone to the groomer every 4-6 weeks since she was adopted (that's 2 years of regular grooming and vet visits) and has never had any issues. This was my first visit to this groomer and they ripped off her entire toe nail. I had to take my dog to the vet and spend hundred of dollars on antibiotics and treatment for her toe, and she's now in a cone. When this occurred, rather than calling me or informing me as soon as I arrived, they charged me and flipped the screen around for a tip and took 10 minutes to bring out my dog and then told me what happened. They accused my dog of having a loose toe nail to begin with. No apology, no offer for anything, not even any acknowledgment that it could have been a result of their grooming practices. I guess in some scenario that could be possible. However, my dogs entire toe was covered in blood and a weird substance they used to stop the bleeding (didn't tell me what it was or what was in it or ask before applying it), so I'm not buying the "your dogs toe nail just fell off story." It seems like your staff was trying to absolve responsibility from themselves. Unfortunately, this groomer doesn't even do the due diligence of having clients sign a form acknowledging the potential of accidents like any other establishment I have been to that's worth anything, so I do in fact hold you fully responsible. I also asked my vet to describe a scenario in which a dog's nail would come off in its absolute entirety during grooming because I have never heard of that happening and was horrified. My vet said he had never heard of a dog's nail "just being loose and falling off." My vet said this would only occur if a dog was moving around and the groomer tried to force the service rather than stopping. That checks out to me, as one of the first things I said about my dog when I dropped her off is that she can be wiggly with her feet at first if she isn't able to inspect the tools that groomer is using and to just do the best you could. If she was too wiggly to have her nails safely cut, they should not have been touched. In that scenario, it is the groomer's responsibility to say they cannot safely do something at the moment and stop. I would rather my dog have overgrown nails any day than an entire missing one that will take months and months to grow back and requires soaking in antiseptics and antibiotics to avoid infection. I can trim nails at home. I cannot manufacture a new toe nail from the air. However, the staff insisted at the front that they had nothing to do with the accident and it must have been an issue with her whole nail to begin with. Perhaps the negligent staff here thinks they know more than a veterinarian. Perhaps they're delusional and genuinely believe it wasn't their fault. Perhaps they're just cruel to animals for people's money and then move on with their day. That's their business, not mine. But to the dog owners thinking of taking your dog here: Do not. Under any circumstances. They are irresponsible and they will hurt your pet and they will not own up to it.

This is a review based on my phone call…read more I was in the area and shopping around for a place to get my dog's nails trimmed, and possibly a bath. She couldn't get me in right away which is normal and a sign, to me, of a busy/prosperous business. Will bookmark and utilize their services if I'm ever in the area.

Brought my sweet dog here and he seemed to enjoy his 2 night stay. He played with the other dogs…read moreand he enjoyed it. The staff is very kind and patient, this is the number 1 thing that stood out to me. Would definitely bring him back here.

I cannot say enough about the wonderful care and abundant love that my dogs receive at Dogs R Us. I…read morehave been bringing furry children to stay with them for more than 20 years. Treating my boys like part of their family, care was customized for my 18 yo poodle and my puppies tbat followed. When we pull up in the driveway, the boys race to be let in and let everyone know that they are ready to be spoiled by their Dogs R Us family. As a person that travels for work, I feel so blessed to have found them. It was so important with my elderly dog that needed special care in his last years.

I was looking for a place for my dogs for our upcoming trip. I read the reviews and this place…read moreseemed great. Tried calling to which a message tells you they don't pick up the phone due to solicitation. So you are supposed to text the number. I texted the number and got a response back the next day asking my dogs names, breed and a fact about them. I replied and never heard back. I took my business elsewhere. Just odd response from them originally, not even asking for dates or trying to call me, etc.

Needed a place for boarding for my fur babies while our family was on vacation. I saw this place…read morepassing by and looked up reviews. Easy to book the babies boarding online and via text messages with the facility. Boarding was reasonable I suppose. We haven't had to board them before but now don't have anyone to take care of them anymore when we are away since losing my daddy. Ran $65/night for the both of them plus new clients get 1 night free. When dropping off, they didn't want to go in given this place is attached to a veterinarian office and has that smell that fur babies hate. But dropped off and reassured them that we'd see them soon. Drop off and pickup times are set and have to drop them by 3pm and can pickup as early as 7am. The facility was very prompt in communicating. I got pictures and a report card with summary of their stay on their last day of boarding. Pickup was easy but Bingo must've had an accident that morning and instead of cleaning him up before me picking him up, he had poop smeared on his butt and back side. Good thing I packed blankets for the ride home. Had to give him a bath as soon as we got home. Boy did he stink! Overall good experience other than the pickup poop incident and pictures on the last day rather than during their stay. I kept wondering how my babies were doing. They were so happy when mom was there to get them!!!

Apparently zero stars isn't an option for a review…read more.. I hope that if you choose this business to board your pet, that your experience is nothing like ours. We visited the New Tampa Pet Resort during the week that we were planning to kennel our dog Deuce - a healthy 22 lb. West Highland White Terrier that we have had since he was 8 weeks old. We told them that we have a very skittish dog, and that we did not want him interacting with other dogs. We were promised (and paid for) 3 supervised daily walks on a leash away from the other dogs in the kennel. They told us that they could handle our requests. My wife and I dropped off Deuce at 3 PM on Friday, October 17th. My wife talked to the receptionist and confirmed the instructions; they were laughing between the two of them that they were struggling to spell the word "skittish" as the receptionist was documenting this. We dropped him off and prepared to travel out of town the next morning for the weekend. We were outside our home in Tampa 3 hours later, and we received a voicemail that no pet parent wants to receive - our dog was injured, and they were taking him to the vet. No information about what vet they were taking him to or the extent of his injuries. We quickly sorted that out and went to the VEG emergency pet facility on Dale Mabry. He was mauled by a 200 lb. bull mastiff after New Tampa Pet Resort placed him in an outside dog run with a hole in the fence surrounded by over 50 large dogs. We were at VEG for over 6 hours. Deuce received over 100 internal and external stitches, and we left the hospital with a dog that had a drain tube hanging from his body. We had to go back to VEG four more times in the following 2 weeks to address complications with the surgery and eventually drain tube and stitch removal. The response from New Tampa Pet Resort was a combination of indifference and protecting themselves legally. The local manager apologized the day after the incident and told me that they screwed up. They showed me the hole in the fence, of course it had been covered up with a piece of temporary fencing. The instructions that my wife communicated to the receptionist on two separate occasions had magically disappeared. The cameras in the fenced area that were there before the hurricanes have not been replaced. A regional manager for New Tampa Pet Resort's parent company reached out to us a couple of days after the attack and told us that their insurance company would handle the rest. We never heard from a single person at the New Tampa Pet Resort facility again. Pets are designated as property in Florida, so unless your pet dies under their care your legal options are limited. Their insurance company would only reimburse us for our lost travel expenses if we kept quiet. No thank you. We now have a wonderful member of our family who is afraid to go outside for fear that he will be attacked again. Daily walks are difficult; we must take great care that there is no interaction with other people and certainly no other animals. Our dog will never be the same.

My dog is weary of strangers and can sometimes be difficult to deal with. The staff here always go…read moreabove and beyond to make sure my boy is comfortable and cared for. I've had my dog here for both shorter and longer stays. They are so accommodating. Anytime they bathe my dog he comes home so shiny and healthy looking. Thanks for your help taking care of my boy!

Great place to take your dog! We have been bringing our dog here for a couple of years now, and…read morethey are always so accommodating. Most recently I got my dog his shots and I was trying to be cheap, so I didn't opt to get the other shots and Trish tried to call me to tell me that we needed them, but I didn't get the call, so Trish called the clinic for me to check.

We have used Lucky Dawgz for short boarding stays on a fairly regular basis for almost 2 years now…read moreas we have family who live a few hours away that we visit every other month or so. We even used them for our honeymoon! We have had a great experience every single time. Between the great pricing, the free nights you earn and their clear love of all things furry you can't beat it. Not to mention he large fenced in rooms your pet gets instead of a tiny little crate. We originally chose this location because it was the only one in the area that allowed my lab-pit mix to join in play groups due to her breed (she is the sweetest dog you'll ever meet). We keep using them because time after time we pick her up and get a 5 minute story about how silly and sweet she is, or a detailed reenactment of how she was playing out back. From the stories they tell and the fact that they know my dog by name as we walk in, you can tell they care for your dog as if she was their own. Though it may not look like the fancy "pet resorts" around this area, you can guarantee my pup is getting the best care she could from anyone in this town. Thanks guys! See you soon!

It was nice that this place took us on short notice. We needed a place for our puppy to stay since…read morewe were buying a home and couldn't have her stay with us. They also took her to the vet to find that she had a UTI. More on this later... The place was at an old house. It was quite small, but it was what they had. The rooms were little wooden walled rooms. It was nice that our puppy wouldn't be shoved into a small crate or cage somewhere. We interacted with one woman who was very pleasant. A couple times later, that woman was gone. We were then dealing with another woman who was far from pleasant. She had a very condescending tone each time we spoke with her. She argued with us about the rates and dates of stay. Even if the customers were wrong, you don't speak to them that way. This is Customer Service 101. They took our puppy to the vet when there was a suspected UTI. This was very awesome of them to help us out with this. That seems like going above and beyond to me. We are very grateful for that. What's upsetting is that they didn't give the medicine to our puppy in appropriate doses. The pill was prescribed at once every 12 hours. There were enough to be done in about a week. Two weeks later we picked up our puppy and the medicine still had a few pills left. This means that our puppy did not receive the dosage correctly. If this were a more serious UTI, or other condition, things could have been much worse for our dog. The business ended up relocating while they had our dog. They told us they would be moving, but didn't give us a street address. They mentioned it was "down the road about a mile." We drove down that way, but couldn't find it. We were able to get the address and find the place on the day we picked up our puppy. The new place was in a mobile home. We didn't tour or care to look around. We can't give feedback on that new location. Overall, we weren't happy with this place based on the woman owner. We started out happy, but that turned around when she spoke to us the way she did. I would not recommend this place to a friend.

We were going on a six day cruise and my boyfriend had stated that his dog had stayed at a Pet…read moreParadise before. I've never heard of it, but I really wanted to make sure that the dog had somewhere to stay where he would have a good time, be taken care of, and we could trust that when we got him back it would be in the same shape we left him. Pet Paradise is not a one size fit all place. You can definitely customize it to your pups liking. We were able to drop off our own food and leave a note of how much food the dog should have per day. They have a pool for the dogs to play in, an outdoor area where they can interact with the workers, and each dog has its own kennel. You have the option to choose what type of kennel you want, and we opted for the patio one so that Zero (the dog), would have access to indoors and outdoors. We are also able to get his nails clipped, balm applied to his paw pads and his nose, and he got a bath while he was there. We also were able to make sure he got a chicken treat every day! With the online customization option you can definitely have it your way with your pup. We ended up spending about $330 for five days which is so reasonable and we will definitely be using Pet Paradise in the future for our travel needs. Our dog came home with a lot of energy and we were so happy that he was safe.

We were taking a trip out of town for a short vacation and had good success with Pet Paradise…read morepreviously. This time was even better than before. I don't know how but the employees we spoke with on the phone and those we worked with made the drop and pickup quite comfortable and enjoyable. I know our little Jack Russel's were well cared for and happy... you can watch your pups play outside supervised right through the app!! Nice facility, solid caring employees and a price that is appropriate for the great service! Now rest easy and go have a worry free Vaca!!

They took super great care of my dog. I could not be happier with their service. I'll be glad to…read moreboard my dog there again.

My fiancé and I are getting married in October, and the biggest stress was figuring out where to…read moreboard our dogs for that time. We're so happy we found Bamboo Dog Resort - it's taken so much of the stress and worry away. We've boarded all 3 of our dogs here a couple times now to get them used to the whole process and every time we pick them up our dogs are happy, healthy and ready for a nap! Debbie is so sweet and you can tell she really cares about the dogs. Facilities are clean and I love how big the yards are for our dogs. Also, really happy with the dogs getting the one on one time and having 5+ times outside each day. There was so many extras that Debbie just includes that you would have to pay more for at other facilities. I also love how it isn't a huge facility, so you know your baby is getting the care and attention they deserve. So glad we found them and now have somewhere to watch our dogs whenever needed!

Letter for my dog at pick up. Awe! My dog is definitely a large pain. She's super high maintenance…read moreand I don't think she likes other dogs that much. But when i know i won't be able to dedicate time to her during the day. This is where we plan to drop her off. They offer dog baths, nail trimming and overnight stays. Everyone is always super kind, in a happy mood and I feel that they take care of my menace the best they can. I've never toured the facility and not sure how large the grounds are. But when my pup comes home. She's definitely tired and worn out which is worth any amount paid. Make sure you call in advance if you need your dog boarded. They book up quickly. I think it's cute that they have different music and scents for the pup they care for. It just the little extra that they do that always has me coming back

There are TONS of dogs and when I picked her up from her first day orientation she was SOAKED in…read moredog piss. Her chest, belly, legs and paws were wet to touch and she obviously reeked. I understand the appeal but don't think it worked well for my pet. I have a basset hound so she is grouped with the big dogs due to weight although she is much smaller than most the other dogs in size so I think that's why she wasn't very playful or social (which is extremely out of the ordinary). Needless to say I personally won't be going back.

Norm took super care of my 6-yr. old oh so shy kitty while I enjoyed a staycation at the beach…read more His daily visit(s) were also tailored to: retrieve my mail and water my outdoor plants as needed; and, take care of an outdoor feral kitty my sister adopted. He updated us with daily pix with info and it is obvious that he loves his profession and his clients love his services. I would highly recommend Terri's Pet Sitting if you want to enjoy time away and know that your fur baby is in good hands. Thank you, Norm!