The owner refunded my money and I agreed to pay for the delivery fee. It was a lot of negative back and forth, but I am thankful she did the right thing in the end. read more

Brant Florist - What I ordered online - Florists Near Me - Burlington, Ontario

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I have been using Brant Florist exclusively for the last few years for all my gift/floral orders They are probably the best Florist in all of Ontario! Their store is beautiful, they have the most excellent selection of the freshest flowers you will find anywhere ( in store service is wonderful) I usually have them deliver flowers on my behalf, and they have never disappointed The flowers last so very long, so very fresh, and the wrapping that they do is spectacular ( They always gain me lots of points!) Thank you to Michael and Kim, you do such a great job, I can't wait to see you in store again and say hello Keep doing a great job everyone! Lawrence B. read more

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ordered these flowers last minute for my best friend who lives 4 hours away and I scheduled the delivery for two days later and sure enough they arrived on time and they were absolutely beautiful and she loved them. They were a little pricey but the money was worth it and I would definitely recommend Brant Florist to anyone looking to deliver flowers to a loved one. read more

Brant Florist - What a treat in a vase - Florists Near Me - Burlington, Ontario

Sympathy Bouquet ordered from out of state. Flowers were exactly as pictured and absolutely beautiful! Thank you so so much. read more

Brant Florist - The Rainbow Bouquet Standard - Florists Near Me - Burlington, Ontario

My father-in-law loved the balloon bouquet he received for his 70th birthday. It was great to find a florist that delivered to Arizona that I could place my order from Canada. He was very surprised and I was happy we could make his day special. Thanks again. read more

Brant Florist - Balloon bouquet - Florists Near Me - Burlington, Ontario

When I informed them that what was sent was not what was ordered, They agreed, apologized and offered a partial refund. I informed them I wanted the flowers I ordered, Not A partial refund. But that was not an option through their company. I am extremely disappointed. read more

Brant Florist - This is the Luxury Bouquet I ordered, And paid the Luxury price for! - Florists Near Me - Burlington, Ontario

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Brant Florist never disappoints. Always fresh and beautiful flowers. Always delivered on time. Helpful service and prompt response to enquiries. read more

What a disappointment! On April 13, I searched online for a florist that would deliver to Rio Vista, CA, and found this florist's website, which repeatedly states that they deliver to Rio Vista. I requested a delivery for 4/15 (two days later). They accepted the request and said the delivery would be on 4/15 or 4/16. I paid via PayPal and received an email confirmation. The next day, 4/14, I received a PayPal refund, but absolutely no notification from the florist that my order was canceled. I sent an email inquiry and received this message: "The only florist that will deliver is the one located in Rio Vista. Do not order anywhere else!" I have no idea why they engage in this false advertising, but it's extremely maddening and unprofessional! read more

Brant Florist exceeded my expectations. The website was easy to navigate and complete. My friend sent a photo and the bouquet was larger and prettier than the photo I ordered from. (Can't share photo because she is in the photo too.) Thank you for making her day and mine!! read more

I HATE ordering flowers online!!! I have had horrible experiences with 1-800-Flowers, so I ordered directly from a local florist in Texas. I picked the arrangement because of the colors (purples) and the wrap inside the square vase. This is what they sent.....I know substitutions are sometimes required, but when I am spending close to $140, I expect better. #notaspictured #brantflorist #notevenclose #unhappy #dobetter #notsimilar #flowerfail read more

Brant Florist - What I got - Florists Near Me - Burlington, Ontario

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I find their service not good at all, I would never use them again, you can't talk to anyone, they never call you or email back response. THE WOREST. I send flowers all over the world and I thought I would try a Canadian Company since I live here, well that is the last time!!!!!! read more

I ordered flowers for delivery in another state. Recipient sent me a photo of the arrangement she received and it was GORGEOUS. Delivery occurred within the timeframe I requested. A+. read more

I ordered flowers on a Friday afternoon and with the following Monday being a holiday I was a little concerned for delivery the next day. I got the confirmation email and then a message from my co-worker and she loved them. I will use this service again for sure! read more

DO NOT USE THIS COMPANY I ordered birthday flowers for my mom on the 27th to be delivered on the 28th. The flowers never arrived and I did not receive any correspondence that the order would be late. They were closed on the 29th and on the morning of the 30th I received a call saying that the local florist that the order had been contracted out to was waiting for their flower delivery and that the order would not be delivered until the morning of the 31st. My mom received a phone call on the 31st saying she needed to come pick up her flower delivery(!?) that was over 20 miles away. Today, on the 1st she went to pick them up but the local florist didn't have her order because this morning Brant had cancelled her order even though they charged me days ago!! I have been emailing them waiting for a response and have yet to hear from them. DO NOT ORDER FROK THIS COMPANY!! Not only do they not live up to their same day guarantee but they didn't even deliver the flowers! What a scam. Do better. read more

I always love to find a local florist and when my mom had a minor surgery I wanted to send an arrangement (kind of last minute). I selected a beautiful option from the site and it was delivered the next day. My Mom, who I consider very well versed in everything flowers seemed to be thrilled with the delivery and raved about how beautiful it was. Even from the picture she took to send to me looked amazing. read more

Brant Florist - Florists Near Me - Burlington, Ontario

Their policy clearly states they will knock/ring doorbell, take a few steps back and wait for recipient to accept arrangement. That did not happen! My Mother-In-Law discovered her arrangement THE NEXT DAY - UNACCEPTABLE! I certainly expected more for a $20+ delivery fee. You have lost my business..... read more

My sister lives in Toronto and I'm in California and thought of sending her flowers for her and her husband's birthday. I ordered a box of chocolates and a helium balloon along with the bouquet. Ken, the owner (i think) was fast on responding to emails about delivery which was great. When delivered, they update their website/order confirmation page and send you an email so you aren't wondering if they received it or not. When she got them, she said they were the most gorgeous flowers she's seen and looked like it came out of a wedding bouquet. Thank you Brent Florist! Only reason I gave a 4 stars instead of 5 was because she never received the balloon. I cannot say if they had left it at the door and flew off (driver should have secured it better to avoid this from happening) or just forgot to include it with my order? Other than that, beautiful work on the arrangement - I look forward to ordering again in the near future. read more

Brant Florist - Florists Near Me - Burlington, Ontario

I would give zero stars if I could. I just received a phone call that I needed to pay an extra $50 just to have my order delivered. The website says free delivery!! Total Rip Off read more

Brant Florist came through with a quick out of town delivery of flowers for my Aunt's funeral. I placed an online order late in the evening on a Tuesday, and the flowers delivered the very next day, just in time for her funeral. I wanted pink and white flowers, and the arrangment is gorgeous. Everything I asked for. I will definitely use Brant Florist again! read more

The arrangement that was sent was not at all as pictured. There was more greenery than flowers, yellow instead of white roses and no ribbon that was supposed to be threaded throughout the arrangement. Very disappointing. read more

Brant Florist - Got this - Florists Near Me - Burlington, Ontario

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Do NOT trust this florist! Absolutely mortified by the arrangement sent for sympathy. Terrible colour, shape, and not even close to the size on the site! About 1/4 the size expected and NO COLOUR in the flowers! BTW - Deluxe for $107! read more

They did a great job of including any flowers I requested and filling in anything that they might not have had. I sent them to my friend for her birthday and she said they were "seriously the most beautiful flowers I've ever gotten". And they delivered with the time frame I requested! read more

Great florists! The delivery I had ordered was made on the day promised, and in a timely manner. The dish garden is beautiful, and is loved by the recipient. The communication, even after the sale was wonderful! I would definitely do business with them again! read more

Great help. I ordered a gift basket for my Father on Fathers Day and had put down a later date than Fathers Day. Brant Florist contacted me and was able to correct my mistake. Dad got his gift basket on time. Thanks so much. I will definitely be using their service again. read more

The flowers I ordered were delivered very quickly and were beautiful. I had a small concern with the website and let the owner know in an email. Ken got back to me within 24 hours and resolved my concern. Very professional business with high quality flowers. read more

Love these folks. They did our wedding flowers, and did a really fantastic job, even with our fairly nontraditional requests (and went /way/ above and beyond with our buttonieres, which were truly stunning). It wasn't an especially large order, but they treated us like we were their biggest customers. We also regularly use them for sending flowers, and they have a really nice wide selection - not just twenty colours of roses, iris, gerbera daisies and carnations like you get in some shops. Flowers from them also last a good long time, which I appreciate (hate spending the $$ for fresh flowers only to have them look crappy by morning). read more

Ordered online a couple of times. The flowers delivered were as beautiful as in the online pictures and the delivery was prompt. Flawless shopping experience! read more

Brant had a great selection with modern arrangements (no baby's breath) and lots of variety in the bouquet I bought for my friend's birthday. They had a very nice delivery service that called to set up an appropriate time to deliver so the flowers wouldn't be left out in the cold. They were on time and again, I loved the diverse selection. I looked at a lot of pictures from the website and had a hard time deciding since there were so many great choices. read more

Brant is such an awesome company to work with! I placed an international order to make sure my partner in Canada got a nice birthday surprise and Brant more than came through. The website is very user friendly, and the variety of floral arrsngements and gifts is nothing short of amazing! Hearing the surprise and happiness in my partners voice when the delivery was made, during a snow storm at that, made all the difference in the world. I will definitely be using Brant for any future florist needs, guarantee that. 10 out of 10 hands down. You should definitely give them a try. read more

Brant Florist - Carnations, snuggly bear, and amazing candies for a very happy birthday! - Florists Near Me - Burlington, Ontario

My niece lives in Canada and I'm all the way down in Alabama. Her bday was coming up and I knew she wasn't going to get to have a party due to COVID, and I couldn't ship her gift with confidence that it would get to her in time. So, I set out to find a way to send her some birthday flowers and make her feel special! Brant Florist was able to make that happen! The online ordering process was easy, they kept in constant communication about what they were doing to fulfill the order and they called my sister to make sure that the delivery was going to make it to the right place. I'd HIGHLY recommend them! read more

Countless people order millions of items a day on the internet. How many take their chance, and simply hope for the best? With Brant Florist the Assurance of The Best is a guaranteed fact! There is no question. I have been ordering from Brant for years, and there has never been a question of quality product, and reliability. Just be certain you have the original Brant Florist when placing your order. Guaranteed! The Best! I will continue to be a committed customer. read more

I ordered flowers with little notice. They arrived the following day and were perfect! I do not live in MT, so I was hoping they would do a good job. The flowers were delivered promptly and were Beautiful! So glad I found this florist! Thank you! read more

I ordered flowers for my granddaughter in Texas I live in South Carolina. Brent florist did an excellent job on the flowers and picked pink and white because I had told him it was my granddaughter. They delivered on the same day. I am extremely pleased, and I will use their services again read more

As I've always loved the product this business provides, I decided to give them another chance and used them last November to send flowers to a friend in Henderson Hospital in Hamilton. The flowers were beautiful and the delivery went off without a hitch. I was really pleased and made a mental note to update this review. I forgot until now, when I notice the response from the owner below my original review. I'm really disappointed with the tone of the comment from the owner. I understand that they're not completely responsible for other florists service, however since the service they offer on their website does not limit them to their local area, I feel that being told I can't rightly complain online about the service is pretty rude. I wasn't troll-ish in my original review of Brant Florist, in fact, I complimented their LOCAL service. I feel like Ken's response has left me with a bad taste in my mouth regarding this company. Also, I'm a woman, despite repeatedly being called a 'he'. read more

NEVER order from this florist. A friend of mine tried to send me a gift basket which they completely screwed up. When my friend went back to them and asked why all she got was an obnoxiously rude answer and excuses. They made NO effort to make it right. RUN AWAY!!! read more

Ordered a wonderful Christmas arrangement including red & white carnations that have been very good. Delivery was prompt and met expectations. Well done, Dave (Winona) read more

Ordered from here twice, both times they delivered cheap versions of what I ordered, replacing flowers like roses with cheaper alternatives or skipping them all together. So after second time I complaint. Ken (have no idea who he is, manager or not, he never actually mentioned it) went to the recipient and discussed the complaint with her! Counted that there were two not one rose (btw on the picture on their website there were at least three) and then requested the old bouquet back, so his whole apology was to actually deliver what I ordered from the start and then embarrass me in front of recipient second time around (first when they sent her cheap version of the bouquet I actually ordered (I paid $180 for flowers with chocolate and a teddy bear) and then when he stood there discussing with her that there were one more rose in the bouquet that one can't see from the picture recipient sent me (when she was thanking me for the flowers)). I'm sorry but this is the very definition of an extremely poor service. And he keeps coming with ridiculous excuses blaming recipient for a bad photo and such, clearly completely oblivious that he keeps making situation much much worse and only reassures now not just me but the recipient as well as to just how poor their service is. Disgusted by dealing with this company and Ken as the representative of this sad excuse of a flower shop. And to think that I actually deleted my original 1 star review to give them a chance to make amends, but they only confirmed that they absolutely deserve 1 star review and nothing better than that. Awful, horrible experience, be warned. read more

Mom been with these florists for years and years. Tried to send flowers to a funeral home in Dartmouth, NS. Women there couldn't get it right, kept insisting Halifax, NS so asked to speak to somebody else. Well then 'the man' came on the phone and said after she explained what was going on 'you've been giving shit from the start' ! Yep. He should be fired. Cancelled the order and never again will I phone this florist. read more

Excellent service and product! I have been using them for about a year now. They were especially helpful and accommodating on the last order I did because I had to reschedule the delivery date last minute. read more

Very disappointing. Knowing I would be on a business trip during my wife's birthday, I pre-ordered a birthday arrangement (for and adult) with balloons. Well it was delivered with a Mickey and Minnie Mouse balloon .... and looked as if it was for an 8 year old's birthday. the explanation from Brant by a snarky person was that the adult balloon had a hole in it so they substituted Mickey and Minnie.... and thought it would be OK !!! Well no more Mickey Mouse service from Brant Florist for me or my family. read more