Awesome customer service. Mortgaged with them for over 10 years with solid payment history of almost $100k in interest. Sold our home in late February and paid in full the final payment. Title Company held onto the payment for 3 weeks due to buyer delay and it triggered a 30-day late payment on my credit. Dean at Branson Bank basically shrugged his shoulders and said there's nothing he can do, the payment was late. I have a friend who works at another bank and confirmed that there was something they could have done but it's a pain and it's easier just to ignore the dispute and let the credit companies clear it off. **UPDATE** My credit score was corrected. Changed my review stars from 1 to 3. Somehow our multiple conversations did not convey that the delay in payment was due to the buyer and was out of our control, but luckily it was clarified by my review/post and they realized a correction could be made to my credit. read more

Great customer service have been a customer for over 15 years. Great people that value the local business owner and residents. Hometown bank

Stopped in to open new account evidently 1 new accounts person and they were at lunch. Told come back in 45 mins...... no don't think so great southern it is read more