Just found out that RIG cancelled our home owners policy about 6 months ago and never told us…read morebecause we had a dog that was questionable. It's not a dangerous breed by any means. Not one phone call or email to let us know. In fact, they have been calling us to sell a bundle with our car insurance even though our home policy was cancelled. Good thing none of these storms hit our home. We could have been in a bad situation. Poor, in fact, zero communication. Pretty sure they have to give you a notice if they are going to cancel a policy. Save yourself and go somewhere else! All they care about is sales and they will give you a big sales show to convince you and try to gain your trust. It's all just a show. Don't believe their lies! Blake, the owner sold it to us. I wouldn't trust him at all and you shouldn't either!

From the owner: Keeping people- our customers- at the center of what we do helps us to find the best solution for…read moreeach of our customers. Saving money is vital for almost everyone, but having the proper coverage is also extremely important. We want to get to know you and your family, to find the right product to fit your needs.Home, Auto, Renters, Landlord, Boat, RV, ATV, Life, and even Pet! Call or come see us for a quote.

I was new in town and needed some help with some outdated checks from my mother's estate. I wasn't…read moreeven a client of theirs, but they helped me get the checks reissued and I was finally able to close out my mother's estate. The people there were so friendly and helpful that I highly recommend them!

From the owner: At Doug Baker State Farm Insurance, we have been doing things a little different for 30 years. We…read moreput the customer first. Our job is to ask you questions to make sure that on your worst possible day, the proper coverage is in place. We work to understand where you are at in your life and career and treat each interaction with integrity, transparency, respect, and genuine care. Shopping for new or used car? We can help with Auto Insurance. Looking for that new home and need Homeowners Insurance or Condo Insurance? We are here to help! We also offer life insurance to make sure your family is covered. Come see why Doug Baker State Farm can not be beat when it comes to customer success. License #: MO-8009041, AR-100132599, KS-7179338

With my various businesses and real estate properties, I have dealt with several insurance agencies…read moreover the years. With regret, I must admit that Akers & Arney are strongly lacking with it comes to good customer service. I have been made to feel very unimportant to them... and when it comes to making any kind of claim, they try to talk you out of it... using what seemed to be scare tactics in order to get you to just pay for the damage yourself. I left messages for the co-owners of the company, Edd Akers and David Arney, and neither took the time to even return my phone calls. The poor customer service apparently starts at the top and trickles down. Very disappointed in this company after having been a loyal customer for 8+ years. I have switched to a different agency.

From the owner: Award-winning independent insurance agency.read more

Any time I have a question I can send a text message even while working and I get a prompt, helpful…read morereply from a real human. I've never had an issue that couldn't be resolved quickly!

Maureen herself was extremely rude, I will be moving all 5 policies from her office. I stopped in…read moreand asked for a couple of minutes of her time. She said she didn't have it and didn't offer to set up a time for me to return.