Respectful, professional and kind…read more Everyone I have interacted with has been wonderful. They actually listen to your concerns. Thank you to the entire staff for helping Lily.

Wonderful care for my little pup. Answered all my questions and the pricing was very reasonable…read more Would recommend Dr Foy to everybody.

We are very grateful to the staff and doctors at Wilson Veterinary Hospital. All the Vets are…read moreexcellent but Dr. Lupton has gone above and beyond providing for our dogs especially one who has a heart condition. We were very worried because Barkley became ill and had it not been for Dr. Lupton's desire to find out what was causing it, I really don't think our Barkley would be here today! We would not consider going anywhere els! Thank you to all at WVH.

After over 30 years at this office we are seeking a new veterinary home. We have had multiple…read moreinteractions with front staff making us feel completely unappreciated. It's sad that the growth of this practice has sacrificed the personal attention and compassion that made it great.

The employees were so caring. Our hearts were melting and they were so understanding of our…read moresituation

Caring, professional Vet and Vet Tech. Helped get through my 15 year old dog's euthanasia. They…read morewere so kind and so sensitive. Too bad my Vet in Pikeville (north wayne) couldn't be troubled to see either one of my dogs when they were at the end of life. Thank God for Points East!

This past Sunday my dog was short of breath. We had to go to the Animal Hospital in Wilson. My dog…read morewas in CHF and his heart was enlarged. He didn't respond to the lasix. Along with the vets explaining and my knowledge as an RN. The decision was made to let him go. My heart still hurts. Everyone was compationate. I received a card in the mail from all the staff at Benvenue, my dogs primary vet. I Thank them for their kind words and thoughts. My baby will be truly missed.

Dr.Holtz is our Vet at Benvenue Animal Hospital . He even sat on the floor with our pup to give her…read moreexam and play with her

We had to take our cat in on a Sunday afternoon. We were warned over the phone that it would be a…read more2 hour wait. And it was a 2 hour wait, with our cat sitting quietly in her carrier the whole time. What happens when you have a dying pet and you have to wait over 2 hours in the waiting room with other people and their pets? We were told that there was a 5 hour wait on Saturday! You either wait for 5 hours or let your pet die. I honestly hope I never have to go back there, although the vet that we finally got to see was very kind. No more calling your own vet on a weekend. You have no choice but to go there. I will think twice before adopting another animal if this is the only option for a sick pet.

To be fair up front, I got in an argument with the vet over the phone when my fiancé had been…read morewaiting for over an 1 1/2 hours to be seen. Events were as follows. Fiancee brought daughter's cat who had been in a fight with another animal. Cat had lacerations and was bleeding and in serve pain and was slipping in and out of sleep or coma. Upon arrival to EC Vets was shown to a room and never checked on. After waiting about 30 mins she asked when she would be seen because she was worried about her daughter's cat. The vet tech told her someone would be in to see her as soon as she could. after another 30 min she asked again and was told rudely she would be seen when they had time. After 1 1/2 hours I called and asked if they cat could just be triaged. I spoke to the vet who told me she'd be seen when they had time. I told her I understood this pet was no more important then anyone else's but with humans they are triaged so they can maximize the amount of lives that can be saved. She told me thank you for the advice and was very rude. I was calm and asked her if she went to the emergency room after a car accident and was seriously hurt would she want the toddler with a cold and the guy with a sprained wrist seen before her and she thanked me again for my advice. I got angry and told her to F*** off and hung up the phone. I admit I was wrong but at that point she threw my finance, cat, and daughter out of the place. So she took her anger at me, out on a defenseless cat and 4 year old kid. What a professional. I hope she has a like experience at an emergency room.

The Cottage Animal Clinic, Stantonsburg, NC…read more If I could give zero stars, I would. My experience with The Cottage Animal Clinic was one of the most upsetting, unprofessional, and downright unethical encounters I have ever had with a veterinary office. I brought in a small outdoor cat I had been caring for for over a year -- a cat who arrived on my property malnourished, underweight, and missing large patches of fur. I fed her, sheltered her, and slowly brought her back to health. She chose us as her family, and we loved her dearly. I did not want to see her pregnant and bringing more feral cats into the world. Before the appointment, I explicitly told the clinic that I did NOT want her ear tipped. I explained that she was no longer a feral cat, that I was keeping her indoors, and that I would be her owner going forward. They heard me. And they did it anyway. After the clinic discovered she had a microchip, they refused to let me see her, refused to give me any information, and spoke to me as though I had done something wrong by caring for a starving, sick animal who showed up on my property. They accused us of being "aggressive" simply because my husband -- heartbroken and frustrated as well -- raised his voice slightly while pleading for me to be allowed to say goodbye. (I later discovered why they wouldn't let me see her.) But the worst part came later. They sent the cat to Wayne County Animal Control. After they were unable to find the original owners, we went to the animal control to adopt her, we discovered that the veterinarian had cut the tip of her ear off, even though she already had a spay tattoo from her original owners. There was absolutely no justification for ear‑tipping a cat who was already spayed, already tattooed, and whose future owner (me) had clearly and directly declined the procedure. Then I figured out why they wouldn't let me see her because they had already cut her ear off before they shaved her and found the tatoo! And if that's not enough, when they shaved her to discover the tattoo, they cut off one of her nipples and cut her skin with the shaver. Amateur work. They permanently altered her appearance against my wishes and against all common sense. Ear‑tipping is meant for unowned feral cats in TNR programs -- not for a cat with a microchip, a spay tattoo, and a person standing right there saying, "Please don't do this." Instead of compassion, we were met with coldness, accusations, and a complete lack of empathy. The way we were spoken to was dismissive, condescending, and unnecessarily harsh during an already emotional situation. Thankfully, the staff at Wayne County Animal Control treated us with kindness and helped us fill out the paperwork so that if her original owners do not reclaim her, we can adopt her. Their compassion was everything this clinic lacked. I understand that procedures and laws must be followed. What I cannot understand -- and will not excuse -- is the unprofessional behavior, the lack of empathy, and then when I call their office to ask the name of the veterinarian to whom I was speaking with, the receptionist lied and told me her name was Karen... blatantly lied!!! Totally inexcusable behavior. People deserve to know how this clinic handles animals and the people who care about them. I will never return here, and I hope this review helps others make an informed decision before trusting this clinic with their pets.

Had a 9 am appointment time, didn't get seen until 10:30. The vet never came in and spoke with me…read moreand my cat went home in worse shape than when he got there. The office manager thinks her size is intimidating but she's useless because even with appointments, it is hectic an chaotic. The vet tech even admitted that he looked worse leaving than when he came in. Don't use this vet.

Eliminate the consultation fees charged, if you request a veterinarian to call you…read more I asked if the vet could call me regarding a charge to administer a pill to my dog. I had never received a bill to administer this medication previously I was told that if the vet called me, I would be charged a consultation fee. I felt that this was ridiculous. I understand the vet couldn't talk to me at the time I was at the office because it was during office hours, but being charged a consultation fee for a phone call regarding a policy of the hospital. Unacceptable. That day I switched veterinarians. My dog was well cared for and I was confident in the staff. I just feel like greed was involved.

Very friendly staff. Took our dog into exam room without a wait. Vet and assistant was extremely…read morepatient and loving. Gave great information and was super helpful. Facility was clean and organized