Many thanks to everyone at Forest Ave animal hospital. The entire staff is helpful and considerateread more

All my dogs have been seen by the vets at FAAH. They and their vet techs are kind, compassionate,…read moreand love what they do. All my dogs have had top notch care by Dr. Gaines and her team are so knowledgeable. My Philip Alexander (pittie) loves to go to the vet to see his friends there!

I have survived in Delaware with three dog rescues, and three cat rescues, from Mexico City to…read moreDelaware by car, with Sunday clinics in Delaware /Seaford thanks Pet Vet that travels to Seaford Tractor, never an issue. But I wanted to find a regular vet, and went to VCA for the first time. I am VERY hesitent on picking any one and waited until a place felt right, as these three dogs have seen alot from Mexico City to Delaware, so it had to be the right place. VCA was the right fit for Wriggley, a golden afghan hound. The arrival was easy, the doctor, Douglas Gilison, V.M.D. , was informative and helpful, and very generous with his time and care of Wriggley. Ears cleaned, blood test for lime disease, looked at his paw for possible strain, and helped with future suggestions. Funny, helpful, and hospital, all the staff was from beginning to end. When I left I saw Wriggley's name had been written on the board which was a nice touch as he was new. This helps ease of mind when your family is well taken care of, and is not easy with so many people, their pets, and their concerns.

The staff is fantastic. Very helpful. not many businesses are helpful like vca Dover. They go out…read moreof their way to help. Highly recommend

Dr. Doug Riley and the staff at Delmarva Animal Emergency Center, have restored my faith in…read moreveterinarians! My cat was sick and they took care of her. Dr Riley diagnosed her and I was able to get the medications she needed right then and there. And the cost of the visit and medications did not break me! I'm so thankful for them!

We waited for over three hours in the lobby waiting for the doctor and another hour and a half in…read morethe exam room. All she did was poke my cat in the butt with a thermometer and didn't even manage to get the temperature and left. Everyone else in the lobby legit started to get up and leave because of the wait time. There were emergencies going on and they weren't prioritizing and could be heard laughing and chatting in the back. Not a professional place at all, i don't recommend.

Dr Ussellman is amazing. My cat loves her. The whole staff is great. The hospital is clean and…read morewelcoming

I brought my two cats in for what should have been a routine annual wellness visit, and it turned…read moreinto one of the most unprofessional veterinary experiences I've ever had. During the appointment, the veterinarian, a short older caucasian woman, repeatedly yelled at the veterinary technicians in front of us. The entire room became visibly tense, and MY GIRLS - MY FIVE YEAR OLD SPAYED CATS WHO ARE MY ONLY CHILDREN - who had already been stressed by being in an unfamiliar environment... became even more agitated. No animal should be examined in an environment where staff are being screamed at. The veterinarian whom I believe her name was Dr. Gallagher, then raised her voice toward me and instructed me to stay away from my own cat because she claimed she knew my cat would scratch me. This was particularly inappropriate considering she had never met me or my cat before that day. My cat's behavior was far more likely a response to the chaotic, high-stress atmosphere that had been created in the exam room. I remained respectful and civil throughout the visit because I did not want to escalate the situation or create additional stress for my pets. However, I left feeling shocked by how both the staff and I were treated. The veterinary technicians deserved far better than to be spoken to that way, and so did the clients. This experience fell well below the level of professionalism I expect from a veterinary practice. Unfortunately, instead of feeling confident in my pets' care, I left feeling uncomfortable, embarrassed, and disappointed. I sincerely hope the practice addresses this behavior because neither employees nor clients should have to experience it.

Very hospitable, caring, and professional. Would absolutely recommend!…read more We had to bring our older cat in because she wasn't feeling well and wouldn't eat, and they did some tests and found multiple issues. It was decided that the best decision was to have her put to sleep. Dr. Gennusa and Pam, the veterinary assistant, were very professional throughout the whole visit yet also very hospitable, caring, and respectful. They were extra sympathetic and compassionate and definitely made the process easier for us. They really walked through the whole process with us. 5 stars!

They killed two of my cats and they could put your animals at risk too. A number of years ago one…read moreof my cats became ill, this place was are regular place but weren't open (Sunday). We took ill cat to the animal hospital. There we learned our cat had an enlarged heart and needed to be on meds. We went for a follow up a week later and they demanded we take the cat off the heart meds even though we told them the animal hospital stressed the cat needed to be on them. Two weeks later our cat passed away. Fast forward to today, chalk the first one up to honest mistake. This next mistake, unforgivable. My elderly cat (16 yo) came in due to a drop in weight. Concerned they did blood work and a host of other tests. They said the cat was just old and otherwise it was in "top health." A number of months pass and she slowly losses more energy and develops an eye infection. Again this place was unavailable to see my cat but could squeeze it in for an extra hundred bucks. I again am forced to take her to the animal hospital. There they look at her file and said not only does she most likely have CANCER, but her one lung is gone, and she has FAILING kidneys. Again, this isn't something they did tests for, this is something already in her file that Governors Animal Hospital REFUSED and NEGLECTED to ever tell me about. Don't take your animal here, they are not safe. They will lie to you, and they will charge you top dollar to do so.

Like many pet owners, I desire a top-notch medical practice for my "furry family", one that mirrors…read morethe same quality of expertise and care that I desire and expect for my own human medical needs. I am thrilled to say that I've found that quality of care for my "furry family" at Brenford Animal Hospital, P.A. at their 4118 North DuPont Hwy in Dover location. I am a recent permanent resident of Dover and had adopted my furry felines just before the pandemic shut everything down. As both had all their vaccines etc., were in good overall health, and remained completely "indoor" pets, I had no need to seek any medical attention for either of them until now. I never had felines before and although I did have a wonderful four-legged furry friend for many years before them, she was of the canine breed. Needless to say, felines are totally different. When my "Oreo" exhibited the need for medical attention I looked for reviews for Veterinarians in the area. I write this review because generally people write complaints about experiences, but sadly when they are happy neglect to write compliments and give thanks to those companies and peoples that deserve gratitude to be spelled out. I want people to know about Brenford Animal Hospital, P.A. at 4118 Noth DuPont Hwy in Dover, DE. From my initial call just before the practice closed for the day, through the past few days of communication, everyone I've interacted with at this practice has been wonderful! I don't say that lightly either. By the time I assessed that Oreo needed medical attention and located a veterinarian practice it was near the closing of their work day. Megan was my first point of contact she listened to the concerns I had for Oreo, spoke with the doctor and discusses some options. I ultimately, called back just a few minutes before they closed, spoke with Megan again and booked Oreo for a morning appointment. Megan didn't rush me off the phone, she afforded me time beyond closing to begin the paperwork needed for the morning appointment - she could have had me go "online" to do it myself but graciously extended to me the courtesy of doing it for me and didn't make me feel for a moment that I was imposing on her. My husband and I took Oreo in for the morning appointment, and we both were impressed at the cleanliness of the office and of the examination room. Jacquelynn assisted Dr. Kern's and was the first to interact with Oreo. She was wonderful with him. He has never let a human handle him for the length of time that she needed to and it was as if he'd always known her. I was so impressed! Dr. Kern also had that same effect on Oreo. Oreo had a thorough exam and we were given guidance of what we needed to do to help him get well. I spoke with Dr. Kern's the following day via phone for follow-up and also went into the office to get some recommendations on "treats" for Oreo and Steven at the reception desk listened to my concerns and helped me. I truly felt every person I've identified in this review cared for Oreo's wellness and was compassionate to my concerns for caring for him. They are truly a "team" and clearly share the same attributes that create a practice environment that is exceptional! I thank them and am so thrilled that they are in my community! I know that my furry family will always have the best of care for their medical needs at this practice and which them all professional and personal success!

We went here for decades, but since Dr Hammer retired this place has gone down hill. Our dog that…read moreis limping and tested negative for Lyme disease is being treated for Lyme disease. Instead of doing the X-ray when there they make a second appointment for us to bring her in for X-rays. Makes no sense. I had asked let's to a X-ray. Had our cat in there numerous times for vomiting and diarrhea, was told on numerous occasions she had fleas (never saw one flea on this cat) she has worms or a parasite (no worms in her stool) end up up the emergency vet when she started vomiting blood. (Also she was an indoor cat, never went outside) They do a X-ray and the cat had upper gi cancer. We know the cat was most likely terminal now but if they had done a X-ray or ultrasound we certainly could have made her final days more comfortable and with the proper medication prolonged her life a little. We are very upset about this, they gave us worm medication and antibiotics that was it and we returned numerous times about her vomiting numerous times a day. I feel like they just google your pets symptoms and treat for whatever Google says. If you love your animal don't go here. It's not about the amount we spent at the emergency vet if she was diagnosed properly and treated she would have been more comfortable in the end. Why is it so difficult for them to take a X-ray or ultrasound, do they even own the equipment to do so ? At the time of her emergency vet visit our beloved cat was still on antibiotics with them saying she had worms or a parasite, prescribed by brenford. I used to think highly of this place when Dr Hammer was there but no more. 9/30/26 Took dog to Forest Ave animal hospital, my dog does not have lyme disease she has a partial ligament tear. She's getting like cortisone shots and laser treatments, pain meds, I see a difference with just one shot. X-rays don't show tissue but you can see the inflammation in her joints from the swelling from the partial tear. X-rays not cheap but I'll pony up the money so my dog has a better quality of life. Brenford all about the dollar now, I just don't understood why they don't do xrays, especially when I requested they do X-rays. In this past this was an excellent veterinary hospital but with the retirement of some of the vets it's lost a lot of experience.

Dr. Araque has been treating our 2 skittish rescue cats for about a year now, and we are incredibly…read morepleased with his service. We are always impressed by his gentleness, knowledge and his array of equipment that allows for us to get everything from routine vaccines to analytic bloodwork done in one visit. His lovely wife also comes along as his veterinary assistant, and she is also great with our boys. It saves us the time and trauma of taking our cats out of our home and into an unfamiliar environment with loud noises. Delmarva Mobile Veterinary is worth the extra money and highly recommended!

I have contacted him on 4 different occasions asking for help. My dog doesn't travel without…read morevomiting. Each time he has told me to go to my vet. When I brought it to his attention he threatened me with legal action. Says I am harassing him. I have every email and messages to him and from him. Not friendly at all. If he doesn't want to come see my dog just say so!

Everything went smooth, called when outside in parking lot, staff came out, took my dog. My dog…read morewas examined and received shots that I wanted her to get. Also Sadie had a chip and I was sent a email from when you're dog is lost. I'm thankful for VetIQ, set this up to send to me so I could update everything with Sadie

They pick up your pup in the parking lot as you can't come in. He got his shots and was out in…read morefifteen minutes tops. They also checked with me and asked if they could clip his nails and clean his ears. I'm very happy and much cheaper than regular vet.

We visited as a first-time patient for our cat that has an eye ulcer. We thought it was just an eye…read moreinfection. We were impressed by the pleasant bedside manner and thorough explanations of what was going on with our cat, what to do when we get home, and follow-up. I really hate when veterinary clinics treat you like a source of profit and don't make you feel they actually care about your animals like you do. For me personally, any pet I own is an extension of my family - a furry child. I appreciate receiving care here just like I would at a Primary Care Physician's office.

This place needs to reevaluate their staff. I could tell my dog was manhandled. When he was picked…read moreup, he looked traumatized. Dr. Crook diagnosed him with diabetes, but yet wouldn't provide any lab results, confirming it. After the treatment began, my dog's body just started to deteriorate. This doctor had the worst attitude.......in general, This place was a horrible experience. Please take care of your babies and don't let this doctor near them. Update, my dog is dead