I had a fantastic experience with this shop and the owner. I had an issue with my mower and wanted…read moreto add a mulch part to it as well. They came on time, picked it up, did the work I needed and communicated well throughout the whole process. When my mower came back it looked brand new and ran perfectly! It's not super cheap but you get what you pay for and I got excellent service and quality work done in a timely fashion!

I contacted Sean (the owner) last year, asking about repairing my John Deere lawn tractor. He said…read moreto bring it in and he would do an evaluation and give me an estimate. Weeks passed by and I didn't hear anything. I called and he said he hadn't gotten to it yet. I waited again and left a few messages. After no response, I dropped by (45 min round trip). He said he lost the repair tag, so I filled out another tag. More waiting with no update. I was able to get him on the phone and he said he was acid washing the carb. I remind him that he said he would give me an estimate before doing any work. Back to waiting, but then life goes on and I didn't follow up. Fast forward over a year later to today. I decided I would show up and take back my tractor. The overgrown front yard is littered with "repair items", including my tractor. The hood was removed, leaving the engine open to the elements. It looked just like every other forgotten piece equipment that other customers left with him. Sean appeared and I reminded him who I was. His excuse was that he lost my repair tag because "sorry but my tags aren't weatherproof"! I dropped off a tractor that had some value to me. I expected to know within a week or two if he could fix it. If not, then say so, and I would have picked it up and sold it. Instead it is a total loss, and is now part of the Harvest Lawnmower Repair graveyard. Before you consider this business, check out my photos.

Thanks to park city for putting a rush on a generator repair before the cyclone blizzard of 2026…read more. it came out working perfectly and they gave me tips on how to maintain it!

This is my second time using their services and both times they have delivered. The first time I…read morebrought in my snowblower for a tuneup and they picked up and dropped off without any problems. This time I dropped off my leaf blower and they were able to repair it. It took a bit long but understandably it was during the end of autumn so I assume they may have been backed up. The service was excellent I recommend them.

Joe was great! Timely and thorough. And he came to me. All I could ask for…read more I plan to continue using Joe to help me keep my lawn equipment tuned up.

I have been using Joe for many years and have always found him very knowledgeable, patient,…read moreflexible and very dependable. I strongly recommend Joe's Lawn Mower. Joe ha sfixed all my equipment multiple times and a fantastic value.

My husband rented a log-splitter from these guys the other weekend. He's very happy with service…read moreand product performance. Staff was very friendly, helpful and accommodating. He says: These guys will now be my first choice for any future equipment rental needs. Forget Home Depot or Lowe's.......try Monroe Rent-All!

Disappointing quality of equipment. We rented a tent, tables, and chairs for a ridiculous amount of…read moremoney. There was dirt, holes, and marks all over the tent and chairs. The tables were not the same size. Called to speak to someone and never received a call back. I understand sometimes these things happen but at the rates charged I would expect to receive clean equipment in good condition. If they had called back, maybe I'd give more for decent customer service.

I have a large home and have had to replace three large air conditioning units over the past four…read moreyears. We also added a whole home generator. Rob Capri has always taken care of me. Many different repair professionals have been to my house and Keith is incredible - knowledgeable, fair, patient. Overall, the service and the team has been extremely efficient and personable. They take customer satisfaction extremely seriously. You can just tell with every interaction with them. Highly recommend.

Gault is well known for NOT being the least expensive oil/furnace company. You would expect top…read moreservice for the top prices they charge Unfortunately when you finally need them they fail big time to live up to their pricing and reputation. Three service calls and waiting for the fourth with charge after charge after charge for their guessing what part may be the problem my home still has no heat It's only been two weeks. Maybe it's me being too demanding. But two week and thousands of dollars of their guesses I very PO-ed

First off lets talk about that hardware store smell that hits you the second you walk in off the…read morepost road. Love it. What sets this store apart, though, is the incredible knowledge that everyone working in there has. It's kinda wild. Highly recommended!!! -Kevin

I ordered antique brass finished coat hooks from Historic House Parts. The head twisted off the…read more1-inch matching screws - even with pilot holes and hand tightening. The Hemlock salesman first said, unfriendly-like, that he didn't have the matching screw. I said I didn't require the exact match - only something that would not be a sharp contrast. He unhelpfully showed me a shiny silver finished screws. Then, I replied I was thinking black, because of the antiqued finish. He rudely showed 1/2' black screw. I already miss the helpful Posters Hardware in Fairfield. I ended up at Home Depo,t where they were surprisingly helpful and had what I needed at 1/10 of the price. I will never go back to Hemlock Hardware - their just plain rude.

If Clarke gets bad reviews on Yelp, this proves Yelp is just for whiny consumers and their time is…read moreplayed out. They have the best customer service of any company I've ever dealt with (and I've been a dealer for 20 years in their industry, I've dealt with every brand) All the other manufacturers customer service gets worse, and Clarke gets better and better. I've seen them do the RIGHT THING every time, even if it costs them money out of pocket, they do right by their customers every single time. You get what you pay for, and if that item needs service over it's 25-30 year life span, I've seen Clarke fix things out of warranty for free because they felt like the product shouldn't have failed. I've seen them fix something that broke within a 24 hour time frame, which no service company has pulled off in the many times I've had that scenario play out. They consider the customers needs and MAKE IT HAPPEN, no question about it.

Working with Clarke Service has been one of the WORST customer service experiences I have ever had…read more It's been a 15 month long saga turned nightmare. They came out in the early Fall of 2021 to service the freezer in our Sub-Zero which had stopped working. The tech told us it needed a new compressor which would cost over $1,500 to replace. We paid the $170 diagnostic fee and told the tech we'd have to save up for the work. We spent a year using our old freezer in the basement while saving up and then called Clarke to come back out for the repair. After a few minutes the technician told us he made misdiagnosis - the freezer had a leak somewhere that made it "un-repairable". Then he actually asked me for another $190 for "re-diagnosing". When I objected, he told me he would let the office know what happened and they would probably refund it to me. When I asked him if we could talk to them first he gave me the number but said he had other calls to get to. I called from the next room and waited on hold for 20 minutes but then came back and agreed to pay him but asked that he please be sure to document the ticket. That was mid Aug - they received no info from the tech so it took me 3 months and 6 phone calls to Customer service before finally getting the refund in mid November. Frustrated with Clarke and questioning the competence of their technician, I decided to get a second opinion. When the next tech came out he opened the grill and immediately asked what happened to the compressor - it was gone! So we wasted another $150 diagnostic fee since there was nothing they could diagnose, then called Clarke to tell them their tech had essentially stolen our compressor. After two follow up calls we never received a response. I ended up calling Sub Zero Corporate to submit a formal complaint and worked with Jack. He reached out to Clarke twice, and told me to expect a call from the Service Manager, but instead, I ended up getting a call from the tech who had been here. He admitted to taking the compressor but tried to say he was actually helping us out so we wouldn't have to dispose of it. This was obviously a lie since he had told us it was unrepairable and we'd have to replace the $-5k unit and dispose of the whole one anyway. He even tried to say he would bring us a broken compressor if we wanted. Now fuming and frantic since we are hosting Christmas and had anticipated having this working h now, I called back to Jacks at Sub Zero who called Clarke again and finally spoke with the owner or manager. Sub Zero offered to cover parts and some labor for a sealed system rebuild if I paid another $500 with no guarantee it would work. Reluctant to use the same company, I looked for another one but shockingly there are no other authorized Sub Zero service companies available in Fairfield County, CT so I had no choice but to accept. They called me back and raised the cost to $540 and said they can't get here until mid-January. It's hard to tell whether any of this has made its way up to management at Clarke so I asked again to have Joe, the service manager, please give me a call. My only hope is that he will hear about this and make things right, but as of yet, I have not heard from him.

Servco has serviced my kooky boiler for a decade now, and I cannot more highly praise their level…read moreof service. Everytime there is an issue, they promptly respond, their guys know what they're doing, and they're incredibly thoughtful. They definitely go well above and beyond what I would expect and we're grateful for that

I have been so pleased with this oil company. They are fairly priced, incredibly responsive and…read morehonest. Pam is always pleasant and helpful whenever I phone with an issue. Yesterday a service technician, Chris, came to understand why heat was not reaching into the primary bedroom in the corner of the house. He worked diligently to solve the problem. He even offered to get a suit on specialized for going into crawl spaces but I said it was not necessary. He made a vast improvement in the her flow to the room and I am so happy. It is still not as warm as the other bedrooms but it is tolerable now. Thank you Chris!!!