I have been a client of Lonestar Integra since 2011 and I've never had the need or desire to look…read moreanywhere else for home and auto insurance. The rates they are able to offer are far less than anything I have found on my own and they make it so easy to complete the initial paperwork and renewal processes. My favorite part of this company is that they continue to search for even better deals for me and bring those forward to my attention. I have owned two homes and several vehicles and the customer service and turnaround has been above expectations each time. I constantly review my monthly expenses to look for areas of improvement and I can gladly skip over my home and auto insurance because I know I have the best deal and great coverage.

I worked with Ida Clay to get my auto and renters insurance and she was amazing,hands down…read more Ida helped me get great savings on my car insurance so that my policy is now almost 50% less than my previous policy with another provider! She also helped me to get a better coverage for my renters insurance for the same price as my previous provider charged that was less coverage! If you have insurance questions, or looking to see if your eligible to save more on insurance needs she is your go to girl!

Will and his team are on it!  They were able to get me better coverage at a better rate for my auto…read moreinsurance and were able to get me life insurance as well for a lower price all in!  Highly recommend this office!

As a mortgage broker, I deal with lots of insurance companies and this is where I decided to get my…read morehome and auto. They have great service and are extremely responsive. Brittany and Carol were always willing to take my call and help in any way they could. I am a customer for life!

I want to provide an update to my original review in 2014. Since then I have purchased a home and a…read morenew vehicle. Texas General was able to bundle my insurance through a different carrier and save me money! The customer service is always amazing!

I had been with the same insurance agency for about 10 years..I was not seeing any type of customer…read moreservice advantages for being a loyal customer here and my insurance kept going up and up and I've never been in a car accident or gotten any tickets so I wasn't satisfied anymore. I went into this office and was amazed at the great and friendly staff starting with the front desk agent named Jasmin all the way up to the owner Jarad who is so helpful and knowledgeable and passionate about helping his customers get the best and right coverage at the best price..love this office and their staff. Plus I ended up saving $150.00 per month on car and home insurance!!!!

Hands down Tracy is the best insurance agent! There are a lot of people who are in the business for…read morethemselves, but Tracy will take the time to work with you and make sure that you have the proper insurance and at the right levels. I know when we moved over from another agent Tracy took the time to work with me and review our current policies and made significant improvements. Oh and then there is the customer service, I know when I call her agency I get a real person that can answer my questions quickly. So if you don't have insurance call Tracy, if you are satisfied with your current provider and just want to shop around call Tracy. Bottom line - If you want an insurance agent who cares about you and your family Call Tracy.

Absolutely amazing service, quality, and insurance! I don't think I'd ever switch. I've been with…read moreState Farm pretty much my whole life, but recently moved to Sugar Land with my family. I worked with Justin to get set up with my car insurance, and we quickly set life insurance and all of our other policies up. He, and his trainee Evan, are so patient and helpful with everything I need. Recently, I just bought a house and they gave me a quote for insurance. At the urging of my realtor, I called several insurance brokers to "shop around" and they ALL told me that they couldn't beat the price Justin and Evan gave me for even close to the same coverage. These brokers work with HUNDREDS of other companies to get the best price. I refer these guys to everyone I know and will most likely be a lifelong customer. Thank you guys for taking such good care of my little family!

just now New I wish I…read morecould give zero stars. I switched from my RELIABLE State Farm agent to save some money in March 2025. In April 2025-only one month later, I spoke to Marcus at Allstate and reduced one of three vehicles on my policy to liability only, which dropped my premium from $435 to $276/month. So when I get a bill for $428, I was confused. I called and spoke with Gisela, who, again, ran the changes but she came up with $280 and sent me back to Marcus, who never called me back. Called again and spoke to Tony-she was the ONLY helpful and knowledgeable agent I spoke with. She assured me the changes were in the system and she said she sent a message to the billing department to see what was going on. No response. Called AGAIN and spoke to Marcus again and he said he would get with billing and call me back. No call back. (So this has been three weeks by now.) Called again and spoke to Gisela. Again with the run around. In this conversation, I found out they included two different add-ons that I never requested. What?! How does that even happen without my consent? So Gisela removed the add-ons and assured me the changes were in their system even though the Allstate app on my phone still reflects a $428 premium. I called the very next day and spoke to Gisela again because the updates weren't on the app. She said the only thing left to do (since I have spoken to all the reps in the office) is to escalate the issue to her manager because there is nothing they (agents) can do even though they tried. Seriously? STILL no call back from Gisela or the manager regarding the escalation 7 days later. Here it is May and the problem STILL hasn't been fixed. I have never dealt with such poor customer service in my life. I called my previous State Farm agent yesterday and opened another policy with that office. Yes, I pay $50 more, but sometimes it's true you get what you pay for. Less isn't always better. I called Allstate and canceled that policy this morning with Marcus. Let's see if he can make it happen. I have my doubts. Unfortunately, I have no faith in the Christian Vien agency. I will be checking every day for a cancellation update. I hope anyone signing with this agency has a better experience than I.

Samantha Stephenson was very helpful in getting me the best deal for my money. She was very helpful…read moreand professional answering all my questions that I had. I would recommend her for all you insurance needs

The Staff was phenomenal, very knowledgeable and found be the bestest quote around Rubi an Mr…read moreVargas and understanding I HIGHLY RECOMMEND VARGAS agency for all your insurance needs.

This is the broker of an insured driver that HIT my car in MY Driveway. Got a claim number…read morerelatively easily and they scheduled my YUKON DENALI for repairs within 2 days. They also sent the rental car confirmation and told us to take the car into the shop we chose. Went to pickup the rental car and was advised that ALLSTATE will not pay the rental car place as it would be reimbursement only. THAT entails a $300 deposit and excess fees that I am responsible for. What they want to pay is for a compact car-which is not even remotely CLOSE to what i normally drive and yet still reimburse me not pay Enterprise directly. Had THEIR INSURED not ran his car into MY DRIVEWAY and HIT MY CAR this would not have been an issue. This is ridiculous. And Enterprise says this is not just me it is all of ALLSTATE that does this. From ALLSTATEs website: You can typically choose where to rent a vehicle, but some insurers partner with specific rental car companies. If you rent a vehicle from a company that has an agreement with your insurer, the rental car company may bill the insurance company directly, helping prevent you from paying out of pocket. If your rental company is not in your auto insurance company's network, you'll likely need to pay upfront for the rental car and then request reimbursement from your insurer. This would lead me to believe that Allstate does not have an agreement with any rental car companies and are continuing to "reimburse" people who have filed a claim against their company. Rep said several times that they had accepted liability yet here I am without a vehicle at no fault of my own.

All the ladies at this office are very nice and willing to help. I am very glad to be part of an…read moreagency that bring extra value to their customers. Even if you are not a customer and want a quick quote, they are always helping. Thank you ASAP!

I was looking for car insurance and ended up here. Awesome customer service by Jessenia. I never…read morefelt pressured to get their insurance and she was very patient when answering all the questions I had.