Horrible place. Badly managed. We visited 2 month ago, to see a family physician , Dr. Pranay Chander, cpso number 120060.
Receptionists was rude. We were put on hold for half hour, during which time, we were disconnected twice. We had to keep calling back repeatedly.
Our appointment was arbitrarily and unilaterally changed two times, without consulting us.
When we came for our appointment, doctor made us wait for 60 minutes, and then saw us for only 3 minutes. He did not even listen to our problem, and demanded that we have to come again, since he is very busy.
doctors was not even interested in listening to patients concerns. They just want their money from swiping health cards, and taking cash.
We were not even provided our legally entitled receipt for cash payment. We were overcharged for form completion, twice the rate legislated by cpso.on.ca.
Doctor was rude and did not even listen to our concerns.
Do not believe the fake positive reviews which their owner posts online from various sources, using ip address masking .
One of the worst medical establishments.
Doctor was incompetent.
Management is terrible. No manager ever called us back or even met us, to address our complaint, even after making us wait for multiple minutes. read more