I arrived here at 4:30 on a Monday and Luis, the owner, directed me in. He is very friendly, super…read moreknowledgeable, and an excellent mechanic. He had my Lexus RX 350 in and out in 15 minutes for an oil change. He refilled all the fluids and reset the warning light as well. He pointed out that I will soon need a new battery. I know where I will be going for the new battery instead of the dealership. I'm so thankful I found this shop in MARBLE FALLS. It is top-notch with the most mellow shop dog named Rico as well. I love to find local small businesses to support. Thank you, Luis!

Stopped by The Pit Stop for an oil change and had a really smooth experience. Luis was welcoming,…read moreprofessional, and got my oil change done quickly I was in and out. He was honest, efficient, and made the whole visit stress-free! Definitely a place I'll return to and highly recommend for reliable car service.

Extremely unhappy!!! I just went to get my oil changed when I got back in my car there was oil on…read morethe steering wheel oil on the shifter oil on the door inside and out and oil on my carpet floor mat!!! When I called up there to tell them it took a while for a responseand he said, " yeah I guess we can wipe it down bring it back up here" Definitely will not be going back to place!!!

Not much parking real cramped but still I feel like this is one of the better places to go. It…read morestill has the small town feel, although it can be really busy as Marble Falls is growing. They seem to be helpful and quick at what they do. They will get you in and out and for the time being they still do state inspections.

Service was horrible and the old white guy with the glasses was disrespectful as hell. Nobody…read moregreets customers anymore and you should never walk up to a customer saying "yes" versus how may I help you today.

If I could rate this ZERO stars I would…read more Took four tires up to do a swap - two tires onto one set of rims and two tires onto the other set of rims. Literally take all four off and swap them two and two onto rims. Waited OVER 3.5 HOURS while other people came in and were helped immediately. When asked how much longer, got told it will still be a while. Finally told them to load tires back up and left. Thanks for screwing up my whole day AND not getting the tires swapped around that I needed ASAP.

Called before going in to ask if there's a long wait for an oil change. Assured there was not. Got…read morethere & was 3rd in line to pull into the bay. It took ONE HOUR to finally get an "oil change." Pulled out of the bay, only to hear the car making strange sounds. Drove to the front of building, & upon inspection, THEY DRAINED THE TRANSMISSION FLUID!!!!! It took ANOTHER HOUR for them to replace the transmission fluid & actually do the oil change. THIS PLACE RUINED THE TRANSMISSION!!! Had to buy a new car & will only get services done at the dealership after this expensive screw-up! DO NOT RECOMMEND!

Nothing speedy! Everyone on phones no one ever greeted us. We saw the prior poor reviews and…read moreskedaddle out of there

Duane Gilder and Gene Baker in the Service department delivered a 5 Star experience when I took my…read moretruck in for service. Good communications on the status of my truck while it was being serviced. Good customer service and attention to detail.

Cami at Johnson Sewell Ford is amazing !!! Every person I came in contact with was so helpful and…read morefriendly !! I highly recommended Cami & Johnson Sewell!!

Excellent service by very nice staff! Have used them recently, also in the past and certainly shall…read morein the future!

I just got 30,000-mile maintenance and inspection (not a trivial service) on my 2021 Toyota Avalon…read moreLimited from the nearby Cottonwood Shores Grease Monkey. The good news is that the staff was very nice, friendly and easy to work with; there's a comfortable waiting area, and the work was completed when promised. My wife has used them for periodic oil changes with no problem, and I've used them for other work in the past, usually satisfied. The less good) news is that there was a bit of upsell pressure for optional $200+ fuel injector service (not a terrible thing; we're capitalists after all), and their overall prices were significantly higher than my alternative well-established repair shop 15 minutes away in Marble Falls. (I didn't know that at the time, and went to Grease Monkey for convenience.) The cost was still far less than what a Toyota dealer would have charged, and they upsell too! A couple of examples: The charge for changing the transmission fluid, including the fluid itself, was $512 (including tax). In Marble Falls the total would have been in the high $300s, including their most expensive fluid. Grease Monkey told me that my tires were badly worn and cupping, with a fairly fresh cut in one that exposed the steel belt. See photo they sent.) I don't recall hitting anything that would have cut a premium tire that badly, but it was an important safety inspection find. They strongly recommended (and I agree) replacing the front two for just under $440 per tire (same premium tire, installed, including tax), and recommended a road hazard guarantee for an additional 17%, which would have brought the total to about $500 per tire. (Every tire I've ever bought comes with a road hazard guarantee included, but theirs might have been a little more comprehensive.) I declined. The cost of exactly the same tire from the Marble Falls shop (installed, including tax) is just under $331 per tire (without the road hazard upsell). Interesting side note: There was a very cool unfinished 1941Chevy pickup hot rod in the storage yard, and I think I saw classic Chrysler Imperial tailfins sticking out farther down the row.

Absolutely tops. I was there December 4, 2025, for new tires and alignment, but have used them for…read moreother things as well. Very competent, trustworthy, much better prices than my alternative (Grease Monkey in Cottonwood Shores), friendly and intelligent manager & staff. (Extra Note: I'm confident that this is the only automotive repair shop in the US where you can overhear the staff talking intelligently about both Shakespeare and AI.)

Marble Falls Auto Center has been wonderful to work with! Ever since we used them for the first…read moretime about a year ago, John and crew have been brilliant in every aspect, from the work itself to the customer service. You should use them!