Couldn't be more unhelpful if she tried.
I shall expand.
My current position is that I am looking for an accountant to get a bit of advice from in regards to deferring my student loan. I did a quick yelp search and this was one of the closest accountants. Now having been brought up in a household where our land line was also the business line I have always had a polite phone manner even when phoning someone, upon dialling this number I was greeted with nothing but a curt hello, no introduction or greeting to let me know that I was phoning the right place. This automatically put me on the back foot. After a rushed explanation of my needs I was treated to a questioning about where I had got this number and a short and abrupt explanation of why she wouldn't be taking on new clients at the moment (end of the tax year, which is fair enough) had she not been in such a rush to hang up she would have found out that I could have waited until after the 31st for my letter but as it stands I won't be using their service at all.
I only give them one star as it's impossible to give them none and submit a review read more