My review concerns an issue with parking that unfortunately occured during a service. I had to pull up barely in front of the place to pick up my handicapped mother who is an amputee. Tower street is very narrow and there is no parking, but the street was quiet and no one was outside. I would have parked further up, but someone was in that spot so I just hopped out and told one of the gentleman that was outside that I would only be one second because I was getting my mother. He nodded. Just before we we're coming out, this Hispanic woman came up to me like a pitbull cussing me out. I told her my mother is handicapped and there was no where else to idle (literally 3 minutes not even). She continued to cuss me out and told me that there was parking when I pulled up. How would she know? She was on her phone and smoking when I pulled up and walked right past her. And the time it took her to yell at me I could have already been in my car. I told her that I was literally coming out as she was speaking and that I had to assist my mother. She clearly said " I don't care what's wrong with her. Move your car now!" It took all my strength not to respond in kind after speaking about my mother like that.
I originally was going to take down my review because it pertained to a parking issue and not the funeral services itself, but since they think it's funny to be rude to someone with a disability then this stays up. Please get staff who are understanding and just show a little courtesy or kindness. I recognize my part in parking in the wrong place; and I do apologize, but to be yelled at, like I was that woman's child, was NOT ok. read more