The wonderful peoples at this office saved the day again!! I am new to the area and had a bridge…read morecome lose about 2 months ago...then just the other day I had a crown pop off. Both times I had no insurance and I knew I would have to pay out of pocket. Both times they took me in right away.. I was in and out, no problems! Pretty affordable and everyone was really nice and professional.

I have had 4 appointments with this dentist, and I have some mixed reviews, this location for me…read morewas like having a brand new escalade with a engine, but needs some new tires, and sparkplugs. I came on my first visit I was completely impressed by the atmosphere, they even have charges for your cell phone if you need it. I sat down in the lady kept asking me if I have insurance, I informed her that I did but she keep asking as if she didn't believe me. Then Kelly took very through x-rays and she knows how to put you at ease as if you are at Disney world. The people here are great, but some rough patches with communication. It was discovered that I needed a lot of work done, including a root canal, which I feared would be the case. So I set an appointment to get this done, but I set an earlier appointment to get the crown done, so that I wouldn't lose the filling I had from A previous time. So when I can to the appointment, the lady said okay, I understand we are doing a root canal, and clean the left side of your mouth. and was confused because I was there for something completely different, I think one of the things that should be done is have something written out which plan of action is being taken at each appointment, so their is no confusion, especially in cases when their is a lot of work to be done. They made it work with my insurance, that is the thing that I am most grateful about this place, Dr Papp is legendary, I have a maybe a handful of dentist in my life, and from my experience, he is truly, a cut above the rest. when I went to my 4th appointment, the root canal that final got done, was a supper-smooth process, he dialogs great with customers, and he is world class. If you get a choice I would go With "big papa!" That's what I call him in my head. This location doesn't discuss preventive care much with patients, so it is important to make sure you ask them, to keep the work they do intact. If you make an appointment, they will not leave you in the dark, the with email you and text you often to remind you, so they have great follow-up, But If you can't make an appointment let them know because they have a big customer base They bake cookies fresh every day so they definitely make an effort, to make a great atmosphere, But just a few things to work out.

Best dentist office I've ever been to. Office staff, hygienists, dentists, [Dr. Loren] all are…read morefabulous.

I am writing this review to provide a balanced but firm critique of this practice. While I have…read morehigh praise for the dental work itself, the administrative shift toward aggressive profit collection has made it impossible for me to remain a patient. The Clinical Side: Compassionate and Professional I want to be very clear: the dentist and the clinical staff are excellent. As someone who deals with significant anxiety regarding dental visits, I felt truly heard. They were kind, attentive to my fears, and took the time to answer every question I had. The quality of the work performed was top-tier, and I never felt like just another number while I was in the chair. The Business Side: Profit Over Patient Care Unfortunately, the administrative policies have taken a sharp turn toward prioritizing immediate revenue over customer service and patient flexibility. The office recently stopped accepting my dental insurance, which is their right--however, their "solution" for loyal patients is incredibly rigid. They now require the total cost of all services to be paid upfront and in full. Most frustratingly, they demanded this payment prior to even allowing me to schedule an appointment. There was zero willingness to discuss payment plans or provide any level of flexibility that you would expect from a healthcare provider you've trusted with your care. Conclusion It is deeply disappointing to see a practice where the medical side is so compassionate, but the business side is so cold and transactional. By requiring payment before a chair is even prepped, they have sent a clear message: they value guaranteed profit over the accessibility and loyalty of their patients. If you are looking for a partner in your long-term dental health who understands that "customer service" involves more than just a smile in the lobby, you may want to look elsewhere. The clinical care is great, but the financial gatekeeping is a dealbreaker.

The Jerman family team has been my dentist for more than 40 years. Always has been a pleasant…read moreinteraction, even when I wasn't thrilled about having certain procedures done. They always put me at ease. For me and my family, I would not think of going anywhere else.

All of the staff at Jerman Family Dentistry are very kind and accommodating. They make going to the…read moredentist not so bad! I have really enjoyed both of the doctors that I've seen there so far as well. Highly recommend!

I went here for a second opinion after an experience at JK on Bethel (with a coupon from Val pac)…read morewhere they wanted to redo all my fillings and do a deep clean. Much of which was laughable to Dr Massa and staff. This practice is impeccably clean and new. The staff is professional and friendly. Price is fair and they are honest. Also, Dr Massa is an absolute pro when it comes to botox and filler. She has the knowledge of anatomy and the experience in numbing, along with an eye for beauty. Get your lips done ladies. You will love her results. I do & will definitely be back.

Great dentist! Office is clean and organized, everyone is nice, and Dr Massa is great. She pulled…read moreout my wisdom teeth and was a pro. I definitely recommend!

This has been my dentist of choice for several years now after a few horrible visits to Dentists in…read morethe Grandview area. THANK GOD I FOUND THIS PLACE. I won't go elsewhere ever again. Great staff!

I have been a patient of Dr. Terse for many years and would highly recommend him. Dr. Terse and his…read moreentire staff are caring and professional. Although I have had one dental emergency in many years, Dr. Terse was able to see me on the day he and his Family were leaving on vacation. A great practice.

About a year ago, my sister called me stressed to the max because she broke a crown and couldn't go…read moreto the dentist unless they were open on a Saturday. She was so busy at work that just thinking about having to find a new dentist was daunting. I jumped in and offered to find one. She was working in the Worthington/Westerville area at the time and after a quick search on Yelp, I found this place. She called them right away, was able to see them right away, and was blown away by the experience. Flash forward to about a month ago when I ended up having to find a new dentist. My sister reminded me of Westerville Dental so I gave them a ring and had a very similar experience. I was able to get scheduled that same week and the staff was incredibly friendly. Along with my bi-annual cleaning, I opted for the Zoom whitening. I can definitely say that it was worth the money. If you need a new dentist, look no further.

First time patient at Westerville Family Dental. You can tell the team is close and fosters a…read morehealthy and positive work environment. Everyone I have encountered is friendly, knowledgeable and personable. Moving states and finding a new dentist is a daunting task but it has been a smooth sailing process! The facility is clean, open and welcoming.

Although I moved back to CA a year ago, I continue to visit Dr. Sarle for all of my dental needs…read morewhen I am in Ohio on business. This is due to the quality of their dental services (crowns made in house and only requires one appointment) and because they will work you into their busy schedule to meet my needs. Dr. Sarle and his staff are professional and very friendly and they actually care about their customers even after they walk out the door post the appointment.

Fantastic experience from beginning to end. Everyone one was positive and professional. I recommend…read morethis caring office to everyone.

This office is wonderful, from the decor, to the staff, to their techniques to focus your attention…read moreOFF of your dental work- all around fantastic! Dr. Tikson is such a kind doctor and my experiences there were always great! I would definitely recommend this office!

Dr. Tikson and her entire staff are wonderful. They are extremely professional and thorough, while…read morealso being very warm and kind. I have had a lifetime of dental work and Dr. Tikson is the best dentist I have been to. Our entire family go to her office - my kids actually get excited when they find out they have a dentist appointment!

Found this place on Groupon when I first relocated to Columbus and I have been with them ever…read moresince. The staff is attentive and friendly and overall the place is just GREAT! I have referred 5 people since I have been a client and they all talk highly of the establishment. This is the place to go to if you want to feel like a person, rather than just a number.

The practice has changed ownership, I have only been a few times and the procedures/service was…read morefine but recently I have had a hard time getting them to return calls/emails/requests. I had a really hard/long session getting a crown seated (which may be just a 1-off) since the change. Several neighbors have commented on a lot of upselling occurring. I'm not suggesting you do not consider them, but FYI things have changed since the many glowing reviews that were here for Drs. Amy and Vicky who are no longer there.

They are great! Super friendly team, care about comfort, and do a great job!…read more H+A always help with scheduling and allow me to be flexible which I greatly appreciate!

Both visits to Hull & Appel were excellent. The team was kind, comforting and gentle.read more