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    Bradley Purcell, DDS MS

    4.0 (4 reviews)
    Closed Closed

    Services - Bradley Purcell, DDS MS

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Bradley Purcell, DDS MS Photos

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    Worthington Dental Group

    Worthington Dental Group

    4.6(19 reviews)
    0.8 mi

    The wonderful peoples at this office saved the day again!! I am new to the area and had a bridge…read morecome lose about 2 months ago...then just the other day I had a crown pop off. Both times I had no insurance and I knew I would have to pay out of pocket. Both times they took me in right away.. I was in and out, no problems! Pretty affordable and everyone was really nice and professional.

    I have had 4 appointments with this dentist, and I have some mixed reviews, this location for me…read morewas like having a brand new escalade with a engine, but needs some new tires, and sparkplugs. I came on my first visit I was completely impressed by the atmosphere, they even have charges for your cell phone if you need it. I sat down in the lady kept asking me if I have insurance, I informed her that I did but she keep asking as if she didn't believe me. Then Kelly took very through x-rays and she knows how to put you at ease as if you are at Disney world. The people here are great, but some rough patches with communication. It was discovered that I needed a lot of work done, including a root canal, which I feared would be the case. So I set an appointment to get this done, but I set an earlier appointment to get the crown done, so that I wouldn't lose the filling I had from A previous time. So when I can to the appointment, the lady said okay, I understand we are doing a root canal, and clean the left side of your mouth. and was confused because I was there for something completely different, I think one of the things that should be done is have something written out which plan of action is being taken at each appointment, so their is no confusion, especially in cases when their is a lot of work to be done. They made it work with my insurance, that is the thing that I am most grateful about this place, Dr Papp is legendary, I have a maybe a handful of dentist in my life, and from my experience, he is truly, a cut above the rest. when I went to my 4th appointment, the root canal that final got done, was a supper-smooth process, he dialogs great with customers, and he is world class. If you get a choice I would go With "big papa!" That's what I call him in my head. This location doesn't discuss preventive care much with patients, so it is important to make sure you ask them, to keep the work they do intact. If you make an appointment, they will not leave you in the dark, the with email you and text you often to remind you, so they have great follow-up, But If you can't make an appointment let them know because they have a big customer base They bake cookies fresh every day so they definitely make an effort, to make a great atmosphere, But just a few things to work out.

    Photos
    Worthington Dental Group
    Worthington Dental Group
    Worthington Dental Group

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    The Gentle Dentist - Front section of waiting area.

    The Gentle Dentist

    3.8(76 reviews)
    1.0 mi

    Best dentist office I've ever been to. Office staff, hygienists, dentists, [Dr. Loren] all are…read morefabulous.

    I am writing this review to provide a balanced but firm critique of this practice. While I have…read morehigh praise for the dental work itself, the administrative shift toward aggressive profit collection has made it impossible for me to remain a patient. The Clinical Side: Compassionate and Professional I want to be very clear: the dentist and the clinical staff are excellent. As someone who deals with significant anxiety regarding dental visits, I felt truly heard. They were kind, attentive to my fears, and took the time to answer every question I had. The quality of the work performed was top-tier, and I never felt like just another number while I was in the chair. The Business Side: Profit Over Patient Care Unfortunately, the administrative policies have taken a sharp turn toward prioritizing immediate revenue over customer service and patient flexibility. The office recently stopped accepting my dental insurance, which is their right--however, their "solution" for loyal patients is incredibly rigid. They now require the total cost of all services to be paid upfront and in full. Most frustratingly, they demanded this payment prior to even allowing me to schedule an appointment. There was zero willingness to discuss payment plans or provide any level of flexibility that you would expect from a healthcare provider you've trusted with your care. Conclusion It is deeply disappointing to see a practice where the medical side is so compassionate, but the business side is so cold and transactional. By requiring payment before a chair is even prepped, they have sent a clear message: they value guaranteed profit over the accessibility and loyalty of their patients. If you are looking for a partner in your long-term dental health who understands that "customer service" involves more than just a smile in the lobby, you may want to look elsewhere. The clinical care is great, but the financial gatekeeping is a dealbreaker.

    Photos
    The Gentle Dentist - Upstairs check in.

    Upstairs check in.

    The Gentle Dentist - Playroom

    Playroom

    The Gentle Dentist - Nice, clean, open waiting area.

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    Nice, clean, open waiting area.

    Bradley Purcell, DDS MS - dentists - Updated May 2026

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