I am new to this practice and am a doctor myself. My appointment date was actually a month from…read morewhen I showed up (don't know if it was my fault or theirs). The entire office staff was kind and accommodating. They checked to see if I could be seen anyway and fit me in. I was asked if I minded waiting and said of course not- I had driven an hour to get there. I was in and out in an hour which I would have expected if I had the appointment date correct. The nurse and doctor were extremely efficient and took the time to answer all my questions. I've already told 2 others about this office and would highly recommend them to anyone. Thank you Dr. Shepherd for your excellent care and to your staff for being polite, efficient and accommodating!!

Dr. Shepherd has terrible bed-side manner; she is dismissive, inconsistent, and will literally…read moregas-light you on what she herself asked to be done. She told me to get my A1C tested three months after having my baby, and I did. When I brought the results to her, she said "Why would you have it tested so soon after having the baby?!" Office staff has no idea what is going on, and the practice itself is stretched too thin to provide adequate care to anyone. Go someplace else!

No idea how this place has so many positive google reviews, but I find it highly suspicious they're…read morenot on yelp. I had a nightmare of an experience with them and am shocked with how I was treated. I've never been treated so poorly or met with such hostility from a medical professional team. Every appointment, of which I had three, I left with more questions than answers causing unnecessary anxiety. My very first appointment was at 5 weeks and I had an ultrasound showing a sac in my uterus and a cyst on my ovary (3x3cm). The doctor told me he cannot rule out that it's not ectopic and told me to go to the ER if I had any cramping or bleeding while at my wedding in Mexico. After talking with friends and hours of research (thank you ChatGPT), I learned it's pretty standard/normal to have a cyst on your ovary, and a sac in your uterus is indicative of a normal/healthy pregnancy. For my second appointment at 7 weeks the doctor was in and out in less than 8 minutes. I had an ultrasound where we learned the cyst on my ovary had doubled in size within the last two weeks. I was looking for any information, good or bad, about this cyst and what to expect. I was met with hostility as though I should know all the answers myself. The doctor said to us "what questions do you have before I leave the room." My husband asked if the cyst is something we should be worried about and the doctor held up his hand to show us how big 7 cm is. My husband luckily thought to ask what the cyst was filled with (fluid), so we could at least do some research on our own. No information was volunteered by the doctor or staff, we had to know exactly what to ask. After my second appt went by so abruptly, I called the next day to ask what the transfer process would be if we wanted to change providers. We received an email address for the practice and were told to email them if we wanted to transfer my records, and to include the contact info for whatever practice we plan to move to. After discussion with my husband, we decided to stay with Lotus women's health-- maybe this last appointment was just a fluke, and it is very close to our house. I called back within the hour to clarify that we're not changing practices and wanted to be sure to keep my currently scheduled appointments and confirmed we were staying- please don't cancel my appointments. Prior to my next appointment, I was sure to complete all appointment confirmations and pre-check-in information for my next appointment, so I was sure I was in their system and they were ready/able to see me. Today was my third and last appt, which was so hostile and very confusing. I'm now 11 weeks along and it had been 4 weeks since my last ultrasound (which had complications due to my large cyst so I was excited to have my next one). They mentioned at the end of my second appointment that this 3rd ultrasound would be trans-abdominal (whereas my past two were trans-vaginal), plus I've also had one every appointment so I'm thinking that's how these things work. When we were put in a room without ultrasound abilities, I asked what we were doing today. A few minutes later, the office manager came in to tell me there will be no ultrasound and that today is just a check-up. After a few minutes of questions, the office manager said "clearly you're unhappy here so I recommend transferring." I was shocked and so confused. I'm a first time mom and need a bit of hand-holding, kindness, and clear communication on what comes next. I did not get that. I've never done any of this before and I'm not a medical professional, so I was hoping for more information to be volunteered rather than expecting us to know what to ask and how to navigate this journey. I am shocked with how we were treated these last two appointments, especially today, and very sad it went the way that it did. I hope any expecting moms who go here are treated with more kindness than my husband and I were. Best wishes and happy, healthy pregnancies to all! Edit: to any prospective patients, I encourage you to visit their google reviews and take note that they share personal patient information in their argumentative responses to all negative reviews. A clear privacy violation, plus a complete lack of patient care or customer service. Beware.

Dr. Aguin, Angie the midwife, and the entire staff are amazing! They are professional,…read morecompassionate, and always make you feel comfortable and cared for. Dr. Aguin takes time to explain everything, Angie has such a warm and supportive presence, and the staff is always friendly and attentive. I highly recommend this team for anyone looking for outstanding OBGYN care

Absolutely perfect! Explains everything, super patient at the desk, and willing to talk through all…read moreoptions! They always remember who I am, and I felt like I was in a room where I was heard. When it came to give birth I was so scared to have a C section, but the team was so calm and understanding that it felt like my brothers and sisters were in there. I can not thank you guys enough

I tried to book here twice. Both times I showed up they said they had no record of me having an…read moreappointment even though I checked the number I called last week and it was the same exact number as their business. That's OK because my coworker said she went there and they missed her cancer diagnosis she had to go somewhere else and they finally found it.

This practice is fantastic. From Dr. Bakus to her staff I have nothing but positive thoughts. They…read moreare friendly, professional, courteous, and always convey genuine care. I recently had a health emergency for which a trip to the emergency room resulted in nothing. No care, no prescription, no relief, no diagnosis and inadequate testing. I went to see Dr. Bakus as a walk in the next day and was diagnosed and treated within hours despite it being a holiday weekend. She has stayed on top of the situation. I appreciate the whole spectrum of medicine practiced from modern, to Eastern and in between. Dr. Bakus is thorough, caring and empathetic. Her staff is equally wonderful. They greet you with caring and always remember your situation. The facilities are always immaculate. If I could give a 10 star rating I would.

My family has been going to Suncoast Family since it opened, and we could not be happier. We are…read morealways treated with care and respect, and Dr. Bakus is very sweet and takes her time to try and get to the bottom of any issues. She has had some turnover with staff, but that is common with any new business. The staff that is there now is very helpful and kind. I would not hesitate to recommend this practice to others.

Out of all of the Doctors that I visited during my time living in Bradenton/Sarasota, Dr. Okuhara…read morewas by far the best. If I were to ever move to the area again, she would be my first choice. She believes in preventative care and is extremely professional. Her offices are clean and well run, she truly cares about her patients, and she is easy to talk to. Since money was always an issue for me, she went out of her way to give me samples or discount coupons on my prescription medications, when they were available. She also made sure to discuss every aspect of life with me that would affect my health; such as diet, stress, excercise, family history, and overall well being. She has also given me excellent referrals and worked with my insurance companies to make sure that my preventative care is covered. Sometimes her office staff and nurses can be pushy or rude, since she is in a shared office complex with other doctors.

This review is long overdue! Having moved down from NY where I had wonderful doctors, I frankly…read moredidn't expect in my urban snobbery to find anyone who could compete with the type of medical care to which I was accustomed. Hands down, I discovered that Dr. Okuhara excels beyond my several decades of experience in going to doctors. If the criteria include: 1) Professional competence; 2) Time with patient; 3) Diagnostic ability (especially outstanding); 4) Availability; 5) Excellent referrals to top-notch specialists (best experiences with her referrals every time); and 6)) Compassionate billing practices and office procedures, Dr. Okuhara gets 6 stars. cb

Extremely friendly staff and they have always answered any questions efficiently. Dr. Pabon has…read morebeen amazing with my Wife and I during this process and he has wonderful bedside manor. Very knowledgeable and I wouldn't want to use any other fertility doctor. I would recommend him 10/10 to anybody looking for a great fertility doctor.

I should've looked here first instead of google. I would've found my answer and never scheduled. I…read morewant to save anyone else from wasting 350 if I can that's over 45 so I'm making sure to leave reviews wherever I can. Other clinics I've reached out to firmly told me no they couldn't help me due to my age and wouldn't schedule an appointment for me at all. I didn't realize how much I respected the upfront honesty until my appointment with Dr. Pabon. When I called to schedule I made it perfectly clear I wanted to try only once with my own personal eggs, whatever can be retrieved, and I would be paying for it myself through my trust. I spoke with the scheduler, who spoke with Dr.Pabon and they reached back to me and said, Yes they can see me, and we're good about what I discussed with them. I felt we had a mutual understanding that I only want my eggs. Yes I'm aware of the situation and the chances, I did plenty of research, and I wanted to try with that 1% chance. I ended the conversation feeling good our mutual understanding and felt comfortable with filling out everything and sending the 350 for the consult because I was left with the impression yes they will try it. I know that if it failed we could potentially lose far more than 350 but again that was my risk and I was searching for that one person that would help me take that risk and I made that perfectly clear on the phone. Well needless to say I was left with a huge no I won't do it, your age is an issue, your eggs are old, and look into a donor, and we can check your uterus so that you can carry the pregnancy on your own, along with your heart. I could've been told this before ever going and driving for almost two hours and spending 350 to hear exactly what the other facilities advised me over the phone. It's much more human decency to give someone the upfront no instead of giving a false hope that adds salt to an already broken wound. Going there was basically change in his pocket for golf outings. Maybe one day things can come about in science for woman such as myself who want another child but it won't come about until doctors have a will to try and make new innovative ways for us besides donors. Where there's a will to do something there's always a way but until then the only will was to hear what I had to say before scheduling, giving false hope, taking 350 dollars, and telling me exactly what the other facilities respectfully told me over the phone, which was NO WE CAN'T HELP YOU. If you're over 45 and are open to a donor and or surrogate by all means spend the 350 and go but if you're not save the heartache because the answer there will be NO.

I absolutely loved her! All of my doctors happen to be female and have the greatest bedside manner!…read moreDr. Holewinski took the time to explain my issues and how to fix them. Beautiful office and very updated.

Great doctor! Pleasant office atmosphere with a very helpful staff…read more Quick appointments

Excellent service. Fast & Efficient…read more On vacation and needed urgent care. Quick and easy.

We have been to SMH care center on UP many times, usually for blood draw…read more This time I went for an MRI. I usually would go to Sarasota Memorial, Downtown, which I do for breast exams, etc. and rate them highly. I will not come back to SMH at University Parkway for a MRI. The person providing the MRI said he was at the end of his 7 hour shift. He was not dressed neatly in "uniform" of any kind, and smelled of BO. I first thought he was a maintenance person. He did not provide assistance in terms of how to negotiate the MRI bed, what to hold on to, etc. Very casual and not engaged in the process. Very unusual from positive experienced I have had with SMH downtown.