Everyone from my local dentist to the CTMAX personnel suggested I have my wisdom teeth removed,…read morealthough they were not in pain. They said it would be better in the long run for me and would alleviate "future issues". They also said it would be best to take them out all at once and kill multiple birds with one stone. So I did so, spent about $800+ out of pocket. My very good & stable insurance carrier (rare these days) paid the rest. Since this time, I have had intense TMJD, locking jaw, shooting pains, acid reflux and I have not eaten meat in many years, as I can't chew it. I have been referred to orthodontists and physical therapists who each suggested splints and physical therapy. After being discouraged I have paid out of pocket for a number of physicians, maxillofacial professionals and orthodontists, none of which have helped but all who seemed to want me to return. None seemed focused on addressing my TMJD, nor treating any pain. Finally, after spending close to 4k out of pocket I have located a maxillofacial surgeon and an orthodontist who have begun to undo the errors made. I would not recommend CTMAX to anyone. I would get multiple opinions before ever getting wisdom teeth removed.

From the owner: We believe you will find us your best resource for knowledge in maxillofacial surgery and facial…read moreaesthetics, especially in Connecticut. CTMAX is a practice dedicated to the highest level of patient dental and facial aesthetic care. This includes the diagnosis, surgical and aesthetic treatment of disease and defects, in the oral and maxillofacial region - including dental implants and tooth extraction.Connecticut Maxillofacial Surgeons, LLC aka The Center for Reconstructive Jaw Surgery aka CTMAX continuously works to incorporate the newest technology, techniques and methods, both within our offices and online to better serve your needs.

If you are within driving distance of this dental practice you should make the trip. I have…read morecompleted a year of extensive dental work and can say that all the procedures were explained, my opinion weighed in making decisions, all procedures went as expected, I experienced almost no pain and am totally delighted with the results. To be clear I had extractions, a bone graft, bridges and crowns , multiple cleanings and an implant. The staff is helpful, pleasant and efficient. I received reminders so that I never missed an appointment and did not wait long once in the office for my time in the chair to begin. While needing major dental work is not a good position to be in, this team makes the experience as pleasant as possible. I can only say this dental experience was the best ever in my 80 years.

If 60 Minutes or The Hartford Courant were to do a story on Cosmetic Dentist Scams, DR NGHEIM…read morewould steal the show. His lies..endless. Within 3 months I realized I was in serious trouble with DR.NGHIEM, but felt helpless. He had filed all of my natural teeth for the crowns, I knew finding another dentist at this stage would be a challenge. I was referred to this office via a doctor from Western Mass to see Dr. Lawrence Christian. I called the office to let them know I needed full mouth reconstruction, they recommended Dr. Ngheim. I checked the website to confirm that the implants and bone grafting I needed were a service they offered. I intended to wear braces on my bottom teeth throughout this process if possible. Dr. Ngheim assured me he could do the implants and grafting and agreed with my need to have these things done. He informed me that I was unable to wear braces, my roots were BLUNTED. None of the other cosmetic dentists I had met identified a problem with my roots. However, Dr. Ngheim had a solution. Crown my teeth and this would be equally as effective and successful as braces. I agreed to it. Within 3 months I knew my bottom teeth were a disaster which was creating a new set of problems. My general dentist informed me there was nothing wrong with my roots and braces would have been an option. I then saw five dentists from different specialties. All made the same determination; "my roots are healthy." They all disagreed with DR. NGHEIM'S MONEY MAKING DIAGNOSIS. I've gathered 20 yrs of dental xrays which reveal no changes in my roots. I shared this info with Dr. NGHEIM, his response; "FIRE ME",(my husband witnessed this and I recorded it). Dr. Ngheim failed from the start to go over my Treatment Plan. I asked him repeatedly to review the plan. After four months I requested a meeting and brought my husband as a witness. I asked Dr. Ngheim to review my Treatment Plan with us, In a very flippant manner he replied, "I DON'T KNOW HOW". I asked him why he didn't start the bone grafting at the beginning of the process since it takes months to heal. He responded letting me know he had no intentions of having or doing bone grafting My temporary Crowns were slamming against each other and I was in pain. He said "live with it". At one point I was in pain. My arches were so narrow I had difficulty with pronunciation. He said "you'll get used to using your tongue differently". On another occasion l let him know my smile was crooked, Dr. Ngheim said "retrain your jaw". Early on when I asked him about the bone grafting. I was shocked when he gave me the name of an Oral Surgeon to call. I assumed Dr. Neighm was hands on throughout this process. Why would I assume otherwise? I asked who was paying the Oral Surgeon, he said "YOU". He charged me 58K for CROWNS, what I didn't know was that the Treatment Plan did not include any of the services I came to him to have done. I was unaware of this because he refused to go over the treatment plan or the bill, I now realize it was intentional not to review these with me. Would I have signed that contract if the three problem areas that I needed worked on were not included? My purpose for seeing a dentist was not for pretty teeth and I indicated that at the onset. My 58K bill was now 80K+. Halfway through the plan Dr. Ngheim let me know that ANNUALLY HE HAS ABOUT 5% OF HIS PATIENTS , 15 LAST YEAR, THAT HE HAD TO DISMISS. HE DID NOT KNOW HOW TO COMPLETE THEIR TREATMENT AND SUGGESTED THEY SEE A SPECIALIST (I thought he was a specialist?) AND NOW I'M ONE OF HIS VICTIMS. Fifteen patients that probably paid in full and were dismissed in the middle of their plan, and like me, don't know where or who to go to. I asked if it is legal to dismiss me when he hasn't completed the work and filed all my natural teeth down without crowning them. He let me know "IT WAS HIS CHOICE AND LEGAL". I requested a dismissal letter and full reimbursement a month ago. Have had no response.

Dr McDonough was the BEST dentist everHe always treated me like I was the only patient. I felt very…read morecomfortable and secure under his care for my implant. I have 3 already and one failed so I think I am good position to appreciate good care

The doctor didn't know what one of my medications was and didn't talk to me about it before the…read moreprocedure. Luckily a technician caught it when I was sitting in the chair about to get anesthesia. I could have aspirated during anesthesia and choked. Also problems with the billing person, Mae. She wasn't responding to the insurance company request for additional information to process the claim. Also, the doctor wrote in my chart that I had 52 minutes of anesthesia when I didn't! They billed insurance for it. Even though they made me pay for it up front. When I told Mae I didn't have anesthesia she didn't believe me and wasn't going to give me the refund I was told I would get since I didn't have it. All around a very negative experience.

This place is all about money and not much else. Went there with a perforated sinus and was…read moreexamined after waiting 1/2 hour past my appointed time. The doctor there used a small camera to look up at the perforated hole. And the time in office was 10:minute. He set me up for a 45 day future appointment. I was charged $500.00. As you sit down and fill out the 6 pages of forms, it mostly has the patient signing in multiple areas guaranteeing payment. Checking with my health insurance company, it would have been cheaper to check in at a hospital.

do not go there. call around and get a better price - aspen…read moredental offers an extraction for $265 vs. the $595 this place offers. also, they initially told me i did not need a consult, then call me back hours later to tell me that i do need a consult and it costs $495. they did not care but i don't want you to waste your time on these jerks.

I went to Dr. Reitman for a second opinion after a to be unnamed Dentist told me I had to get a…read moreroot canal and it just didn't seem right. Dr. Reitman took a look and tried just shaving down the tooth to see if that worked before doing a root canal...and within 2 weeks all the pain was gone. I know it is hard to trust dentists these days but it was nice to know that that he just didn't do the thing that he would make the most money doing...he did the right thing. It is so nice to find a dentist that I can truly trust. I have now been going to him for a few years now and have had nothing but a great experience....and I know I am doing things that I need and not what is best for his pocketbook.

Dr. Reitman, has always been helpful and eager to do a great job when it comes to my dental health…read more He always explains the procedure he is doing. He has completed a couple of fillings for me and always done it right. He takes his time and worked very hard to make sure the filling was comfortable and done right. Highly recommend.

TLDR; Stay away from this place. They're creepy, overpriced, rude, and very bad with children…read more Our child needed to use the restroom when we got there, and they said we couldn't wait for her outside the door. We had to go to the room for the appointment. That some staff member would "be there when she got out". We've never been there. Our daughter had never been there. And the first thing they did was say we can't wait for her to finish using the restroom? Red flag number one. Red flag number two. We hesitantly oblige and go wait in the room - only to realize our daughter had left the bathroom and of course, no one was there waiting for her. So she's in a new place, without her parents there, and no one to help (or anyone because the place was weirdly empty). I had to tell the staff it sounded like she was out of the bathroom for them to realize based on their own words they were supposed to go get here. And red flag number three. "Dr" stephen herself. Slinked into the room in a very creepy way, whispering so low none of us could hear her. It was so off-putting I can't put it into words. I had to ask her to speak up a number of times throughout the "consultation". Despite being asked to speak up, she immediately began whispering in the same low tone, mentioning that they don't want kids to remember a dental experience that could "scar them for life" so they have the kids drink some "juice" - yes she used the word "juice" - that would help them forget. I had to ask her what was in it! Which she then described as an amnesia inducing product called Versed. (Which has serious risks for children with asthma, which they did not seem to care about at all). I asked her if this was necessary and she said "no", then mentioned they could use a local anesthetic of some kind instead. We then asked her if we could keep our daughter company, at least be in the same room, while the procedure is being done. We were told no. How could we possibly leave our child with someone whose staff couldn't even make sure they were there for her when she left a bathroom ten minutes before? And the bonus. The procedure was estimated to cost a little under $950, and HALF of that was the so called "juice" (Versed). Obviously we left and are never ever going back there. All in all it was a loss because that "consultation" cost over one hundred dollars. Stay away from this place.

I went to Dr. Stephen after a referral from my dentist to get my wisdom teeth extracted. I was VERY…read morenervous. I don't do well with needles at all, and was also very nervous about the novocaine. She and her staff were very helpful before and during putting me under for the procedure and afterwards as well (though I did get quite panicky before and after!). She was very clear with the aftercare instructions and gave me a sheet that gave more detailed instructions and answered my FAQs. Her office person was also helpful when I called between the extraction and the follow up with additional questions. The follow up was very quick which I found to be helpful since I head going on my lunch, but Dr. Stephen was still thorough in making sure everything was healing okay before having me leave. Her office seems very clean and organized as well, and it was very quick getting in for my appointments.