I had an extraordinarily good experience with BP today. I sent an email to them about an idea for a minor improvement request. They immediately responded and sent me a gift card for my minor inconvenience. Not many companies are not this responsive, especially a company as big as theirs - and mine was just a relatively mundane thing. I'm extremely impressed with their dedication to customers. Their gas stations are always clean, their equipment is always new and in good condition, and they always have whatever I want. I really like them now, and will use them every chance I get. After experiencing the opposite kind of customer care with so many companies, I really believe in sites like this to spread the word about companies that really get it right. Companies that fall short should see the results in fewer customers from negative reviews and companies that excel like BP should benefit from more customers for getting it right. I highly recommend using their gas stations. If you ever have an issue just tell them about it, they will respond and you will be happy. ++++, major kudos to BP. read more