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7-Eleven - 3 dollar nachos with one pump of spoiled cheese.  Just look at the color!  Brown nacho cheese!

7-Eleven

(2 reviews)

$

My wife went to get me nachos and a coke as I wanted to have a junk food day. She opened the…read morenachos and went to pump some cheese on the chips and there was no cheese (one pump of old brown congealed cheese if I'm honest). The clerk came and checked and also saw there was no cheese. He did not replace the cheese or offer to replace it. Then he told my wife she had to pay for the "nachos." My wife argued that she should not have to as they had only a squirt of obviously old nasty cheese. He said she shouldn't have opened the bag so she had to pay for them. Who checks the cheese dispenser before opening the chips? Was she supposed to do a test pump in her palm?! The clerk still made her pay for it. On top of that she brought me home my first fountain coke in months and you can tell from the taste they do not or at least have not cleaned their machine in a while. I don't like writing negative reviews for a single visit (go ahead, check) but this is next level suck customer service. We don't do a lot of gas station junk food so my kids were super excited to go to 7-Eleven and this fool ruined it over a bag of chips. 10 out of 10 don't recommend.

worst 7/11 I've ever been to. since when can't we pay inside for your gas if your card doesn't work…read moreon the outside machines. he started yelling and saying he doesn't do that when he has done it before plenty of times as well as the lady that works over night. he is an arib man. and I will go up to corporate with this. how can you be so nasty to a customer who's trying to give YOU money.

BP - servicestations - Updated May 2026

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