People working there are always so nice and accommodating. Always show care and respect. The…read moreowner Mike is great, and so are other guys too.

It's a set up inspection They will find something wrong…read morewith your car to see if they can charge more. I made an appointment and was not on file, why make an appointment. I was 15 mins early but still had to wait. Customer service okay not friendly. Also make sure you check everything before an inspection at that place becuase they will charge you just for a little light bulb for your license plate $30 plus the inspection cost $37, I'm thought I would be lucky because I already purchased a light bulb but it was the wrong one for license plate bulb which was so small, so they will be truthful for there car inspection.

Prompt, clear, reasonable. Since I only needed an inspection they took me right away w/o an…read moreappointment.

Claimed to fully fix my car but actually only banged out the damaged parts and kept the insurance $…read morefor the new parts BUYER BEWARE! DO NOT RECOMMEND AT ALL I was rear ended and brought my car to Cibao to be repaired. Geico paid in full for the repairs. I came to find out from Geico and another autobody that Cibao only repaired the OUTSIDE of the car. For the underside, instead of replacing the parts Geico paid to be replaced, they just banged out the damaged parts and kept the insurance money. Geico paid Cibao $7,400 for parts and labor and instead, they just banged out the old one and kept the money In my photos you can see the damage still remaining on my vehicle after cibao "fixed it" as well as the email from Domingo telling me he would pay me for the missing parts after Geico confirmed they were never replaced by Cibao.

The worst is place ever. Do not bring your car there. I paid $2500 for an AC issue. Didn't work…read moreagain after 4 days. I brought back the car, ask for my money back, was ensured they would fix it, never done. I am forced now to sue this company.

I've been taking my cars to Marmin for years. Gary and his guys have always done great work. Very…read morereliable.

Do not patronize these guys. I brought my car in for an inspection and brake check/repair. On day…read more1, no one could get the story straight -- 'you're up next,' 'your car up on the lift now,' 'why is your car here?' Toward the end of day 1, one guy promised to call me back in 5 min. I called back in 7 min. and, you guessed it, they had all gone home! On the 2d day, I was told: 'your car is up on the lift now,' and then 'there's nothing wrong with your car.' Even though I already knew that I needed new brakes. At 3pm on day 2, I went to collect my car. By then, I knew that no one had checked my brakes at all, although one guy again told me 'there's nothing wrong with your car.' At one point, a manager with whom I was speaking took a call. When he took off his mask to yell (louder) at the caller, I asked him to put his mask back on. His response: 'you can move six feet back from me.' Now I need to take my car to really get my brakes fixed. But hey, I got my inspection sticker. Nightmare!!

Please see my previous review on the Manhattan East Auto Repair which was renamed Active Auto…read moreRepair: https://www.yelp.com/biz/manhattan-east-auto-repair-service-inc-new-york?hrid=JB079TkxAweNpxr4k_rn6A&utm_campaign=www_review_share_popup&utm_medium=copy_link&utm_source=(direct) The person I dealt with was the same Josh from Mahattan East aka Active Auto --------------------------------------------------------------------------------------------- Full disclosure, I do have a good understanding of vehicles; although it is not my profession, it is my hobby to work on cars. Act I: Foreplay My wife's car was stranded off the bridge on her way to work because the alternator died. She called me at 6AM frantic because the car suddenly just died flat out. She told me the battery light stayed lit but ignored it and kept driving. I told her she will need a tow because the alternator died, there is nothing I could do at the moment, even if I picked her up. So she finds a tow truck service on Google and a guy name Paul shows up. He wanted $90 to tow to this specific shop, or $243 to bring it to a local shop that I am familiar with. Already, its a red flag. She had to hurry to work, and made a quick decision to go with Paul and Active Auto. Boy did the fun begin here. Act II: Bend Over So after a couple of hours, wife calls me from work saying they're quoting $500 to change out an alternator. What in God's name?! A quick search of Autozone, says it cost $183 for the alternator, so its a $300/hr labor charge. I quickly called the manager, Josh, and asked for an explanation. He goes on telling me, "listen its a $500 part alternator is burned out, and the best I can do for you is $450 cash, its the best". I asked if I could pick up the car instead but Josh said theres a $125 diagnostics fee, and $75 storage. I said it was the same day, actually something that happened few hours ago what exactly is he storing. He said $200 take it or leave it; basically taking the car hostage. So I reluctantly agreed to the $450 charge, boy was that a mistake to haggle. Act III: Deeper Penetration About an hour or so later I get another call, he wants ANOTHER $250 for a 'broken pulley'. It's amazing how a burned out alternator also means pulley is 'completely broken'. I asked how did a broken alternator become $700 job, he responded with another rude tone "listen buddy, pulley is broken do you want to do the job or not". I offered to take a look first hand look, and he started yelling at me "there is nothing to look at, either you want me to fix the car or not, $650 is the best price cash for you". Okay.. he knew it doesn't make sense to pay for another towing fee to another shop because he can have me for the $200 for doing nothing since I diagnosed the car myself by just hearing about the symptoms. I agreed. Final Act: Money Shot An hour later Josh tells me the car is ready and I owe $650. Okay. I agreed that I would go to get the money because the ATM will probably not allow for a withdrawal that large. He said he will close up shop and have the original tow truck guy open the door for when I arrive (kinda working together now aren't they?) I arrive to the city, and proceed to call him but another partner picks up. He said that tow truck person will be there soon.... 15 minutes nothing. I said that I was waiting outside and cold, his partner proceeds to berates me with "listen, stop rushing me now, I told you the tow truck guy is coming so wait!". About an hour later Paul arrives to release the car. Basically after getting butt hurt, AND waiting to pay for it I still get berated by these guys. Guess I am doing THEM a favor by giving them business. TL;DR: Got highway robbed by Active Auto Repair, get AAA premier insurance if you have a crappy car. They will tow you 100 miles to any destination of your choosing. If you're ever stranded in the city and a guy named Paul with with a flatbed is going to tow your car to Active Auto Repair. Think about a dropped soap in prison, run don't walk away.

A&A did a great job with extensive auto repairs that my car needed. They were always responsive,…read moretimely, and professional. Couldn't recommend more!

Our car battery died, and I called A&A immediately. I dropped my car off and within hours it was…read moreready and good as new. This ship is professional, friendly and efficient. A few weeks later when our car was hit while parked in a lot, we brought it right to A & A. They worked with our insurance to get an estimate quickly and began work. They even assisted us with obtaining a rental in the area. They kept us updated on the parts arrival, body and mechanical work. Our vehicle was ready in no time and looks amazing. Not only did they do a fantastic job, but they also saw that our inspection was due in a few weeks and took care of that at no charge! Joseph and his team made a stressful situation completely calm. I will encourage anyone that needs work done - big or small - to go to A&A. They are the most pleasant and honest crew. I can't say enough good things about them.

I got a car detailed here many years ago and remember the results were fantastic. Just got a new…read morecar and, since the previous owner was a bit of a slob, I am glad to see they are still here and near. I'm going to give them a go again.

I was shipping my car across the country the next day and my care was in deep need of a detailing…read more Life with a dog and a toddler and no driveway to maintain the car...well you can imagine. I called that morning and booked an appointment for the same day. I was a bit skeptical when I dropped the car off at a parking garage with no car wash in sight. I could not have been more pleased. Five hours later, she looked like NEW inside and out. Fine fine job. Good Price. Fast turnaround. Fresh scent. Who could ask for more? I highly recommend Empire when in need. It did cost me an additional $15 for restorative detailing vs. the regular full detailing which I wasn't told about before, but had no problem paying..the car did need extra time and the result was fantastic.

In spite of the Acura dealer telling me I needed thousands of dollars of repair work done, Auto…read moreCare East simply did the oil change and the maintenance service. Additionally, they reversed a mistaken charge for more than the original. I'm very happy with their integrity.

Excellent service. Worked with the insurance company. Did a full review before and after the work…read more A real UES gem!

This place is amazing! From the time they picked up my car in Manhattan and dropped her off - my…read moremind was at ease. But I was totally blown away when they dropped off the car - she looked like new!! The owner personally picked her up and dropped her off. And JoJo was amazing - every time I called she knew who I was and knew exactly the status of the repairs!! I've never ever felt like less than a fully appreciated and special client!! Totally blown away!! If you want the highest quality work and customer service - Fashion Auto Body is the place to go!

I would not take my car to anyone else. I've taken to My…read morecars to Frank for years and they come out looking they came out of the show room But more important, Jodie is so helpful. She makes a stressful situation seamless. She was so knowledgeable on insurance companies, helped with the car rental and even helped contact the "hit and run" driver's company. Fashion Auto is the Best of the Best in Auto Repair!!