The whole staff, top to bottom, were excellent! They helped me get all set up on insurance after my…read moreprevious carrier was no longer providing services to PA residents. Any and all question were answered in a timely fashion by whoever was in the office. It was nice to see such a team approach and that told me all I needed to know about the agency. Should I need anything, I know there will always be someone there to help me!

Very unprofessional! Acted like I was a bother. She was very annoyed and made me feel pressured…read more After telling her several times I was not interested in switching she then got very rude. She was not friendly. Over the phone she told me what all I could add to my policy, I walked in under the impression I was going to save a ton of money, she then changed her story and nothing she said I could do was possible. False comments and not taking no for a answer really shows that she is just after your money

This insurance agency is a joke. My husband and I have been with State Farm for almost 10 years…read morewith no issues. Our rates never went up other than when we got a newer vehicle. No tickets, no at fault accidents in that time. My husband had someone run a stop sign and he hit them before the front door. This agent did nothing. Sent my husband a check to fix his bumper, but that was it. They never fought for us to prove he wasn't at fault for the accident. The other person's insurance (Nationwide) sent my husband a letter asking him to get the security tape from his employer to prove he wasn't at fault (the other person ran a stop sign!) Of course he doesn't have the authority to get that, and State Farm did nothing when we contacted them about it. Now the accident is on both my husband and the other guy because both insurance companies did nothing. Our rate recently went up $10 a month, and when I called to find out why, the agent I talked to said it was "just a normal increase, no particular reason" and told me we were "lucky that we hadn't had an increase before that, because almost everyone's goes up about $10 every 3 years or so". WHAT!?!?!?!?!

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: PA-465947

The building is decent. But the manager Cindy I believe her name is, she's rude to the customers…read more Rolls her eyes, as an attitude just completely rude. Do better.

If I could give 0 stars I would. Was selling my car to a man that came 3 hours to Dubois to…read morepurchase it. We walked into the building and stood in the wait line. We were talking and then the woman behind the counter said" I can't help you if you are standing that far away" This was a harbinger of what was to come. The man I was selling the car to , indicated that his license he had on him was no longer his address, but he indicated to her that he had changed his address and it was on file. She said" I can't do anything unless you have the physical temporary license" He explained that he has done over 30 title transfers and they just looked up the computer info on the pendot system. She became more rude and said" I can't do anything for you, you can go somewhere else" Then she pushed his paperwork back to him and said " you can go to a punxsutawny notary tomorrow" We left and went to Brady street notary. The woman working there looked up his information in seconds and from there on, the whole process was smooth and friendly. Bottom line. I'm 69 and this is one of the worst experiences I've encountered in a service related business. It was embarrassing for me because I recommended Sarvey because of its proximity to rte 80 and it would save time. Time was wasted and the experience was awful.

it is so refreshing not to be on hold just to end up leaving a message,and still waiting for return…read morecall.

From the owner: Representing the Erie Insurance Group servicing Greensburg, Jeannette and Ligonier for over 50…read moreyears.