Boyer put in my heating years ago and were professional and efficient, so when I needed my swamp cooler replaced I called them since they had done such a great job with my heat.
The guy from Boyer talked me into upgrading to a $10,000 air conditioner and I agreed. Their workers installed an air conditioning unit and left dirty hand prints on my walls and cigarette butts in my yard, but I was excited none the less for air conditioning. However the air was barely blowing. They finally came back out and said my ducts were damaged by rodents and wanted to charge me another $1,000 to fix them.
I got another company to come out and inspect, they told me the air conditioner installation was not up to code, and that the ducts were sun damaged by a window in the attic, and no sign of rodents and that they could replace my ducts and repair Boyer's work for $3,000.
I called Boyer and they insisted it was up to code, but that they would check and fix anything that wasn't so I agreed to have them come back and replace the ducts. Boyer sent the same guys to replace the ducts and I don't know if they actually inspected their own work to see if it was up to code. The air is still barely blowing, and I'm $11,000 in and now I am worse off than before they ever came. I'm currently having to heat my house with space heaters because the ducts are barely blowing even though the heater is running on over time.
I've called again and am waiting for them to come back. This is ridiculous.
I will update my review if they actually fix it. read more