We were looking for a mattress for our college kiddo. We checked Sam's Club, but the reviews on the…read moremattresses they had weren't fantastic. I had heard of The Mattress Guy so we ran over there. You can test the mattresses as he has all of them set up right there. They happened to have the mattress she liked in stock and we walk out with it 10 minutes later. Easy process. I would definitely check it out.

Exemplary customer service! Marvelous price on my brand new 8-in memory foam mattress. Free…read moredelivery! Craig is a super nice man and has gained a customer for life! Do yourselves a favor and Skip everybody else and go see the mattress guy of Morgantown!!

Jonathan was our salesmen, welcomed us as soon as we walked in the door and helped us find the…read moreperfect mattress. He showed us everything in our price range and answered any questions we had! I highly recommend Jonathan at Sleep Outfitters!

Bret was awesome! He helped out with a last minute need! Totally recommend! Thank you!read more

Great selection of good quality furniture and helpful but not overpowering sales associates…read more Delivered with ease by friendly gentleman who set everything up and told us particulars about the furniture.

I recently purchased a Paula Dean sectional sofa from Chuck's. Darlene the sales person was very…read morehelpful, she was very informative and was not pushy. The delivery guys were very informative and very very professional. I highly recommend anyone purchase furniture from Chuck's I would defiantly shop there again.

Greg was great didnt hawk all over me and wife and very knowledgeable about their productsread more

I bought my mom a lift chair. Us e lightly for 2 weeks before I hw wooden frame broke completely in…read moretwin. They refused any kind and d repayment and the manager was rude and said ii can get a replacement chair.likw I'm going to trust it with my elderly and disableeld mother. They say we can get a new liift chair and I now have to call customer service. This bs has been going on for about 10 days n Jessie the manager didn't know if he could get it as credit. That the over 3300 I paid had to b used on another junkie chair which I don't trust. If mom was in the chair when it broke we would've had to call an ambulance to rescue her. They may be nice when you buy their junkie furniture and it's all junk but they r zero help when the junk falls. Apart. I wouldn't shop here at all if I was buying from star. Buyer beware!

Went to the store on Saturday November 9th with my elderly father a to buy him a new bed. All was…read moregreat in the store, however... it took 5 months to receive the mattress, and never received the box spring. Checked in with both the store and online customer service and received no help. Spent nearly $4500 and no one could help. The only bright side was the delivery people. I highly recommend NEVER buying from Ashley.

Do not purchase from here. Overpriced JUNK, warranty sold to us is basically worthless, only covers…read moreaccidental rips or tears, stains. We haven't had the couch for 2 years. The ottoman ripped and collapsed on itself. The rip isn't covered because it was on the platform? The frame isn't even covered for damage, the corner piece is made so poorly the platform is stretching the fabric causing it to sag. This isn't normal wear and tear! We don't use it often, and our animals aren't allowed on it, the fabric is pilling just from normal vacuuming. Our cheap sams club leather couches held up soooooo much better and our dogs were allowed on them! Save your money and the headache!!

IF I COULD GIVE THIS PLACE NO STARS I WOULD! THIS FURNITURE STORE IS SEMI EXPENSIVE AND THE…read moreQUALITY OF THE STUFF IS CHEAP! They don't answer the phone or call back. A automated text messaging system is used to avoid actual customer interaction ; Unless you come in store and even then you have to wait for 30 minutes before anyone will even acknowledge your presence. They charge you to deliver the furniture, then allow their movers/ service technicians to put the stuff together wrong and refuse to rectify the situation. They claim every manufacturer is out of business whenever it time to fix something to avoid fulfilling warranty obligations. The wrong screws were used in my head board causing it to strip the wood and break. I haven't even had the head board 6 month yet . Paid over $800 for a headboard I can no longer use. The store won't even replace it or take my call to talk about alternatives. They expect me to pay over $120 to have one of their "service technicians to come take a look." My question is, Look at what? When I was forced to send multiple pictures and the tag # of the item to reveal it was irrepair able. &&aJust another way to scam me as the customer out of more money for them to do nothing . RIDICULOUS ! You'd be better off going to a REAL discount furniture OR TAKE YOUR CHANCE ON FB market place. We are in a recession. Don't use your tax money or any of your hard earned money to be ripped off by this place. THIS FURNITURE STORE IS CROOKED. You'd can't even call corporate if you have an issue not listed on BBB. Save your self the headache.

From the owner: We specialize in value priced furniture. We search manufacturers for closeouts, discontinued items…read moreand truckloads so we can save you money.

I had a great experience buying my bed. John, our sales rep, was awesome. Generally speaking, I…read moresleep pretty well on the bed...when it works. But, over the past 8 months I've had my Sleep Number bed, it has been nothing but problem. I've called customer service a number of times (generally with long wait times). My bed issues include: issue with the frame (one side goes up, one goes down and then freezes - Error 1010), the bed sliding from the frame (sliding down off the bed when the bed raises), a broken air chamber (causing one side of my bed to deflate), a remote that does not work properly, etc. I use my bed mostly for sleeping and am not rough with it. The remote just sits on my night stand when I sleep and has not been dropped. Sleep Number technicians set up my bed and it has not been moved from its original location. The last technicians who came out said "yep, we've seen a lot of problems like these over the past couple weeks." It sounded like these are more than a problem with just my bed. On my call today, after an hour on the phone, it sounds like the frame is manufactured by a third party, so I now have to have TWO techs come out (one for the mattress and remote problems, one for the frame problems). At this point, I wish I could just return the whole thing. In short, it is a total lemon. I didn't pay this much for a bed to have issues. Completely regretting my purchase.

We haven't like the bed since the beginning. Currently approaching the "free 100 " day mark and…read moredecided we really don't like it. I called Sleep Number a month a go for a return, she suggested a "free" pillow top cover that would make our sleep better. Well long and short I called today for a return. The refund offered for the "free" 100 nights of sleep is 50% FIFTY PERCENT! of the purchase price! The sales associate apparently "forgot" to tell us the base for the bed is $4000 plus dollars! Yes, $4000.00. Oh- did I mention the base is NON REFUNDABLE. Did we sign and initial the forms to purchase the bed- yes we did. Did anyone ever mention the cost of the base- no they did not. Not once, not a hey the base costs as much as the bed or hey the base is very pricey or hey you really don't need this corrugated piece of board as very expensive non returnable base. I have called every Sleep Number phone number I can find, I get referred to another number or another person or someone will call you back..... you get the picture?