I was shopping for a new Mattress, mine was 35 yrs. old & had been perfect for me. Double sided…read morepillowtop, which apparently is no longer made, & can't remember brand but of course no longer available so I had to start all over! I went to 2 big Mattress shops with no luck for a few reasons. First, I have a very high antique canopy bed so needed a mattress 8-10 inches high, NO HIGHER or I wouldn't be able to get on or off it even with the stool I now use. Very hard to find today. For some reason the 2 stores were pushing a boxspring that is adjustable & would raise your head. I didn't want that! Sales personnel was very pushy & kept insisting I would love what they had even when not what I asked for. At age 80 I know exactly what I like & what I want, they do not! So I left & began looking on line but most of those were either shipped in a SMALL box or took weeks to ship & receive. Then I saw Beds4LESS, a locally owned store owned by Jason Feder. He is also the salesman so there all the time. Jason is delightful, engages his customers to find out exactly what type of mattress you are interested in buying. NO pressure to hurry & buy. Very impressed when another buyer walked in & he greeted the customer, told him to please look around without missing a beat with or leaving us. Unfortunately he didn't have what I wanted but was about to get a new shipment. I left, looked more & went back several days later. I bought a 10" mattress & bought a smaller (5") boxspring on Amazon. I would positively recommend both Beds4LESS & Jason.

I am going to echo everything everyone else has said on this page. Jason is awesome! I went to…read moreBeds4Less looking for a plush King mattress, and Jason totally hooked it up. He wore a mask the whole time and I felt very safe shopping because of all the Covid precautions that were taken. It doesn't look like they may have a lot of mattresses in the showroom, but they have a whole warehouse that sometimes has 50+ mattresses back there. I only bought a mattress and not a boxspring (I already had an adjustable one), but so far, no complaints! Have slept great for the last week. The deals are really great here. They aren't kidding when they say, Beds 4 Less! I ended up not opting to get it delivered and picked it up myself. I wouldn't recommend skipping the delivery option. Getting the massive mattress upstairs with a friend was a DOOZY. Def would opt to use the moving company they partner with next time. You can also finance a mattress through SNAP and if you pay it off within 100 days, you don't pay any interest on it.

Hello , I am leaving this review to advise you not to go here and spend your hard earned money on a…read moremattress from here. I have saved for months , to buy a new mattress. I went to what I thought would be the best place buy a mattress . When I bought the mattress I was rushed thru the process of picking out a base , because the show room person , believe the name is Cyoung or something of the sorts was hungry . He then wanted to flirt with my fiance and insisted I go get a label number off the bed . I did because it was Black Friday and I was saving almost 1.5K on the deal . He botched my ordered name , and phone number , after that it was corrected . Until the delivery people showed up , at that time I was informed I got no mattress on the truck , just a base . I called a person by the name of devyn , he was more helpful , however the mattress was then going to be delivered 12/22 . I just got a message today , from cyoung or whoever saying now 12/26 is the delivery date . The person was yelling at me on the phone , has no customer service and I needed it to be known . After all, he didn't spend 3.5K on a mattress . Obviously I am pissed but bottom line , DO NOT SHOP HERE !!! DO NOT SPEND 3,000$ and the mattress not show up . Uncalled for and unprofessional. I will be contacting the BBB.

We left very happy with our purchase. It's been a 6 hr ordeal going from 1 store to another u til…read morewe ended up here. We were greeted very enthusiastically by Chelsey. After a few tryouts we settled on a memory foam mattress. She was able to price match the cost from another store. She was very professional and would recommend her to any of our friends and family.

This out of the way furniture store has everything to furnish your house. While this is not the…read morelargest showroom with the largest selection in the area, it still has a lot to offer. When we walked in, the sales lady encouraged us to sit on everything, and lay on everything, so we could get the full effect of the furniture. My friend was looking for a bed, and after an afternoon of searching, we found a comfortable bed at the right price point here. They had delivery for around $50, and they were able to deliver it the same day. I would recommend this place to anyone searching for furniture.

I have been buying my mattresses, box springs and beds from here for years. Very friendly staff and…read morethe prices are great. Worth the trip. If you're looking for a mattress, make this one of your stops.

Jim is amazing. He is very patient, explains things well, and wants to get you what you want, not…read morewhat he wants to sell. I had to buy a replacement for my son's bed, and wanted something top of the line. I called and talked with Jim on the phone first, thwn went to see the beds we talked about. Once I got there, he helped me find exactly what I was looking for. Their Stearns and Foster quality and value are outstanding. I really appreciate knowledgeable, patient salespeople like him. I will be purchasing two more mattresses in the next year, and they will both come from Jim at Mattress Firm. I highly recommend that you pay them a visit when you need a mattress.

Please don't buy a mattress from mattress firm. We bought an almost $4,000 mattress 3 years ago and…read moreit's sinking so bad. my husband and I can't sleep in the bed anymore. I put in a claim and they keep denying it. You can clearly see how bad it sinks. The customer service is awful. Stay away from mattress firm. Go somewhere else.

I have only come here looking for specific pieces I had in mind for what I need in my house. They…read morehave a wide variety of things, but none that I specifically needed. Someone did ask if I needed assistance when I came in and said they did not have anything that I was looking for (China hutch and an armoire). I looked around in case something popped out and needed to be mine, but nothing did.

The website says "Items that are damaged or non-functional when delivered are eligible for repair…read moreor exchange when reported to the store at the time of delivery or pickup." The items delivered to me were not functional because a portion of the order was not delivered. The team told me to convert into a platform bed instead of them paying the cost to send needed items.  When I called to return the store manager said " I was over my 30 day return time frame". I was not. I contacted the regional manager Jason O'Neal who has been nonresponsive. The excuse of "covid" was also given as to why items could not be returned. No team members at this site are wearing masks, there is no signage about Covid protocol or following of any basic Covid protocol in this store, likely because the state of Louisiana has lifted almost all Covid restrictions. I requested the items be refunded so I could use my credit account for items I can actually use. As this will affect my credit, if not honored I will have to pursue legal action against the company. It sucks that I now have to dedicate real time to this when the problem came from the American Freight side.

Love the selection this furniture store had to offer. The Customer service was readily available…read moreto assist me. I am Very happy with my purchase and how my new pieces look in my family home.

We ordered furniture from the Universal furniture store on Lapalco Boulevard. The sales staff were…read moregood but the delivery and set up guys were horribl. we forced them to remove the debris but they left the room where the furniture were placed dirty and scattered

This is the worst place to buy a bedroom set.l have been waiting a month and still waiting, was…read moretold two weeks and still no bedroom set paid in full. Horrible customer service.The company refuse to give me my money back. I wouldn't recommen this place to anyone

exceptional prices and products. have never been…read moredisappointed. friendly atmosphere and staff. would recommend this business to everyone. good prices, good people, good products. satisfaction guaranteed!!! delivery also offered at a minimal fee!!

I went to Bedding Plus on a fact finding mission. A while back I got the chance to sleep on a…read moreTempurpedic mattress for two weeks and since then I've wanted one. I went looking for some info on the different mattresses and also looking for a new pillow. The staff were amazingly helpful. We discusses the good and bad of Tempurpedic and the many different options. When I said I wanted to buy a pillow and pointed out one I was interested in, the salesman asked me a series of questions and actually recommended a different style and was less than half the cost and actually works better for me. When the day comes that I buy a new mattress, this is the place I will go to.

Don't get caught in the purchase NO RETURN TRAP from bedding plus. They will scam you in every way…read more If you make a purchase there you HAVE to get another mattress from them. No refunds, no questions asked. My wife and I requested to return the mattress that we bought which was $2599, for personal and financial reasons. They offered for me to pay 25% of the original purchase, $650, just to opt out of the contract. That is INSANE. The to just exchange the mattress for another one, the changed me 15% of the original purchase, which is almost $400. We we're screwed either way and HAD to pay one of the fees. We were FORCED to pay $400 to get a mattress from there because we were not gunna pay $650 to get no mattress. On top of paying $400, we had to wait an entire MONTH for the mattress to be delivered. You would think that with all the extra HUNDREDS of dollars we spent, we would get express shipping.... ABSOLUTELY NOT. Milton, the salesman we were dealing with, had ABSOLUTELY NO SYMPATHY for our situation, even though he knew the mattress was being delivered a month late. He was very rude and unapologetic. His customer service was exceptionally horrible and Unprofessional. We will ABSOLUTELY NEVER do business with them again and we will NEVER refer our friends and family to use them. I recommend using Rooms To Go, Mattress Firm, or even Sam's or Walmart for mattresses.

Mr. Jim was very very helpful for today! He helped my friend…read moreget her very own new mattress! As I, was looking too, was very helpful! Super nice and very knowledgeable! Will definitely come back in the near future!

Excellent samples of mattresses available in store to help choose correct style & degree of…read morefirmness. Our sales person ("Hope") was Kind & conscientious in her approach to helping us choose a mattress. She was an excellent representative of Mattress Firm customer service. Her demeanor demonstrated sincere caring about us as customers. She asked questions to help us find the perfect mattress. She pointed out the options & cost of each mattress without being pushy. She helped us understand the promotions available during the President's Day sale. The location was set back off of Veterans so we had to look for it but there was ample, easy to navigate & safe parking. Hope called and set up delivery that was convenient and timely. There are many places selling mattresses in this area but the Mattress Firm business model seems to consistently put customers first!