It's always been a pleasant experience every time we visit. Very good customer service and great…read morepricing than anywhere else.

Jason was excellent to do business with. He made buying a mattress fun! My husband and I had a…read moregreat experience.

After encountering several nightmares with another large nationally known furniture store in…read moreCookeville. I went to Badcocks to find my couch. Badcock was the first company since we moved here that there wasn't one issue. Item was delivered on the stated date the salesmen said. There weren't endless calls to find out about my delivery. Items arrived in perfect condition, nothing damaged. I couldn't be any happier with the level of service from Badcocks. I will definitely be shopping at Badcocks again.

I recently purchased both Living Room and Dining Room furniture from the store in Cookeville. The…read moresalesman Stephen was very helpful and very patient while I asked tons of questions! I appreciate that there were no sales pushes. We set up a delivery date and I was called the day before delivery to make sure our prearranged date was still correct. The furniture was delivered on time and the delivery guys ( Justin and Doug) were wonderful. Everything was loaded into the house and placed exactly where I wanted it in each room. I highly recommend this store for quality of furniture, friendliness and helpfulness of staff, and, wonderful delivery personnel. I will definitely be returning to purchase more furniture! Great job everyone!

My husband and I have had a few mattresses during our marriage and before, so we really were…read morelooking with a definite idea of what we needed. Before moving to Tennessee we sold our sleep number bed. It was "okay", but we expected more for what we spent on it. Eric was a fantastic help at this location! He gave us just enough help by asking the right questions and also gave us room to get a feel for what he has on the sale room floor. He is professional, knowledgeable, not pushy and has a great sense of humor. We also were in the market for new pillows. We have had numerous pillows and were never happy with them. Finally we have found the best fit with Eric's help. Thank you to Eric for his professional and knowledgeable assistance!!

I came in there to just browse around and compare pricing on mattresses. As soon as I walked in I…read morewas greeted by Cyarra. Super energetic and enthusiastic. She really took her time to briefly explain the differences of each mattress to me. I was sold right away. Her customer service was beyond amazing. Other mattress stores' workers did not seem interested in helping me out. I will definitely be recommending friends and family to her! Thank you once again Cyarra!

The staff was helpful but the prices were full boat retail. $2999 (plus del/tax) for that 80" sofa…read morewas insane. A side note is that when giving email and phone number does NOT let you sign my up for consistent emails and texts. That was a deal killer.....

Rarely professional in this store. I just go in to see what I can buy at a different ashley store…read more I'm talking to one saleslady, all they are are women;and another female comes up to us, interrupts and says how are you sleeping. She proceeds to go on and on annoyingly about how she's the sleep person. They mug you in this store and can't see how rude it looks? The manager is a female who was making rude motions behind my back as I was walking to an area in front of her. She thinks I don't know she did that. Who raised some of these locals? Because they sure are low IQ loco's. Who would buy anything here? I think their objective is to get you to leave asap so they can go back to sleep on the beds or something. Only logical thing I can think of. The parking lot is always empty when I go by. What a waste of a building full of furniture. At least put some homeless veterans in there or something.

Prices were fair and sales people were very nice. I found them to be very honest which is…read morerefreshing. Kevin was a store owner who cares about his customers I will definitely be returning to buy more furniture from them. I will post more when my furniture is delivered and let you know more about that service. Thank you to Diana my sales lady and also Bret for helping get answers on a few questions he went above and beyond to reassure me and I appreciate that Sincerely, Loretta Pipp

Since we moved here, it seems like nothing has gone right until I stepped into Bargain City. Brett…read moreis the man. I'm so picky, wishy, washy, and indecisive. Brett had the patience to deal with me. We ordered a buffet, dining table set, and a bookshelf. Everything was delivered without a hitch. I'm shopping here before I step into another furniture store, prices are much cheaper than Ashley Furniture. Give them a shot before you step into a big retailer. The customer service is top notch. Shop small and you won't regret it.

terrible service. bought a mower that never worked at end of july. First mow, the mower continued…read moreto die, and the steering would go out intermittently. shop in Carthage and was told that this would be common because been sitting for so long and I had bought it at the end of the mowing season. Second mow- same thing. Had it picked up for warranty work and now I'm getting told that I need to pay for pick up and delivery even if it's warranty work. Why would I need to do that if it never worked?? called and spoke with one of the owners who identified himself as Alex and when I asked to return it, he said no. he then proceeded to hang up on me rather than talking like adults. Do not recommend. Go somewhere else.

Dicey. I've had issues with them since the early 90's when I found out the Davis Cabinet "Lillian…read moreRussell" bedroom set they sold me was counterfeit ( the folks at Davis Cabinet on So. 5th in Nashville told me so when I tried to get replacement handles. The ones that came on it started peeling and I found out it was resin....NOT wood.) I still have the furniture. I still have the original receipt. Unfortunately so much time had passed then (almost 5 years) I didn't pursue the issue. In the decades since, every family member I know that has bought appliances from them had issues. Generally within 2-3 years. Their repair policy is crap. I'm now dealing with my 80 y.o. Mom and JUST got her to quit buying appliances from them. She was going through refrigerators like a kid going through a bowl of M&M's. Never again.