Worst company I've ever dealt with. I ordered a mini pc. They say on their website that you will…read moreget a new pc, not a refurbished one like their competitors. What I got was a used mini pc. The box was torn on all 4 corners and taped up. The cord looked 10 years old and the velcro strap on it was all frayed. The pc didn't come in a box and looked old. It had scratches all over it. They put their company sticker on top to cover up deep scratches in the metal. I called 4 times and left 2 messages . They never answered or returned my messages. I even emailed them twice and sent them pics. They never responded back. Obviously they don't deliver what they promise and could care less about you after you've received your order . STAY AWAY FROM THIS COMPANY!!!!!

I can't recommend Upgrade Arcade more highly! They are tops in their industry in quality and…read morecustomer service. They walked me through the modification process from my one-of-a-kind concept through delivery and beyond. I felt like they appreciated my business and wanted to retain me as a customer. I had tons of questions and their patience with me was very well appreciated. I am elated with the finished product and have received many compliments! I can't wait to work with them again!

Went to this main event for one stop in a celebratory day. Overall, this was an experience that…read moretook me back to my arcade childhood days. I had a blast! From the laser tag (which we were far too enthusiastic in) to the more traditional arcade games like table hockey, the experience was fun and lighthearted. My favorite was the minigolf! The course was long and worthwhile, with each leg being fun and challenging, though welcoming for every level. The place was also huge with a variety of activities and a centrally located food court, which was very much appreciated after all the activity. There were employees around when we needed help, but it was a very choose your own adventure self-service vibe. A nice place to go when you're looking to do a bunch of activities in one convenient place!

I recently took my niece here for a fun afternoon. It's really pricey if you only have 2 ppl and…read moreonly want to bowl 1 round. The waitress never came to ask if we wanted food. Also the menus were stuck together by something sticky. We opted for the fun pass that includes 1hr bowling, unlimited laser tag, unlimited mini golf and billiards. Well a 6 yr old can't play billiards. The mini golf is unattended and kids were running crazy in there and climbing on the boat for pics. So 1 and done for us. The laser tag fills up quickly and is you okay one time that's really enough. The 2 biggest ket downs were the service and the cleanliness. The bathroom was very dirty and the soap barely came out. The floor is very sticky all over the place. The fast service place never acknowledged is standing at the counter for 10min. We went to the sit down restaurant and service was slow there. The food was just okay and the kids meal doesn't come with a drink. Also pizza comes with "fruit" it was 4 orange slices and my niece didn't even eat oranges.

Our Server Ricki was the Best!! Food was great, The Games were awesome and noticed many newer games…read morethen from previous visit, wasn't over crowded as most D&B usually are.. The kids had a great time!!!

Came here with my 10 year old son to watch an Astros game in the early afternoon. We ordered food…read moreand were watching the game when someone changed the game to soccer. The only other places for us to watch were sections of the restaurant that were closed. Our server seemed confused when I asked him where we can move or to put the Astros game on one of the several TVs. The food was pretty good, but the experience was not great so we probably won't be back.

This place is so worth the price. It's definitely in a random location and looks a little sketch…read moreoutside, but they have 2 pool tables ($1 per 5 min of play), mini golf (9 holes for $6 which they let you go through twice or more), arcade games for $0.25-$1 depending on the machine, and you get tickets like a traditional arcade that you can trade in for prizes. They also have batting cages and go karting, but we didn't play those this time. They also have a cat there, and she was super cute and sweet and let us pet her. Another thing I really appreciated was how there wasn't that many people here. At other mini golf places or pool bars or arcades, there's so many people it feels like you're being crowded, but this was so open and fun. It did get progressively busier by the time it was 8:30 pm because we got there around 6:30, but still way better than other places in terms of crowds. Would definitely come back here again.

Clean, friendly staff and great prices. Easy to have large groups for fun times. Go karts were a…read morehuge hit.

What an interesting place! We were looking for place to kill some energy and this was the perfect…read moreplace. Upon entering we were greeted, paid ($25 for play, $5 arcade, slice of pizza, socks and a drink), stamped, and let in. The play space was jammed pack! Full of children and parents. All along the walls are large black chairs for parents to sit and watch their kids. I'm not gonna lie. This place is a lot and I wouldn't recommend this place to parents/ guardians younger than 4-5 y/o. It's hard for adults to see their kids unless they are in the "playground" with them. Which can be tight and awkward. All in all it's okay.

Usually love this place, great pricing and safe space to let your little ones play. I however was…read moreseverely disappointed with the staff this afternoon (5/23/26 @4:00PM) As I would have hoped this staff was aware, they are working in an environment of children, small children to be specific. I watched a mother trying to aid her child who had just had an accident. (peed at the front steps of the first play area) This mother asked not one, but THREE staff members for either napkins or some sort of wipe to clean her child and the play area up. Why did the staff find it appropriate to stand behind the front desk giggling in this mother's face about her child peeing? Not only did they not help this mother get any form of paper towels, but they felt the need to also gossip about this to the other staff members that passed by... the only person I saw actually attempt to clean the area in a timely manner was a young man in a blue and red flannel. Luckily I had some baby wipes on me and was able to give these to the mother to clean her child up. I am severely disappointed with today's staff and I hope the manger at minimum speaks with them about their unacceptable and unprofessional behavior.

I loved Gattis as a kid and come here often now with my kids. It's the best pizza buffet around…read morewith fresh pizza and salad bar. Their salad items are legit, and their dressing, potato salad, and olives are my fav. It's always clean and the employees are friendly. Highly recommend the pizza! The only negative is the game room. It used to be reasonably priced and we could spend a while in the room playing, but they got rid of the tokens and tickets and replaced them with electronic cards that cost way too much! It literally takes 2 minutes to spend a $5 card. The prizes are also unreasonable and everything requires a ton of tickets. You don't see the physical tickets anymore so the whole experience just isn't the same. I wish they would bring back their old games, token and ticket experience, otherwise the game room isn't worth it imo.

Really tried to have a nice experience and a hectic staff and inorderly conduct.i enjoyed the quick…read moreexperience and hope others come back another day 5/12

Very very nice staff. Almost $40 for a 8 year old and 3 year old to skate for only 2 hours. and…read morethen $7 to rent a thing to help them skate. Cost way too much. The staff have been helpful letting me know I can't walk on the floor that there is a designated spot (don't like that, my child needs help when he falls but the staff has been helping ! ) it's not a bad place at all. Love the bar. Just everything cost way too much. Won't be returning but I did enjoy my time there

Terrible experience. I took my nephews during summer break, and the staff wouldn't allow adults to…read morestand by the sides or help young kids who were learning to skate. We were told multiple times to stop helping them, and the DJ even got in my face about it. The staff had horrible attitudes and seemed more concerned with yelling at customers than making sure kids were safe and having fun. If someone fell, they were expected to get up and keep moving with no support. Very unfriendly atmosphere for families and beginners. We definitely won't be coming back.

Went to bowl a few games and got the pizza beer pitcher special. It was a lot of fun and the food…read morewas pretty good!

On a Sunday night , the pricing for unlimited bowling plus shoes is 21.99 a person. No need to…read morereserve a lane or expect a wait time. We were assigned a lane right away. I recommend the sampler for a meal if you are with a group. It contains wings,tenders,breadsticks, and pretzels. Very filling. The cocktails were okay, but we had to ask for double shots, as they tasted more like juice than alcohol. The extra shots are 8.50 though. We started bowling at 7pm and stayed until 11pm. Definitely worth the money