If I could get 0 stars I would. RUN FAR AWAY AND DO NOT RENT! WATER DAMAGE, NO HEAT, MOLD…read more Know your rights people!!! CALL CITY OF PGH CODE ENFORCMENT!!! THEY WILL COME AND HELP. Aaron Smay and Riva Ridge Reality left me in an unheated house all winter and told me per the lease no space heaters. They knew from the day I moved in there was water damage and staining showing this yet after multiple complaints did nothing. The entire place had moisture readings of 99% moisture in my walls. I got sick and ended up in the ER from mold exposure and they have done nothing to fix the situation or help me. I chose to leave the apartment before the lease because of all these issues alongside with many other maintenance issues including not having a secure entry in the house. I lost all my things to the mold. Still dealing with sickness. Having to move and start all over when I didn't even get a year there. Terrible company and the worst apartment rental experience I have ever ever encountered. I ended up calling the city code enforcement who reassured me I wasn't crazy, these were all HUGE ILLEGAL ISSUES that Aaron was brushing under the rug. I'm sorry to anyone at 5518 BROAD ST

changed my rent date from the 20th to the 5th. they still took the money out on the 20th and…read morerefused to give me any explanation other than "we cant, call your bank". Cool, i have no money for groceries now!

We have had such a great experience with Aishel realty. Their Lawrenceville apartments are well…read moremaintained, clean, safe, and affordable. We really lucked out finding a 2 bedroom apartment in our building. We have lived here for 3 years now and love the parking, central air, laundry, gym, and secure front door. Any time we have an issue (usually our heater or air conditioner not kicking on), the maintenance person Rick fixes it immediately. Rick is the best!! He is so nice and patient, and really cares about the tenants. All of the maintenance guys are friendly and always say hi when passing by. Our refrigerator broke last year, and they ordered a new one and installed it just a few days later. I love that the management is responsive if you have an issue. Some apartments will never get back to you, but we have never had that problem here. We originally rented our apartment from Jeff, but the new manager is Nina. She is great too. The staircases and laundry room are cleaned every week, and there are nice flowers and potted plants out front in the Summer. I have no complaints about these apartments! It's also easy to pay rent on their online portal.

afraid of apartments, was in a fire almost 50 yrs ago!! after the neighbor next to me ,set her…read moreapartment on fire n left!! no thanks!!!

So far it's been a great experience and I'm very happy with the service I've been getting from…read moreRentWell. The biggest plus is the availability of management (after hours when needed) and the flexibility to appease the tenants. I also had a good relationship with a service person I wanted to continue to do business with and they've allowed that to continue and have supplied other service professionals as well. They also do quarterly inspections to the landlord is always in the loop about the condition of the property to help avoid being blindsided when someone either moves out or when the lease is renewed. PrimeTime Realty LLC

I would give this company less than one star if I could…read more Our experience renting from them was extremely frustrating. When we moved in, the house was already dirty and had multiple damages that we documented and reported during the move-in process. Despite this, when we moved out they kept our security deposit and claimed we were responsible for those same pre-existing damages. Their reasoning was that because we did not specifically request that the issues be repaired, we became liable for them. This makes the entire move-in inspection process pointless, even though it is required in their own contract to document existing problems. Maintenance was also a major issue. Our refrigerator was not working properly from the beginning, and we were told appliances were "not their responsibility." When it finally stopped working completely, they refused to fix it promptly and we had to live out of coolers for almost two weeks. Communication was another ongoing problem. Emails and messages often went unanswered, and it was extremely difficult to get clear responses about repairs or concerns. Overall, this company was very slow to address maintenance issues, poor at communication, and ultimately kept our deposit for damages that were present before we moved in. I would strongly caution anyone considering renting from them to document everything very carefully and think twice before signing a lease.

As a four year resident, they tried to charge me $650 for a random person leaving a couch on the…read morecurb as a fine and removal fee even thought it WASN'T ME WHO PUT IT THERE OR MY COUCH. After multiple emails and a phone call, the issue was finally resolved but there was no apology or admittance of fault.

The first time our lease was sent to us, it had multiple typos and the cost for water had two…read moredifferent values in different parts of the document. When we moved in, the apartment was very dirty and still had some furniture in it (chairs and a bed frame) as well as multiple bags of trash on the porch. We had to vacuum four times before we finally got all the cat hair out of our apartment that doesn't allow pets. Pipes had to be replaced that ran through our bedroom wall, so naturally they came, tore the wall to shreds, replaced the pipes, then left the wall completely open. It only got fixed after multiple emails begging for someone to fix it, and several weeks later, that wall still hasn't been painted to match the rest of the room. Maintenance workers have on multiple occasions showed up unannounced to do work. Just recently I came home to my toilet completely taken apart with no knowledge of what happened or if it could even be used. When I called the company they said they weren't sure what happened. Our fridge light doesn't work, our screen door is off the track, our bathroom had a moldy ceiling when we moved in, and we still have an unpainted bedroom wall. All of this and we've only lived here for three months so far.