Great local pet store. Friendly and helpful staff. They had everything I was looking for for my dog…read moreat prices similar to that of large, chain stores.

I love Leash on Life. My first visit ever happened today, as I was in the area and needed to refill…read moreour dog treats. As I walked up to the front door I noticed that weekly/monthly specials were posted. After walking in I was immediately greeted by a very friendly and knowledgeable employee who helped me find exactly what I was looking for -- I said rawhides when what I really meant was Bully Sticks. :) I spent around $45 on a nice assortment of dog treats (they have a very large variety including a multitude of small training type treats), a bully stick ring, and Tibetan dog chew. Who knew?! I believe the front half of the store is dedicated to dog items, middle of the store for cats, and then at the very back of the store in kind of a separate room is the food. Had I not just bought my dog's food, I would have looked to see if they carry his brand. I did notice they they carry a large selection of FROMM foods, which I've always been a fan of. They had a cute table of gourmet dog treats that you could use to create your own mixed assortment. Might try this next time. If you need a funny greeting card, look no further. They carry the Avanti brand, which is my all-time favorite. They offer some harder to find subject matters like pet-loss, pet-sitting, etc. Prices are more than fair. Everything I bought could be found online, but at more expensive prices. Excellent customer service. Conveniently located in a strip mall with UPS and my favorite Chinese restaurant in IC. Plenty of parking.

Would not accept my vaccination documents given from the vet. Traveled from out of town. I told my…read morevet I need documents for the pets to get groomed. They would not accepted it. Time wasted. It was accepted for one dog a few months ago but not the other dog today. The groomer said she "didnt feel comfortable" grooming the my other dog because the documents were not entered accurately. What a joke!

Will not be bringing our pet to PetSmart ever again Coralville Mall, Coralville, IA location…read more We've had our pet there since he was a pup. Never an issue with him being "vicious". Dropped him off on 02/21/2025 for his grooming appointment. No issues at all. Met the young lady that usually greets us and she was happy to see our pet, and he was happy to see her. 45 minutes later I get a call from "Tamisha" who we have NEVER had a appt with. She advised I needed to pick up my dog "now" because she doesn't groom vicious dogs and he tried to bite her twice. She went on to say I should be glad, because now I am getting a free wash and disconnected the call. Arrived at the store 10 minutes later, the same young lady who we dropped off to did NOT give the same story. Here words, "He seemed agitated with the dryer but did not act vicious to her". Whoever Tamisha is, she is not a good representative of your organization. We have been bring our pets to this location for almost 3 years now. I'm sorry, but after this treatment, we will not be returning, nor will be be shopping at any location again.

I initially called Chelsey because I was looking into getting a puppy and wanted to train the dog…read moreto be a service animal for me, having dealt with serious trauma and working in crisis response outreach, I thought it would be a really great benefit not only for me, but for the community I serve and work with. In that initial phone call Chelsey gave me SO much useful information, was reassuring and more importantly, validating my feelings in all of the experiences I had. Chelsey happened to have a black german shepherd that she just found out she was not going to be able to breed because of missing molars (which is NOT the german shepherd standard but we LOVE an ethical breeder). She sent me pics and the rest is history. Whoopi and I bonded for a couple months before her service dog boarding (which I called college). During our bonding time, chelsey was extremely helpful and reassuring. I was able to reach out and schedule time to meet to go over issues I was having. The homework idea is genius, I cannot believe how wrong I was about so many training methods and I felt so ready. While whoopi was boarded for service animal school I re-did the homework all over again just so I would be ready. I'm so glad I did, it made the transition to bringing her back home and into my job so easy. Whoopi has now graduated college and is so pumped to make so many new friends. I'm so thankful for all of the time, love, and energy Chelsey (and her family) have made into giving me the best thing that has ever happened to me.

Chelsey is amazing!! Our dog was having aggression issues and had bit two of our friends. He was…read moresuper reactive on the leash, with the doorbell, and anything he saw out the window of our home. Chelsey changed all of that. Our dog did the 8-week training program at Knallhart and came home calm and well-behaved and not anxious. He is no longer reactive on the leash and can stay in place when someone rings the doorbell and comes inside to visit. Such a game changer!! Knallhart is saving the lives of dogs and we are so thankful!! Highly recommend!!

Karma has been great! We adopted a rambunctious 10-month old goldendoodle that initially needed A…read moreLOT of work. Karma got me into a session the same day I called. The primary trainer, Mandy, has been a valuable resource and has taught some great basic obedience techniques through positive reinforcement. She has also helped us understand the dog's behaviors and body language as we work with him. Two of our eight sessions were led by a substitute that I didn't feel was as effective of an instructor. Otherwise, these sessions have been very helpful and have set a great foundation for us to build upon.

The people were amazing. Their prices are very reasonable and we're very empathetic. Our dog…read morepassed on a Saturday evening and they came in on Sunday morning to make arrangements.

I appreciate the way you took care of my bestest friend...I felt better knowing she was with you…read more My other dog and I are grieving and will for a long time. Return her so quickly was a blessing and her box beautiful.

This is our second time using the Clear Creek Dog Resort and we absolutely love this place! They…read morepost pictures on Facebook throughout your dog's stay so you know your dog is well cared for. (& having fun!). Drop/off pick up is quick and easy. There are also fun extras you can add on for your dog such as a nightly treat.

I am so impressed by Karma Dog Training. I did not think I was going to be able to participate in…read morepuppy kindergarten due to the shelter-in-place issued in Illinois, but then I was informed the class would be offered remotely via computer. I was given the opportunity to try a lesson to ensure I felt comfortable. I must admit I was blown away, not only by the companies generosity and flexibility during these unprecedented times, but also by how effective that first lesson was. Kate, our instructor, gave clear concise directions, watched remotely and helped me understand how to effectively implement the strategy, and even utilized several minutes at the end of the course to answer specific questions unique to our puppy. We have been practicing outside of the classes to reinforce the desired behaviors and I cannot believe how effective the technique is with minimal effort other than repetition. Thank you from the bottom of my heart.

Mandy was great in training our puppy how to live in the human world; and teaching us humans how to…read morethink like a puppy. I like how she teaches only positive reinforcement methods and gives advice/facts about dogs throughout the class. We get compliments all the time how well behaved our puppy is - thanks Mandy for training "us"!

Thank you for the great puppy class. Katie Mouse enjoyed the treats and both of us learned a lot…read more We will be practicing our homework and will take another class. Barb and Katie

There's a reason why you've heard the company name around the dog parks. Even through COVID…read morequarantine, we not-so-patiently waited; huge thank you to Sue for fielding my questions when I thought isolating with a puppy would be the death of one of the two of us. So when a social-distance class opened, i was excited to try it. Social-distance/online dog lessons may sound like they wouldn't work, but I definitely recommend it. We were late once because my dog refused to listen to me and leave the park for over an hour, but Judy and Sue gave me direction on things to try. It dramatically changed how he and I interact. If even my stubborn and opinionated dog can learn "down," "stay," and "come" through online classes, I'm sure yours can too.

I called this locations number that is on this locations website and the person I talked to said…read moreclear as day they trim cat nails. When I go in, the person at the counter (somewhat dismissively) says "oh you can't trust the website, we can't do that here". Shame on me I guess for trusting the person who picks up the phone for your stores number and gives me information.

The guy working in the fish department was very rude. He didn't want to sell me a gold fish because…read moreI wasn't going to feed it to another animal. I don't see what makes the difference

While it's true that you won't get a tour of the complete facilities - they will only let you look…read morethrough the windows of the different dog care rooms - and there are no web cameras to let you catch up with your furbaby from work, this is easily overshadowed by getting a tired, happy dog at the end of the day. Worth it! Totally!!

My girl loves going to 'school' at the IC location. The staff is amazing…read more She gets so much playtime she's pooped when she gets home